Team 7 Marjaana Kivioja Marcos Räisänen Satu Seppä Tiina Timonen Rami Virtanen

Qualifications CEO leadership, strategy, knowledge about the company, communication, teamwork, analytical and language skills Functional Managers communication, interpersonal and functional planning skills (HRM, Finance, Marketing, and Operations), ability to work under pressure

Qualifications Country Managers familiarity with local policies, culture, and language, communication, interpersonal skills Regional Managers

Qualifications Facility Manager Assistant Facility Managers individual and team work abilities, organizing and leadership skills, communication Assistant Facility Managers readiness to learn, motivation, team working ability

Selection process Hiring decision Medical examination NB: an applicant may be rejected after any step in the process Medical examination Supervisory interview Preliminary selection in HR Dep. Background investigation Employment tests Initial interview in HR Dep. Application Review

Selection Process Application Review

Application Review Review of applications and resumes Put candidates in order of best qualified Select the most appropriate applicants

Selection Process Initial interview in HR department Application Review

Initial interview in HR Department Highly Structured Interview Questions Based on Job Requirements Distinct Types of Questions Sample Good Responses Multiple Raters Consistency Applied Documentation “Fostered by EEO Requirements”

Types of Interview Questions WARM-UP QUESTIONS e.g .What made you apply for this position? WORK HISTORY e.g. What special aspects of your work experience have prepared you for this job? JOB PERFORMANCE e.g. Everyone has strengths & weaknesses as workers. What are your strong points for this job? EDUCATION e.g. What special aspects of your education or training have prepared you for this job? CAREER GOALS e.g. What is your long-term employment or career objective? SELF-ASSESSMENT e.g. What kind of things do you feel most confident in doing? MOTIVATION e.g. What is your professional goal? WORK STANDARDS e.g. What are your standards of success in your job? LEADERSHIP e.g. What approach do you take in getting your people to accept your ideas or department goals?

Selection Process Employment tests Initial interview in HR Dep. Application Review

Employment tests Perform psychological and honesty tests Teamwork ability tests Good predictor of job performance

Selection Process Background investigation Employment tests Initial interview in HR Dep. Application Review

Background investigation Check references and work history Good citizen (criminal record) Reliability of applicant Information will be obtained from: former employers school, college, university officials credit bureaus individuals named as references

Selection Process Preliminary selection in HR Dep. Background investigation Employment tests Initial interview in HR Dep. Application Review

Preliminary Selection in HR Dep. Ranking of applicants based on previous processes Select the best candidates for “second” round

Selection process Supervisory interview Preliminary selection in HR Dep. Background investigation Employment tests Initial interview in HR Dep. Application Review

Supervisory Interview In depth panel interview, behavioral type questions (conducted by closest supervisor, consultant and representative of HR department ) Multiple opinions In depth knowledge about applicants behavior and decision making capabilities

Selection Process Medical examination Supervisory interview Preliminary selection in HR Dep. Background investigation Employment tests Initial interview in HR Dep. Application Review

Medical examination Given to ensure that the health of an applicant is adequate to meet the job requirements Test held by professional medical institution Protection against possible later law suits Can be costly

Selection Process Hiring decision Medical examination Supervisory interview Preliminary selection in HR Dep. Background investigation Employment tests Initial interview in HR Dep. Application Review

Hiring Decision Goal of the whole application process (most important step) Final decision based on all steps of the selection process

Selection Process Tasks: Functional, Country and Regional Managers Positions Application Screening Outsourced Outsourced HQ Initial Interview Employment Tests Background Investigation Preliminary Selection Supervisory Interview Medical Examination Hiring Decision

Selection Process Tasks CEO elected by Executive Board of Directors Facility and Assistant Facility Managers conducted by closest supervisor and representative of HR department

Cost Partnership with global consulting agency Outsourcing selection process reduces personnel needs and expenses in HR department Selection methods are designed to reflect the importance of specific position Opportunity Cost

Validity and Reliability The combination of the different steps in the selection process will assure that each applicant’s characteristics are correctly evaluated Reliability More than one interviewer at supervisory interview Standardization e.g. BP employment test