1 LEADERSHIP

2 LEADERSHIP n The process of influencing the activities of an organized group or individual towards goal achievement n Leadership is an interpersonal process n Leadership involves the accomplishment of an end state that may or may not be viewed positively

3 LEADERSHIP v. MANAGEMENT n Visionary n Passionate n Trust Based n Referent Power n Produces change

4 VISION n The vision of any organization are its dreams and aspirations n The vision encompasses its hopes and its core ideology n The vision is a broad, philosophical statement that captures the essence of the organization

5 A POWERFUL VISION… n Is forward looking, inspiring, and lofty n Is vivid and clear n Allows for changes in the environment n Does not state the obvious n Is an extension of the core beliefs of the members

6 GOAL SETTING n Understand the task n Diagnose subordinate readiness n Build ownership by involving subordinates n Set Big Hairy Audacious Goals (BHAGs) n Set specific but attainable goals n Prioritize goals and sub-goals n Make intermediate adjustments if needed n Provide feedback and recognize accomplishment

7 EMPOWERMENT n The process of providing organizational members the authority and responsibility to make decisions n Empowerment involves structural, political, and cultural changes in an organization to bring about higher performance

8 ADVANTAGES OF EMPOWERMENT n Frees up a manager’s time for strategic thinking and actions n Develops subordinates for more complex tasks and future leadership n More completely and efficiently uses an organization’s resources n Increases employee morale n Enhances a manager’s power base

9 PREREQUISITES FOR EMPOWERMENT n Vision n Dominant Culture n Knowledge-based environment n Top-management support n Decision-making rights n Economic ownership

10 VISION n Provides a guiding philosophy n Reduces uncertainty and conflict

11 DOMINANT CULTURE n Implicit understanding of right and wrong n Social control mechanism

12 KNOWLEDGE-BASED ENVIRONMENT n Strong emphasis on training and development n Effective harnessing of dispersed knowledge through the use of technology n Effective solicitation of tacit knowledge

13 TOP-MANAGEMENT SUPPORT n Signals organizational commitment to empowerment n Helps manage internal politics and resistance

14 ALLOCATION OF DECISION- MAKING RIGHTS n Base decision-making rights on tacit knowledge n Base decision-making rights on demonstrated judgment

15 ECONOMIC OWNERSHIP n Builds ownership of decisions n Provides incentives to make good decisions n Aligns organizational goals with those of members

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