The JD Edwards Practice Your extended enterprise FOR VALUE BEYOND COST ARBITRAGE The JD Edwards Practice

HCL AXON Enterprise Applications Service The World’s Leading EAS Integrator 7,500 Consulting staff SAP, Oracle & Microsoft 45 Countries, 60 Offices 15 Global Delivery Centres Strong Vertical leadership Benefit Led Transformation Strong Oracle Practice 2,500 consulting staff 360° Relationship Platinum Partner status Marquee Customers Strong References Green Award Winner Value Player in the JDE Space 400+ Consulting Staff Product Strategy Connects 100+ Engagements EnterpriseOne Task Force Key Customer Advisors

Oracle Customers across Industries

360o relationship with Oracle Oracle JDE Connect Platinum Partner for Oracle across the globe JDE Product Strategy & Development Product Advisory Committees Co-development Initiatives Enablement Initiatives JDE Support Specific alignment to address critical customer requirements JDE Consulting Joint engagements in select areas JDE Education Content development & delivery as part of delivery partner program Platform BPO partner for subscription based offering Member of Oracle JDE Product Strategy Forum 360o relationship with Oracle AIA 3.0 Co-development initiative Beta partner for Fusion Applications Dedicated Oracle Alliance across the globe – Joint Field engagements

HCL’s JD Edwards Practice 400+ Growing Consultant Team Multi Product & Multi Version expertise – EOne & World Strong presence across major verticals JDE Center of Excellence

Typical CNC Service Offerings Installation Services Installation of SOA Compliance (BSSV server, BI Publisher, etc.) Service Pack /Tools Release Upgrade OAS/WAS Upgrade Database Administration Database Upgrade JD Edwards EnterpriseOne upgrade to ERP 9.0 Migration from Worldsoft to EnterpriseOne 9.0 Instance Consolidation Platform Migration Data Centre Movement Data Archiving & Purging JD Edwards Architecture Design & Sizing JD Edwards Server health check 24 x7 Production Support Vertex, DSI, Create! Form Administration Disaster planning and recovery Shared Services CNC Training Oracle Edge Product Integration 6

CNC Support Activities Incident Management through Incident Management Tool Terminal Server Administration Triage box request (Server performance monitoring JD Edwards Server Administration Package build as per Client process Application Monitoring 24/7 Create ! Form promotions/Publish Business Continuity Management E1/DSI User Access Management Modification and Configurations as per the business requirement JD Edwards Security Management JD Edwards Release Management Server Monitoring Printer Management AS400 Monitoring (Night Jobs , JobQueue, Subsystem, ASP Level) Maintenance & Housekeeping Unix server monitoring

Practice Enablers Industry Best Practice Leaders Dedicated Capability Leaders for Specialization Tracks Customer Advisory Council Oracle leverage for Solutions and Delivery Excellence Solution Assets – Accelerators & Tool Kits Process Libraries Repository Customer Value Portal for Business Improvements Business Benefit Led Transformation Frameworks OPN Lab with 500+ Training Programs Dedicated Continuous Improvement Focus Edge Application Integrations Cutting Edge – Business Services, Fusion, etc. Practice Maturity Index Quality Improvement thru Six Sigma

Client Cases

Remote CNC Support 9 JDE OneWorld Xe JDE EnterpriseOne 8.12 Financials Industry Medical Devices  Revenue USD 4.99 Billion  Employees 5,000  Operations 11 Countries Europe English JDE OneWorld Xe JDE EnterpriseOne 8.12 Tool Set 8.97.0.2 || User Base 1000+ Financials Receivables, Payables, General Ledger, Fixed Assets Distribution Sales, Inventory, Procurement Manufacturing Shop Floor Control, PDM, Warehouse Mgmt. Remote Administration 24x7 Coverage, CNC Administration, Patch Management, Code Promotions Deployments Regional Rollouts, Data Migration Business Continuity Disaster Recovery Implementation Audits Performance, Health Checks Quality Control SLA Based Metrics, SOX Compliance APAC English 9 North America English Time Zones Value Delivered Tool Automation increased accuracy with lesser manual input Seamless Service Transition to offshore with no business impact SLA Bases Metrics for total transparency, reliability, predictability Onsite / Offshore Model Onsite United Kingdom, Belgium Offshore India Peak Team Size 16 (2 Onsite / 14 Offshore)

