ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 We offer a fully accredited, self-managed eLearning

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 that provides you with all the relevant knowledge you need to pass your Release, Control & Validation exam and gain your certification. Your trainer is on standby via the forum, with response times up to 24 hours.

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 The $ eLearning plus package contains:

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Unlimited access to study guide/textbook eBook

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 45 Days access to online material, including:

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 iPad/iPhone compatible, instructor-led presentations, watchable at your convenience

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Exercises & sample exams, designed to reinforce knowledge and prepare you for the exam

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 45 Days access to exam preparation eLearning course (Exam style practice questions and sample exam)

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Access to support forum - with trainer on standby (expected response time up to 24 hours)

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 *Consider upgrading to receive advanced trainer support for an extra fee.

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ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 *Didn't pass your exam on the first go? No problem. If you've got exam insurance we'll cover the cost of your resit. Read the

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ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Course Description:

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 This intensive interactive course immerses learners in the practical aspects of the ITIL Service Lifecycle and processes associated with Release, Control and Validation and service operation.

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 The main focus of this course is on the RCV process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment.

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 This course uses an engaging, interactive and flexible online approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam: the AXELOS Intermediate Level Certificate Release, Control and Validation.

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 The Release, Control & Validation Capability course will be of interest to:

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Individuals who have their ITIL v3/2011 Foundation Certificate (or the ITIL v2 Foundation + v3 Foundation Bridge certificate) who want to purse the intermediate and advanced level ITIL certifications.

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Individuals who require a deeper understanding of the Service Operation & Service Transition stages of the Service Lifecycle and how activities in this Lifecycle stage may be implemented to enhance the quality of IT service management within an organization

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Individuals seeking the ITIL Expert certification in IT Service Management for which this qualification is one of the prerequisite modules

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Individuals seeking progress towards the ITIL Master in IT Service Management for which the ITIL Expert is a prerequisite

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 A typical role includes (but is not restricted to): Release managers, security admins, IT operations managers, datbaase admins, security managers and ITSM trainers involved in the management, coordination and integration of strategy activities within the Service Lifecycle.

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Learning Objectives

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 At the end of this course, the learner will gain competencies in:

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Understanding Service Management as a Practice, Service Operation principles, purpose and objective

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Knowing the important role of Release, Control and Validation in service provision and understanding of how the in-scope processes interact with other Service Lifecycle processes

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 The activities, methods and functions used in each of the Release, Control and Validation processes

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 The application of Release, Control and Validation processes, activities and functions to achieve operational excellence

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 How to measure Release, Control and Validation performance

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 The challenges, critical success factors and risks related with Operational Support and Analysis

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 An in-depth understanding of Change Management, Service Validation and testing, Service Asset and Configuration Management, Knowledge Management, Evaluation, Release and Deployment, Request Fulfilment processes

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 The roles and responsibilities within these processes and the activities for supporting the Service Management Lifecycle

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Technology and implementation considerations surrounding Release, Control and Validation

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Challenges, critical success factors and risks associated with this module

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 As well as preparing participants for the exam.

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Which ITIL topics are covered in this course?

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 The Service Strategy Certificate covers the following ITIL processes:

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Change management

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Service Asset & Configuration Management

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Service Validation & Testing

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Release & Deployment Management

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Request Fulfillment

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Change Evaluation

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 RCV Considerations

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Pre-requisites:

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Hold an ITIL v3/2011 Foundation Certificate or ITIL v2 Foundation + v3 Foundation Bridge Certificate

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 There is no minimum requirement but a basic IT literacy and around 2 years IT experience are highly desirable

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 It is highly recommended that you read the Release, Control & Validation book prior to commencement of this program

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Candidates will be required to provide identification confirmation at the time of course registration

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 The program combines short presentations supported by accredited trainer audio. There are exercises (marking scheme provided) to ensure learners are testing their knowledge and competency to enhance understanding of key concepts. Revision questions, study book, and a mock examination help to prepare for the multiple-choice AXELOS examination.

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 This program is an eLearning program, your access details to the elearning course are in the book.

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Contact Hours

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 The recommended minimum contact hours for the eLearning course is 21 (not including the exam prep).

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Program Materials:

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 * Access to presentations with trainer audio

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 * The Art of Service Release, Control and Validation Book

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 * Exercises + Answers

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 * Mock Exam questions

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 About the Examination:

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Evidence of ITIL v3/2011 Foundation Certificate or ITIL v2 Foundation + v3 Foundation Bridge Certificate and completion of the RCV course from an Accredited Training Provider is required to sit the exam

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 It is recommended that students should complete at least 21 hours of personal study by reviewing the syllabus and the RCV book in preparation for the examination.

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 The syllabus can be downloaded from:

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 officialsite.com/Qualifications/ITI LQualificationLevels/ReleaseCon trolandValidation.aspx

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 The exam is a closed book exam with eight (8) multiple choice, scenario-based, gradient scored questions.

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Exam duration is a maximum 90 minutes for all candidates in their respective language (candidates sitting the examination in a language other than their first language have a maximum of 120 minutes and are allowed to use a dictionary)

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks.

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Pass score is 28/40 or 70%

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Distinction pass score is under consideration

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Upon successful passing of the ITIL 2011 RCV Capability exam, the student will be recognized with 4

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 in the ITIL qualification scheme

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Project Management Institute Professional Development Units (PDUs) = 21

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Is this course accredited?

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Yes! AXELOS/CSME, the official ITIL accreditors, have accredited this course and the instructors who teach it as providing high-quality training in IT Service Management.

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 Considering the increasing number of IT Professionals and their Organizations who want to be actively involved in IT Service Management, this book, which leads to ITIL RCV and paves the way to ITIL Expert Certification, should do at least as well as the first edition, which is a bestseller.

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 ITIL is a registered trade mark of AXELOS Limited

ITIL Intermediate Release- Control and Validation -RCV- eLearning plus exam prep 1 AXELOS is a registered trade mark of AXELOS Limited

For More Information, Visit: intermediate-release-control-and- validation-rcv-elearning-plus-exam- prep.html intermediate-release-control-and- validation-rcv-elearning-plus-exam- prep.html The Art of Service