VOLUNTEER CONFERENCE SESSION 2: SUPPORT NETWORK Anni Broadhead, CEO 4 September 2015

Who are WE?

FULL SLIDE COLOUR IMAGES SHOULD ONLY BE COMBINED WITH HEADLINES.

we are your charity Separate charity and company from the IMechE Part of the IMechE community Integrated and independent Only help IMechE members and their dependants Follow the member throughout membership International reach 3 FT staff 70+ volunteers, all IMechE members

what do we DO?

what we do & why ALL MEMBERS need to know “...Relief and prevention poverty...” “...Promotion of wellbeing...” We listen to problems We give advice We obtain specialist help and guidance We help people get jobs We prevent loneliness We reduce stress We give or lend people money We make people happy ALL Members = YOU & YOURS

LIFE SITUATION(S) INTERNATIONAL ELIGIBILITY LIFE STAGE LIFE SITUATION(S) IMECHE MEMBER PARTNER DEPENDANT + (FORMER MEMBERS) STUDY FAMILY TRANSITION and /or TROUBLES OWN & FAMILY ILLNESS and/or DISABILITY CARING FOR PEOPLE LIVING IN OLDER LIFE &/or WITH AGEING RELATED CARE NEEDS EMPLOYMENT END OF WORKING LIFE LIVING IN OLDER LIFE LIVING WITH AGEING RELATED CARE NEEDS INTERNATIONAL

Current services INCLUDE PRACTICAL EMPLOYMENT coaching /CV clinics / back to work ADVICE general, legal, debt, budgeting NEW PARENT SUPPORT Pre-school / dads SPECIALIST HELP: autism, dyslexia, dementia, care FINANCIAL Breathing space grants: e.g. 3-12 months Secured loans: interest free for homeowners Student grants: c.£1050 per academic year Apprenticeship grants: c.£500-£1050 pa EMOTIONAL Befriending: to combat isolation & loneliness Counselling: telephone based; grants for 1:1 Depression: (including post-natal depression) VOLUNTEERING : Befriender, Visitor, Trustee, engineer to engineer support

where do we get our money from?

Where do we get our money from? Member donations £10 = 45% in 2014 (plus Gift aid where applicable) In memoriam/other donations = 9% Legacies = 5% ---------------------------------------------------------- Returned loans = 8% Investment dividends = 33% 2014 = £678k

how well are we doing?

Impact OR ‘SO WHAT’?

I value Christmas hamper as I am lonely Coping with widowhood is made easier with the back-up of the Benevolent Fund, both practically and emotionally. I value Christmas hamper as I am lonely We welcomed the support towards unexpected bills/events and funds towards holidays that helped to create memories later in life Vital - Can't manage without - thank you so much! Hope to repay you... It was good to know that no matter what my financial circumstances were there was always money for my children's activities. I can never thank the IMechE enough for the help and support I have received I am able to have (and afford) short respite breaks whilst my Carers live in to look after my husband. Valued visit very much in the beginning, still welcome.

Support has been critical. I do not feel on my own I have been able to save money for emergencies so I have never needed help to repair domestic appliances such as washing machine etc but have peace of mind knowing that if I fell into difficulties Support Network would be there. I appreciate the financial support. It's taken some of the worry off me A feeling that at Support Network of the IMechE there are "friends" who are just a phone call away if specialist help/advice is needed. I don't panic when bills drop through the letter box! Just knowing that you would be there for me if I needed you, is so comforting - thank you Support has been critical. I do not feel on my own We value the follow up apart from the support. Really look forward to this (the visit) At our lowest ebb the IMechE saved us and gave great help

how do we find people to help?

How do we find people? IMechE website via ‘About Us’ Articles in PE /PE online Advertise employment coaching in PE ‘Money Tips’ Facebook content ---------------------------------------------------------- Regional Committee presentations Business Development Managers Queries from IMechE colleagues Reduced Subscriptions...

Reduced subscriptions: AMY Cannot pay IMechE subscription Unemployed Single, aged 27 Send application form Mortgage arrears £6K £120 in bank account. No savings. Visit Roof leaking into the flat in 3 places Insurance not paying, £6K short. Stressed. Do we help? If so, HOW?

Do we help Amy? YES! She is a member & in ‘need’ IMechE subscription = £600 breathing space grant Unemployed = Employment coaching service Mortgage arrears £6K = £6K secured loan Roof leaking = Visit again to check insurance cover & provide support. Advice line for legal opinion and emotional ‘listening ear’. £6K required = Additional £6K secured loan

Reduced subscriptions “...I received my Trustees' Decision letter yesterday - I'm still in shock & completely overwhelmed by their enormous generosity. I really am lost for words; nobody has ever helped me before, so this really is overwhelming. I was stunned when I first read the letter, then just burst into tears, which was odd, but they were happy tears! I keep reading it over & over, I really cannot take it all in...”  

how can you help?

8 MEASURES OF SUCCESS: Communication Behaviour 100% of our IMechE members: Know Support Network EXISTS Aware of what we DO Know that we are for ALL members & dependants VALUE what we do Would consider USING US Would RECOMMEND us to others GIVE to us as DONORS, VOLUNTEERS, ADVOCATES Do USE US in times of NEED

? STUDY FAMILY TRANSITION and/or TROUBLES OWN & FAMILY ILLNESS and/or DISABILITY CARING FOR PEOPLE LIVING IN OLDER LIFE EMPLOYMENT RENT DEPOSITS CHILDCARE COSTS CAREER BREAK RETURN HOUSE PURCHASE DEPOSITS BANKRUPTCY FEES ENGLISH LANGUAGE SKILLS TRAINING COSTS CPD COSTS END OF WORKING LIFE SELF-ESTEEM ‘LEGAL AID’ FEES STROKE SUPPORT CANCER SUPPORT STRESS SUPPORT LIVING IN OLDER LIFE MULTIPLE SCLEROSIS CAR LOANS HEALTHY DIET ADDICTION SUPPORT LIVING WITH AGEING RELATED CARE NEEDS PERSONAL LOANS MIND ? INTERNATIONAL

Thank You For more information please contact: Anni Broadhead, EXT. 6883 a_broadhead@imeche.org www.imeche.org/support-network