Remote CNC Support (contd.) Server Details Platform HP UX || Database Oracle 10g R2 8.12 Servers Production – 28 Servers (4 Enterprise + 2 Batch + 2 Database + 2 JAS + 1 Deployment + 1 JAS Generation + 7 DSI + 2 RTE + 7 Covus) Non Production – 24 servers (7 in DV812 + 7 in PY812 + 10 in QA812) OneWorld Xe Servers Production – 21 (7 JDE & DSI + 14 Citrix) Non Production – 14 (4 JDE & DSI + 10 Citrix) Services Delivered JDE Server Architecture Design & Configuration Batch/Application/Database server sizing Upgrade Services Service pack upgrade from SP23 to SP24 for JDE Xe Environment Production Support Incident Management, 24x7 Coverage CNC Administration, Object Change Management Server Monitoring, User Security Maintenance Disaster Recovery & Business Continuity Installation and configuration for Disaster and Recovery Setup JDE Server Audits Server Performance & Health Checks JDE System as per Architecture Quality Control SLA based metrics, documentation for SOX Audit Tool Creation Bulk User ID Creation tool

Regional Deployments 12 JDE EnterpriseOne 8.11 SP1 JDE ERP 8.0 Industry Dairy Products  Revenue NZD 16 Billion  Employees 4,000  Operations 12 Countries Middle East English JDE EnterpriseOne 8.11 SP1 JDE ERP 8.0 Tool Set 8.98.2.0 || User Base 1000+ Financials Payables, Receivables, General Ledger, Fixed Assets, Advanced Cost Accounting Distribution Sales, Inventory, Procurement Manufacturing Shop Floor Control, Product Data Management Deployments Global Template Definition, Regional Rollouts Support 24x7 Coverage, Break / Fix, CNC Administration Development Bolt-On Modules, Enhancements, Integrations Audits Performance, Health Check Governance Program & Project Management, Quality Control APAC English 12 Australia English Time Zones New Zealand English Value Delivered Global Template Definition standard, simple, consistent rollouts COGS Optimization reduced disk space, improved GL performance Auto Bank Reconciliation better accuracy, lesser manual processing Onsite / Offshore Model Onsite New Zealand, Australia, Malaysia, Indonesia, Philippines, Singapore, Sri Lanka, Saudi Arabia, UAE with 5 more coming up Offshore India Peak Team Size 32 (12 Onsite / 20 Offshore)

Regional Deployments (Contd.) Server Details Platform Windows 2008 || Database Oracle 10gR2 (JDE 8.11 SP1) / SQL server 2008 (JDE ERP 8.0) 8.11 SP1 Servers Production – 20 Servers (8 Enterprise + 2 Batch + 2 Scheduler + 2 Database + 4 Web + 1 Deployment + 1 JAS Generation) Non Production – 6 servers ( 2 Application + 3 Web + 1 Database) ERP 8.0 Servers Production – 10 servers (2 Enterprise + 2 Batch + 1 Deployment + 1 Database + 4 Citrix) Non Production – 3 Servers (1 Application + 1 Batch + 1 Citrix) Services Delivered Server Migration Migration of servers from Physical to Virtual Machine Migration of platform from Solaris to Windows Database from Solaris to Linux JDE Server Architecture Design & Configuration JDE Server Architecture Design Batch/Application/Database server sizing Upgrade Tools Release upgrade from 8.96.2.3 to 8.98.2.0 Production Support Incident Management CNC Administration, Object Change Management Server Monitoring, User Security Maintenance Best Practices and Recommendations Process Improvement for Solution maintenance Object Change Management JDE Server Audits Server Performance & JDE System Configuration as per Architecture Quality Control SLA based metrics, documentation for SOX Audit

