ERP IMPLEMENTATION. Implementation Implementing such a large and complex software system in a company used to involve an army of analysts, programmers,

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Presentation transcript:

ERP IMPLEMENTATION

Implementation Implementing such a large and complex software system in a company used to involve an army of analysts, programmers, and users. This was, at least, until the development of the Internet allowed outside consultants to gain access to company computers in order to install standard updates.companyanalystsprogrammersInternet ERP implementation,without professional help, can be a very expensive project for bigger companies, especially transnationals. To implement ERP systems, companies often seek the help of an ERP vendor or of third-party consulting companies. Consulting in ERP involves three levels, namely: Top level systems architecture, Business process consulting (primarily re-engineering), Technical consulting (primarily programming and tool configuration activity). ERP systems are now and in the future often closely tied to Supply Chain Management (SCM) and logistics automation systems. Supply chain management software can extend the ERP system to include links with suppliers. Customizing an ERP package can be very expensive and complicated, because many ERP packages are not designed to support customization, so most businesses implement the best practices embedded in the acquired ERP system. Today there are also Web-based ERP systems. Companies would deploy web- based ERP because it requires no client side installation, and is cross-platform and maintained centrally.projecttransnationalsconsultinglogistics automationbest practices

There are concepts of: Front office (how the company interacts with customers), which includes CRM Customer Relationship Management;Front officeCRM Customer Relationship Management Back end (internal workings of the company to fulfill customer needs), which includes quality control (QC), to make sure there are no problems not fixed, in the end products;Back endquality control Supply chain (interacting with suppliers and transportation infrastructure).Supply chain All of these can be integrated through an ERP, although some systems have gaps in comprehensiveness and effectiveness. Without an ERP that integrates all these, it can be quite complicated for a manufacturer to handle.

Limitations/Disadvantages Limitations of ERP include: Success depends on the skill and experience of the workforce, including training about how to make the system work correctly. Many companies cut costs by cutting training budgets. Personnel turnover; companies can employ new managers lacking education in the company's ERP system, proposing changes in business practices that are out of synchronization with the best utilization of the company's selected ERP. Customization of the ERP software is limited. Some customization may involve changing of the ERP software structure which is usually not allowed.

ERPs are often seen as too rigid, and difficult to adapt to the specific workflow and business process of some companies - this is cited as one of the main causes of their failure. workflow Systems can be difficult to use. The system can suffer from the "weakest link" problem - an inefficiency in one department or at one of the partners may affect other participants. Many of the integrated links need high accuracy in other applications to work effectively. A company can achieve minimum standards, then over time "dirty data" will reduce the reliability of some applications.

Once a system is established, switching costs are very high for any one of the partners (reducing flexibility and strategic control at the corporate level). The blurring of company boundaries can cause problems in accountability, lines of responsibility, and employee morale. Resistance in sharing sensitive internal information between departments can reduce the effectiveness of the software. There are frequent compatibility problems with the various legacy systems of the partners. The system may be over-engineered relative to the actual needs of the customer.