Copyright ©2013 WatchGuard Technologies, Inc. All rights reserved. WatchGuard Security Pays Rewards Incentive Program

About WatchGuard Security Pays Program website: Program Start Date:  Running continuously since 2010  Sales bonus amounts and SKUs reviewed and revised each quarter or with the introduction of new products Extends to Americas and EMEA Eligibility  WSP Expert and Professional sales professionals  Exceptions made based on sales management approval

How to Register – Step One To Register as a new participant: –Go to the website – –Click on ‘Register Now’ –Complete the online form –Click ‘Submit’

How to Register – Step Two Choose your area US/Canada Rest of World

How to Register – Step Three Fill in your personal information Accept Terms and Conditions

Helpful Information on Registration Data Privacy and Security  All information provided through registration is strictly confidential for this program only and is securely protected  The SSN and Date of Birth, or foreign equivalents to prove identity, are required under the US Patriot Act to issue the rewards card and for tax reporting purposes Registration Approvals  All registrations will be reviewed prior to approval  Once approved, a participant will receive an confirmation and access is granted to the site  SLA for approval = within one business day of registration Questions?  Contact

Who May Register WSPs – Expert, Professional WSP Sales Normally the contact that receives the bonus WSP – the whole organization A WSP may register to receive the bonus to be used for company activities or paying bonuses to non-sales personnel

How to Navigate the Website Available tools for the participant: – Prepaid card statement – Online claim submission – Claim browser – Helpful information and the latest news updates from WatchGuard ® Available tools for the participant: – Prepaid card statement – Online claim submission – Claim browser – Helpful information and the latest news updates from WatchGuard ®

How to Submit a Claim - Step One From left menu - “Enter a Claim” All information is based upon the End User Invoice Purchaser Information is the Partner’s Customer All fields marked by an asterisk are required Participants have 30 days from invoice date to submit their claims

How to Submit a Claim - Step Two Add product information Click the “Add Line” button to add multiple products and before confirming Be sure to click the “Confirm Your Claim Submission” button once done or the claim will not be approved SKU’s may appear that are not in the program for a given quarter – please refer to the most current Security Pays guide for current promotions

How to Submit a Claim - Step Three Add customer invoice If the invoice is not available, be sure to “Save Claim” Upload invoice by choosing the correct file and adding it to the claim Click “Submit Claim” when finished this step

How to Submit a Claim - Step Four Confirmation screen Done Claim Status screen

How to Check Your Account To check your account and for further information, refer to the bar at the top of each screen: My Account Card statement Update my information Change my login Claims Enter a claim View claims Rewards Active promotions Resources News Program info Terms and conditions Privacy policy

When to Make a Claim Within 60 days of invoice date System rejects any past due claims

Helpful Information on the Prepaid Card Card will be issued once the first claim has been approved Card must be activated upon receipt by calling the phone number printed on the attached sticker ATM access is available – to set up a PIN, call: – US/Canada (plus N.A. prefix) – Rest of World Use anywhere Visa is accepted Refer to the cardholder terms and conditions

How to Contact Security Pays There are several ways to contact Security Pays admin: 1)Use the online feedback system (screenshot) 2)Send an 3)Call the program toll-free All correspondence received via the online ticket system or will be responded to within 2-3 business days. Program Headquarters Contact Information: Phone: (888)

Questions?