BUSINESS SERVICES Goals and Objectives

2 *TOP EIGHT* ACCOMPLISHMENTS DURING

3 Received clean financial audit for Dun & Bradstreet rating improved (CFCC Goal 10)

4 Integrated document imaging, scheduling, Web Advisor, and E- procurement Installed 264 new computers for the Verizon initiative (CFCC Goals 3 and 4)

5 Data conversions from IIPS to Colleague Coordinating and managing CIS project (CFCC Goal 3)

6 Redesigned CFCC website Increased the speed of Internet access from 4.5 MB/second to 13 MB per second (CFCC Goals 5 and 12)

7 MAJOR OBJECTIVES

8 ADMINISTRATION UNIT

9 UNIT PURPOSE Provide oversight for financial and related resources, information services, and administrative support to the College President.

10 MAJOR OBJECTIVES Manage College financial resources effectively Complete implementation of the budget segment of SPOL (CFCC Goals 10 and 11)

11 CIS Project Management: Coordinate training and information distribution Hold weekly meetings to evaluate and monitor successful implementation

12 Participate in weekly project manager and conversion conference calls (CFCC Goal 3)

13 FINANCIAL OPERATIONS UNIT

14 UNIT PURPOSE Execute the budget and related financial activities and operations of the College.

15 MAJOR OBJECTIVES Maintain financial integrity Implement accounts receivable and cash receipts module in Colleague Improve customer service (CFCC Goal 10)

16 Provide in-service training on budget codes and reports Implement the budget module in Colleague (CFCC Goal 10)

17 Electronically distribute departmental budget reports Continue to cross-train employees in the financial area (CFCC Goal 10)

18 PURCHASING AND INVENTORY UNIT

19 UNIT PURPOSE Provide logistical support in the areas of purchasing, equipment inventory control, and bookstore operation.

20 MAJOR OBJECTIVES Implement E-procurement Implement FA Link interface Complete ordering of equipment and supplies for the Applied Technologies building (CFCC Goals 3 and 10)

21 INFORMATION SERVICES

22 UNIT PURPOSE Provide technology information services and technical support for the College.

23 MAJOR OBJECTIVES Create student help desk Create wireless “hot spots” Ensure business continuity (CFCC Goals 3 and 5)

24 Move and set-up 450 (308 are new) computers, 50 printers, 60 network switches, 100 telephones, and load software on new computers at the Applied Technologies building Continue Colleague implementation (CFCC Goals 3 and 4)

25 GENERAL INSTITUTION UNIT

26 UNIT PURPOSE Provide logistical support in the areas of shipping and receiving, mail services, and central stores.

27 MAJOR OBJECTIVE Implement package tracking system Receive and process new equipment and supplies for Applied Technologies building ($2.5M) (CFCC Goal 10)

28 PARKING UNIT

29 UNIT PURPOSE Provide supervision and consistent coordination of parking assignments for faculty, staff, and students.

30 MAJOR OBJECTIVES Coordinate parking move from Wilmington to North Campus Coordinate parking attendants at the North Campus (CFCC Goal 2)

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