Roles of a Facilitator and Required Competencies Training Management and Facilitation Workshop Mekong Institute, Khon Kaen, Thailand 8 – 16 October 2012

Roles of a Facilitator Content-neutral Process guide (ensure a fair, inclusive and open process) Methodological leader Integrator of results

Profile of a Good Facilitator  Technical competence Enthusiasm for and good knowledge on the subject matter Knowledge on the theories, tools and techniques for self-directed learning

Profile of a Good Facilitator  Methodological competence Capacity and flexibility in changing methods and sequences of learning events Skills in documenting and visualizing learning processes and outcomes Ability to bring individual participants’ strengths and unite them as a group

Profile of a Good Facilitator  Social competence A warm personality and an ability to show approval and acceptance of trainees Patience, good listening skills and the ability to sense a group’s mood Ability to create an atmosphere of confidence among participants

Profile of a Good Facilitator  Individual or Personal competence Self-awareness and self-critical reflection Eagerness to acquire new knowledge and skills Willingness to assume a low profile

Personal Qualities 1.Self-awareness credibility congruence empathy acceptance flexibility emoting

Personal Qualities 2. Skills and Abilities observation skills communication skills teaching skills directing skills

On becoming a better facilitator… To be a good facilitator you don ’ t need to: have an academic degree or know everything be very smart be a good speaker be a good leader However, you do need to be: interested in the people around you willing to look critically at yourself willing to listen carefully to what people tell you willing to change yourself

On becoming a better facilitator…

What type of facilitator we are depends on our: identity values culture thinking beliefs personality

How good we are depends upon our: qualities strengths experiences capacities weaknesses ability to learn from our mistakes

Quick Tip PRACTICE, PRACTICE...