Decision Focus ® 6.0 Use Problem Analysis to isolate and correct the root cause of a specific deviation-type problem: specific deviation from a normal level of performance. specific object and defect. cause is a mystery and unconfirmed. suddenly occurred. Examples: Processor failures on hand-held devices. Up-links failing on Series 7 machines. Battery failures on new generation cell phones. P ROBLEM A NALYSIS Problem Statement Description Distinctions/Changes Testing Possible Causes Verification/Action

Decision Focus ® 6.0 P ROBLEM A NALYSIS Click on the ‘hand’ icons to reveal the drop-down ‘Coach’ screens to assure you are on the right track. Sample coach screen for Description (Step 2).

Decision Focus ® 6.0 P ROBLEM A NALYSIS New features in 6.0! P ROBLEM A NALYSIS New features in 6.0! Expanded Possible Causes data fields - increased to 18. The Action fields have been expanded and segmented into the three kinds of actions (C - corrective, I - interim, A- adaptive). The Action fields can be transferred to the ACTION MANAGER tool. Click on the Action Manager icon to make the transfer. You can also use the File menu item to make the transfer.

Decision Focus ® 6.0 P ROBLEM A NALYSIS Why use it? Problem Analysis will help you: define the problem quickly and effectively. uncover relevant data from the environment surrounding the problem. collect data – 16 questions to draw out the facts. generate focused clues to zero in on the cause. reveal and develop possible causes and ‘hypotheses’. quickly test the validity of any theory with 8 key questions. select the most likely cause and determine corrective action.

Decision Focus ® 6.0 Back to the Decision Focus Product Tour web page (click here) OR click below to go directly to another tour Situation Analysis Decision Analysis Problem Prevention Tool Chooser 6.0 Features Overview Action Manager