Board Meeting March 19, 2015

March 19, 2015 Board Meeting Welcome, Remarks, Introductions... Mr. Charles Nelson

Agenda March 19, 2015 Call to Order Elect 2015 Board Officers Appoint 2015 “At-Large” Board Seat Consent Agenda Marketing Report Financial Report Adopt January 29, 2015 Board Meeting Minutes & February 24, 2015 Special Board Meeting Minutes Review Governing Policies & Discuss Governing Policy Discuss Corporation Bylaws Break Discuss Update Tickets Performance Evaluation Committee Reports GulfSafe/Dig Law Advisory Commmitte Updates Executive Director’s Report New Business Public Forum Executive Session Closing Remarks Adjourn

March 19, 2015 Board Meeting Elect 2015 Board Officers... Mr. David Frey

March 19, 2015 Board Meeting Board Appoint 2015 “At Large” Board Seat... Board Chairman

Consent Agenda Membership Report

Consent Agenda Top 10 Calls By Parish February 2015

Consent Agenda Top 10-Nature of Work February 2015

Consent Agenda # of Calls By Type Of Caller February 2015

Consent Agenda % 2010/2011/2012/2013/2014/February 2015

Consent Agenda % I-TIC 2010/2011/2012/2013/2014/February 2015

01/01/2015 THRU 02/28/15 ACCOUNTING/PAYMENT0 ADMINISTRATIONS8 COMPLAINT0 MEMBER SERVICES1 OPERATIONS4 SERVICE REQUEST0 SPAM0 OTHER0 TEST0 TOTAL13 HELP DESK REPORT March 19, 2015

Consent Agenda Motion to Adopt Membership Report General Manager’s Report Help Desk Report Statistics

Financial Report Marketing Report... Mr. Russ Norwood

Financial Report Financial Overview... Board Secretary/Treasurer & Mr. David Frey

Financial Overview Budget Versus Actual YTD February 2015

Louisiana One Call Out To In Ratio Dec 2007 – February 2015

Louisiana One Call Total Current Assets Dec 2010 – Feb 2015

Accounts Receivable Jan – Dec 2014 Amount Billed 215, , , , , , , , , , , ,987 Amount Rec’d 215, , , , , , , , , , , ,308 % Outstanding 0% 0% 0% 0 % 0% 0% 0%.01%.40%.04% 1.02% 2.81%

Accounts Receivable Jan – Feb 2015 Amount Billed 219, ,884 Amount Rec’d 204,673 75,890 % Outstanding 6.62% 62.38%

Financial Report Estimated Call Volume... Mr. David Frey

Louisiana One Call Est vs Act-Incoming January 2014-February 2015 MONTHLY -4.2% -7.1%-3.2%.2%-4.8% 0.6%-0.4%-3.2%5.4%5.0%1.2%5.0%3.2%-2.2% YTD +0.6%

MONTHLY.7%-8.5%-4.8%-1.3%-7.2%-1.6%-2.5%-5.4%3.3%-1.57%2.4%1.4%3.2%.6% YTD 3.9% Louisiana One Call Est vs Act-Outgoing January 2014/February 2015

Louisiana One Call Incoming Call Volume Through February 2015, Incoming Call Volume is +0.56% above 2014

Louisiana One Call Outgoing Call Volume Through February 2015, Outgoing Call Volume is -1.35% below 2014

March 19, 2015 Board Meeting Adopt January 29, 2015 Board Meeting Minutes Adopt February 24, 2015 Special Board Meeting Minutes

March 19, 2015 Board Meeting Review Board Governing Policy “Termination of Membership” Review Board Governing Policy “Logo Use Guidelines”

March 19, 2015 Board Meeting DiscussBoard Governing Policy “What Constitutes A Locate Request”… Mr. Sonny Vidrine Assigned to Best Practices Committee at January 29th Board Meeting

March 19, 2015 Board Meeting Discuss Corporation Bylaws… Mr. Charles Nelson Assigned to Mr. Charles Nelson, Mr. Sonny Vidrine, Mr. James Martarona, & Mr. David Frey at January 29th Board Meetin g

BREAK

March 19, 2015 Board Meeting Discuss “Update Tickets”… Mr. Sonny Vidrine Assigned to Best Practices Committee at January 29 th Board Meeting

March 19, 2015 Board Meeting Performance Evaluation Committee Reports… –ADHOC Performance Evaluation Committee assigned at January 29 th Board Meeting: Mr. Jeff Richardson-Chairman, Mr. Charles Nelson, Mr. Tommy McNulty, & Mr. David Frey to research and to suggest an evaluation process and form –Best Practices Committee assigned at January 29 th Board Meeting to conduct a performance study and provide opinion for formulating strategies/objectives regarding the Executive Director Evaluation: Mr. Sonny Vidrine-Chairman –Public Awareness Committee assigned at January 29 th Board Meeting to conduct a performance study and provide opinion for formulating strategies/objectives regarding the Executive Director Evaluation: Mr. Wayne Hendricks-Chairman

March 19, 2015 Board Meeting GulfSafe Update… Mr. Emory Belton & Mr. David Frey Dig Law Advisory Committee Update… Mr. Emory Belton & Mr. David Frey

Executive Director’s Report 2015 Spring SOCS Meeting Update-February –Brent Saltzman, Charles Nelson, James Lass Attended LA Damage Prevention Summit –March 30-April 1/Crowne Plaza-Baton Rouge 2015 Fall SOCS Meeting –September 15-17/Pinehurst Resort, North Carolina One Call Concepts Technology Meeting –September 23-24/San Francisco October Board Meeting-October 22 –Cleco Power/Alexandria December Board Meeting-December –Royal Sonesta/New Orleans 2016 Spring SOCS Meeting-February –Bourbon Orleans/New Orleans

March 19, 2015 Board Meeting New Business

March 19, 2015 Board Meeting Public Forum

March 19, 2015 Board Meeting Executive Session

March 19, 2015 Board Meeting Closing Remarks... Mr. Charles Nelson

March 19, 2015 Board Meeting Adjourn