Global Support 24 JDE WorldSoft A7.3 OneWorld B7333 & Xe Financials Industry Pharmaceuticals  Revenue USD 23 Billion  Employees 73,000  Operations 54 Countries Europe English, Spanish, Italian, French, Portuguese JDE WorldSoft A7.3 OneWorld B7333 & Xe User Base 5000+ Financials Payables, Receivables, General Ledger, Fixed Assets, Tax, Treasury Distribution Sales, Inventory, Procurement Support Help Desk, Break / Fix, Functional Consulting, AS/400 & WorldSoft Administration, CNC Administration Development Localizations, Enhancements, Integrations Audits Performance, Health Check Governance Program & Project Management, ITIL Framework Asia Pacific English 24 Australia English Time Zones North America English South America Portuguese Value Delivered 50 Site Support uniform support across all sites Non-JDE Custom Support providing single point of accountability PO Exception Tool resulting in 20% reduction of tickets Onsite / Offshore Model Onsite United States, Canada, United Kingdom, Italy, France, Singapore, Australia Offshore India, Poland, Brazil Peak Team Size 39 (11 Onsite / 28 Offshore)

Application Upgrade – Xe to 9.0 Industry Chemicals  Revenue USD 3.19 Billion  Employees 4,300  Operations 18 Countries Europe English JDE OneWorld Xe JDE EnterpriseOne 9.0 Tool Set 9.98.1.4 || User Base 1000+ Financials Payables, General Ledger, Fixed Assets Distribution Sales, Inventory, Procurement Manufacturing Shop Floor Control, Product Data Management Upgrade Services Retrofitting, Instance Consolidation, Unicode Conversion, Czech Character Conversion Integrations Business Services Deployment, SOA, Security Management , RTE & BSSV Server Configuration Data Consolidation Global Consolidation Strategy, Master Data Consolidation, Transaction Data Consistency UPK Development By Business Process Streams, UPK Training Kit APAC English 7 North America English Time Zones Value Delivered Upgrade Support for moving smoothly from OneWorld Xe to 9.0 Business Services seamless integration with 3rd party systems Unicode Conversion resolving double-byte character issues Onsite / Offshore Model Onsite United States, China Offshore India Peak Team Size 13 (5 Onsite / 8 Offshore)

Application Upgrade – Xe to 8.10 Industry Oil & Gas  Revenue USD 246.1 Billion  Employees 92,000  Operations 100+ Countries JDE OneWorld Xe JDE EnterpriseOne 8.10 Tool Set 8.97 || User Base 500+ Financials Receivables, Payables, General Ledger, Fixed Assets, Job Costing, Capital Asset Management Distribution Sales, Inventory, Procurement Upgrade Services Process Standardization, Global Template Build, Retrofitting, User Training Integrations 3rd Party Application Integration & Testing Data Management Database Upgrade to Oracle 9i, Data Migration & Consolidation, Archive & Purge Solutions Post Upgrade Support Handholding, Transition and ongoing Support APAC English 1 Time Zone Value Delivered Customization Rationalization resulting in reduced customization Streamlined Report Delivery increasing reusability Cost Reduction up to 40% of total projected cost Onsite / Offshore Model Onsite Malaysia Offshore Chennai (India) Peak Team Size 12 (4 Onsite / 8 Offshore)

Application Upgrade – 8.9 to 8.12 Industry FMCG  Revenue USD 100 Millions  Employees 3,000  Operations 2 Countries JDE EnterpriseOne 8.9 JDE EnterpriseOne 8.12 Tool Set 8.97 || User Base 600+ Financials Payables, Receivables, General Ledger, Fixed Assets, Advanced Cost Accounting, Capital Asset Management Distribution & Logistics Sales, Inventory, Procurement, Warehouse , Transportation Manufacturing Shop Floor Control, Product Data Management Upgrade Services Process Standardization, Retrofitting, Security & Compliance, Change Management, Testing Data Management Data Migration & Consolidation, Archive & Purge Solutions Post Upgrade Support Handholding, Transition and ongoing Support Middle East English 1 Time Zone Value Delivered Consolidated Reporting with Financial Management Dashboard Rapid Upgrade across 90 days Streamlined Retrofitting through reusable components Onsite / Offshore Model Onsite United Arab Emirates Offshore Chennai, Noida (India) Peak Team Size 8 (4 Onsite / 4 Offshore)

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