CONSULTING APAMSA Leadership Development Module

Consulting  Assess the need for consultants in each situation  Identify the appropriate persons to recruit as consultants  Determine if it is feasible to recruit these persons—if so, get connected Relations-Oriented Behaviors Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p )

Relations-Oriented Behaviors  Consulting Consultants help facilitate effective decision making Identify one situation where you sought consultation for a critical decision and briefly describe the outcome of your efforts Leadership Challenge (27)

Supporting Guidelines For Consulting Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p )  Importance of the decision  Identify experts  Evaluate cooperation  Evaluate acceptance  Consult meeting

Consulting  Evaluate the importance of the decisions  Critical decisions impact work function and the accomplishment of team goals  Decision quality is most important when mistakes are very visible and reflect poorly on the team Importance Of The Decision Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p )

Consulting  Consultation is most important for complex situations and leaders who lack experience  Identify people with relevant knowledge and expertise  Use this opportunity to build a good network of contacts in various fields of expertise Identify Experts Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p )

Consulting  Assess degree of cooperation by consultants  Cooperation is critical and more likely if the decision is inline with the consultant’s values  Avoid unhealthy relations with consultants of different objectives or are unwilling to share responsibilities Evaluate Cooperation Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p )

Consulting  Evaluate acceptance of decisions made without consultants  Consultants are not necessary if the team has the knowledge to make a good decision  Acceptance of decisions is more likely if inline with team priorities and goals Evaluate Acceptance Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p )

Consulting  Evaluate the feasibility of holding a consult meeting  Challenges include scheduling conflicts, greater time needed, and delay in decisions  Allows more thorough assessment of situation and all actions to be taken Consult Meeting Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p )

Relations-Oriented Behaviors  Consulting Consulting encourages desirable proactive behaviors and task commitment Recognize varied contributions through praise, awards, and ceremonies Utilize the Guidelines for Consulting to acknowledge others and effectively define the values and priorities of your team Summary

Relations-Oriented Behaviors  Media Relations Our next module discusses guidelines to build a positive relationship with the news media Next Topic…

Relations-Oriented Behaviors  G. Yukl, Leadership In Organizations, New Jersey: Pearson Prentice Hall, 2006, p  Free Management Library Sources