1 Bo Westerlund, CID, Involving Users and Reality-based Video Prototyping

2 The aim of the interLiving project is to, together with families, develop and design new technologies and artefacts for communication between generations. Communication can be playing, “being together”, coordination, … No predefined technology

3 How can we develop new and meaningful technology for communication within a family? and How can we work with families in a cooperative design tradition and get enough information form the users to contribute to useful design? Research questions

4 Co-design closely with the families during the whole project. Mixture of methods; probes, interviews, workshops… Multi disciplinary research. Researchers from at least two different scientific backgrounds participate in all work done together with the families. Not a sequential process Design approach

5 Cooperative design

6 Cultural probes

7 Come in… (probe photo)

8 Shared surface (probe photo)

9 “A nice kitchen” (probe photos)

10 “Ugly technology” (probe photo)

11 Workshops

12 Workshops

13 Asymmetries

14 Involving children

15 Technology probes Simple technology open to diverse interpretations by the users.

16

17 Prototyping

18 Prototyping

19 Prototyping

20 Prototyping

21 Co-design closely with the families during the whole project. Mixture of methods; probes, interviews, workshops… Multi disciplinary research. Researchers from at least two different scientific backgrounds participate in all work done together with the families. Not a sequential process. Increasing understanding. Summary, interLiving

22 Ground the work in the participants real experience of problems and joy. ‘Real and recent’ (Critical Incident Technique) ‘Speak, do, make’ (artefacts) We do not want loose ideas without any connection to real needs and desires. Workshop methodology

23 The structure helps the participants to express meaningful ideas and scenarios. 1.Narratives concerning daily life events 2.Ideas for solutions are constructed 3.Scenarios are video-taped with the help of low-tech prototypes 4.Reflection, generalisation and criticism Workshop structure

24 Families, Call-center workers, People with different disabilities The video describes one workshop concerning mobile video telephony, with deaf sign-language users. Phone manufacturers, providers and authorities also participated. Workshop participants