Name of Project Agency(ies) involved Logo(s) – all agencies/divisions involved Photo Name of Project Agency(ies) involved Date Location Logo(s) – all agencies/divisions involved Photo

(and other pictures if available) Team Insert Team Photo Here (and other pictures if available) Team Sponsor – Name Team Champion - Name Team Leader – Name Team Members – Names

Why this project? Why now? Provide some general overview data about the process, what you do and what you value

Project Team Charter Summarize major focus areas of your project charter here Insert photo of charter if possible

Goals and Objectives Summarize the major “high-level” goals of your project Insert photos if possible

Process Overview List all important steps/terms that are unique to this process and DEFINE them Include the Start and End of the process and the types of data you looked at Insert photos if possible

Current State Include summary of KEY findings Insert photo of value stream map(s)

Current State Process Flow Map Create a Process Flow Map using Visio to capture the major steps of the process. Include how many steps/days are value added vs. non-value added.

What We Learned: Benchmarking Include summary of best practices from other states/agencies Insert photos if possible

What We Learned: Data Analysis Include summary of KEY findings related the data your team looked at. Include a bar or line graph if possible. Insert photos if possible

What We Learned: Non-Value Added Steps Include summary of KEY findings related to waste (reasons, sources, types, etc.) Insert photos if possible

What We Learned: 5S and Visual Controls 5S: Sort, Straighten, Shine, Standardize and Sustain List opportunities to apply 5S and how to use visual controls to ensure changes are sustainable Insert photos if possible

What We Learned From Our Guests Include summary of KEY findings related to meetings and discussions with stakeholders, managers, subject-matter experts and other guests. Insert photos if possible

What We Learned From Kaizen Include summary of KEY findings related to this week (teamwork, tools, the experience overall, etc.) Insert photos if possible

Future State Include summary of KEY findings Insert photo of value stream map(s)

Current State vs. Future State Summarize differences using the table below or include bullet points of overall change/results (add photos if possible). Include time (days, hours, etc.), expenses, revenue, etc. Your process steps (post-its) can be summarized on the following slide. Current Future

Summary of Value Stream Mapping Type of Steps Current State: Number of Steps Future State: Number of Steps Percent Reduction No Value Added - Pink No Value Added but Necessary - Yellow Value Added - Green Transport - Blue Waiting - Purple Total

Recommendations List all recommendations your team has agreed upon. Include “task owners” and timelines/deadlines if you can Insert photos if possible

Key Performance Indicators (KPIs) List the top 3-5 KPIs for this project Insert photos if possible

Project Implementation Plan Include your implementation plan here. If it was completed in Excel, simply copy and paste it

Project Plan Schedule: Year 1 Highlight some of the most important items here, focusing on your 3, 6, 9 and 12 month goals. In other words, what can we expect to see over the next year?

What Does “Good” Look Like? Project Plan Schedule: What Does “Good” Look Like? Include information on improvements that can be made now, with little change to current staffing level, funding or technology. What is your low-hanging fruit?

What Does “Great” Look Like? Project Plan Schedule: What Does “Great” Look Like? Include information on improvements that will need some commitment and resources to be successful, including staff, funding, technology, change in legislation, assistance from other agencies, etc.

Communication Plan/Stakeholder Analysis Who needs to know about this change and how will we tell them? Stakeholder Name Role How Important to our Success is this Stakeholder? Low, Medium, High Current Level of Support? What Do We Want from this Stakeholder? What's Important to this Stakeholder? Type of Resistance Plan to address

Best Practices Slide

Summary of all Potential Benefits WHAT are the benefits and HOW will we achieve them: Improved service delivery Time saved/efficiency Direct impact on CT residents Financial (direct and indirect)

Related Issues Outside the Project Scope List all other needs, issues and additional opportunities for improvement that the team identified during the Kaizen Insert photos if possible

Thank You/Acknowledgements/Recognition LIST: Your Commissioner and Deputy Commissioner(s) Team Sponsor, Team Champion, Process Owner Team Leader Stakeholders, Guests, Subject Matter Experts, Support Facilitator Host Insert photos if possible