Powering Network Rail with the Oracle Business Intelligence Platform Antony Brown – Head of Corporate BI Systems & Support Network Rail 26-Apr-17

Program Agenda Network Rail – background in brief Where does BI fit into the mix Key Challenges Our data & information BI Strategy Oracle BI Platform footprint (the simple version) Our journey since last year Corporate Services Asset Management (ORBIS vision) Summary NETWORK RAIL

Insert hyperlink to video behind “Network Rail” Insert NR video (file to big & can’t download it)– hand to Jagdish on Sunday 25th Oct Insert hyperlink to video behind “Network Rail” NETWORK RAIL

Where does BI fit into the mix? Given the Key challenges Government under pressure to reduce level of funding Demand growth in Passenger & Freight Traffic Find new ways to increase capacity Enhancing & renewing an aging Network Whilst not just running but improving train performance And reducing Operating Costs We need to deliver more for less - We are striving to become more intelligent as a business. 4

Why is data important to Network Rail? Network Rail is a business which relies on fact based decision making. We collect, store and manage, petabytes and petabytes of data for this purpose. As technology has advanced so has the ability to capture, manage, process and correlate huge quantities of data We are capturing it at an alarming rate – 90% of the worlds data has been created in the past 2 years Where do we capture data? Measurement Train Timetable Corporate Offices Intelligent Infrastructure Track Inspection Train Performance Supply Chain Assets Capturing and storing all this data is great, but data is not information…

Our BI Strategy (in a picture) …this is where our BI Strategy comes in Information = “Data processed in such a way that it is to be meaningful to the person who receives it” Our BI Strategy (in a picture) A high level view Circa 1,300 transactional / source systems 3 major warehouses Corporate Services Asset Management Network Operations Combining to create our corporate information model BI Server Corporate Services Finance Supply Chain Procurement HR Projects etc Asset Management Maintenance Condition Monitoring etc Network Operations Time Table Access Signalling etc Extract Transform & Load NETWORK RAIL 6

Our BI Strategy (in a picture) …Using the Oracle BI Platform Our BI Strategy (in a picture) Our footprint Corp Services Analytics on top of eBusiness. Out the box modules + other bespoke star schemas on top of data outside of eBusiness i.e. MINT LINK UP Horizon Assyst ETL - Informatica (circa 25% extensions) BI Server Corporate Services Finance Supply Chain Procurement HR Projects etc Asset Management Maintenance Condition Monitoring etc Network Operations Time Table Access Signalling etc Extract Transform & Load NETWORK RAIL 7

Our BI Strategy (in a picture) …Using the Oracle BI Platform Our BI Strategy (in a picture) Our footprint Asset Management July 2015 Asset Data Store went live. Delivered on the Enterprise platform Bespoke ETL built using Informatica “Decision support tools” exposed through dashboards New functionality (i.e. Geo spacial) BI Server Corporate Services Finance Supply Chain Procurement HR Projects etc Asset Management Maintenance Condition Monitoring etc Network Operations Time Table Access Signalling etc Extract Transform & Load NETWORK RAIL 8

Our journey since last year Corporate Services Technology j Expected Actual benefits j User adoption l Changing to role based access model Targeting audiences with robust roll out plans

The Cost Centre Manager At each of our launch sessions we remind them… Your responsibility as a Cost Manager is primarily to manage the resources and associated costs within the confines of an agreed budget during any given financial year.

The Cost Centre Manager dashboard

The Cost Centre Manager dashboard

Our journey since last year – Asset Management ORBIS (Offering Rail Better Information Services) At Network Rail We need to understand how our £53bn asset base is performing. To do so we need better information and insight on our assets to ensure that we are managing it in the most effective way possible. The short video that follows, set in 2018, shows how the capability ORBIS is delivering helps to address these challenges by placing quality asset information at the heart of decision-making in Network Rail. It shows how the way Network Operations and Infrastructure Projects work will change by 2018 – how information, insight and intelligence enables us to deliver a safer, more reliable and cost-effective railway, fit for the future.

Our journey since last year Insert ORBIS video (file to big & cant download it)– hand to Jagdish on Sunday Insert ORBIS video

Our journey since last year – Asset Management At a Programme level The vision 6 decision support tools Strategic tools of choice are in play ETL – Informatica Dashboards - OBIEE New Star Schemas New functionality – Geospatial At an Enterprise BI level? Some challenges… Latching onto the new functionality. Corp Services & Geospatial Integrating the model Data Governance, on an Enterprise scale.

Example of data & design issues A good thing? Or A bad thing?

We are powering our organisation through the Oracle BI platform. In summary Operational level - we are becoming excellent with our analysis, user adoption is increasing Tactical level - we are driving real business change, providing self service, eradicating the middle man and inefficient manual process. Strategic level - our board report or excom pack, still lives in the world of PDF. We have a desire to gradually move it across onto the strategic toolset, but the journey there remains unknown, analytics alone does not deliver completely. As we expand across the enterprise, we are having mixed success, but we are bringing our integration problems up a layer and exposing them. We are identifying our data governance issues and have a programme of activity in its infancy to address them. We don’t stand still, we are constantly improving. Our vision is clear, and the next few years are full of opportunity to improve. We are powering our organisation through the Oracle BI platform.