AP-2000 Problem solving - Force Reload Entering Force Reload mode Force Reload is an emergency procedure to re-load the AP-2000 with new image file, when regular download has failed In Forced Reload mode the AP-2000 will –delete the image –delete the config.sys file To enter Forced reload mode: –Press Reset –Immediately press Reload and hold for app seconds (power LED turns amber when long enough) –When terminal emulation (via serial port) is attached, this state can be confirmed by message “CONFIG.SYS deleted”

AP Scan Tool Initial settings Using the web-browser requires knowledge of the IP address of the AP The scan tool will show locally discovered AP systems showing: –IP address –MAC address –AP name –Uptime –System description (incl. The version level of the image) A shortcut to the Scan Tool utility will be created when you install the AP-2000 software package from our web site:

AP Scan Tool Setting Initial Configuration The SCANTOOL utility can be used to perform the initial configuration after force reload is done. Use this tool to configure: –Device Name –IP Address –Subnet Mask –Correct TFTP IP Address –Correct TFTP File Name, which is CASE SENSITIVE –Static or Dynamic IP Address. (use static) –IN F.R. State leave password blank. If image loaded, then “public” required. –Unit will reboot and TFTP download will commence after you press OK.

If Scantool does not pick up device: Check Ethernet cable connection. Disable personal firewalls. Use a crossover cable if possible. Refresh Scantool display. Set NIC to 10MB/half duplex Configure a serial cable, (not included). From DB-9 to PS2 adapter, use a straight cable, (serial mouse extender). Settings 9600-N-8-1. Use any suitable terminal program, such as Terra Term Pro, or Hyperterminal Configure the terminal to send a CR after LF on transmit. The serial cable is the only way to see POST dialogue, and is required for any advanced troubleshooting on the AP IP TELNET is NOT supported if the unit is in FR state.

Problem solving - Force Reload Setting initial parameters after Force Reload In Forced Reload mode the CLI command interface communicates with the the bootloader Bootloader is stripped version of VxWorks kernel Bootloader prompt is: [Device name]> Bootloader accepts limited set of CLI commands: * show* reboot * help* set The following parameters can be modified using the set command: * sysname* ipaddrtype * ipaddr* ipsubmask * ipgw* tftpipaddr * tftpfilename

CLI Commands if Scantool fails The minimum commands to configure an Image download: set ipaddr xx.xx.xx.xx (AP’s own IP address in desired subnet) set sysname (optional but recommended) set ipsubmask 255.xxx.xxx.xxx (subnet mask) set ipgw xxx.xxx.xxx.xxx (optional now but recommended) set ipaddrtype static (recommended unless must use assigned address) set tftpipaddr yyy.yyy.yyy.yyy (computer running TFTP server) set tftpfilename (typically AG_AP2K.bin) reboot

TFTP Setup, (Solar Winds) Solar Winds TFTP will NOT work as-installed. You must configure the root directory, (location where files reside), and the Security tab, (Ability to send files). On TFTP main menu: File > Configure TFTP Root Directory Tab: Configure a location where files are to be stored. Place Image files in this directory. Spelling, (including case), must be EXACT. Security tab: Select Transmit Only, or Transmit and Receive. Leave TFTP up during file transfer.

Problem solving - Force Reload Reloading the image To initiate the download of the image the following CLI commands need to be executed: –set ipaddr (to IP address in same subnet of the the tftp server, when on the same LAN) –set ipsubmask –set ipaddrtype (to STATIC) –set tftpipaddr (to the IP address of the tftp server) –set tftpfilename (to the filename of the image as stored on the tftp server) Executing a reboot command (Ctrl X) will initiate the tftp transfer (can be monitored on the terminal emulation by dots) At successful completion of the transfer, the regular CLI prompt is shown (all CLI commands can be entered

Problem solving - reset Reset to factory defaults The AP-2000 can be reset to its factory defaults by pressing and holding the reload button for app. 7 seconds. Do this on a running AP, and NOT after reset or power on. Resetting to factory defaults implies: –deletion of the configuration file from Flash –Reboot When the device is reset to factory defaults Power and Wireless LAN LED will be amber until the AP reboots ReloadReset