Erie 1 BOCES “Self Service” Password Management Tool Kathleen McDonald, Sr. Technical Support Specialist Sally King, Internal Training Coordinator 821-7429,

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Presentation transcript:

Erie 1 BOCES “Self Service” Password Management Tool Kathleen McDonald, Sr. Technical Support Specialist Sally King, Internal Training Coordinator , August 2011 Update Erie 1 BOCES / WNYRIC 355 Harlem Road West Seneca NY 14224

“Self Service” - password management tool. Web Portal Access prompts for a password change All Web based applications will be affected by this password change (i.e.: PDP Premier, Participation, CTE, EMR etc.) Utilize password standards & requirements when building the new password Passwords will expire every 180 days.

Manage My Portal Account Change Password All required fields are marked with an asterisk (*). View accounts affected by password change. Know your current password. Review the criteria for the new password. Enter and then confirm your new password.

Example of your with your temporary Password information You will type in your entire internet address and use the one time temporary password sent via (below).

Creating your new Password using the Password syntax requirements After inputting your temporary password you will be prompted to ‘change’ your password. (8 characters, alpha/numeric, capitalization)

Manage My Portal Account Change Password (cont’d) Two (2) links within ‘Manage My Portal Account: – Change Password to change your password – Change Forgotten Password Information to change information required to change password

Completing your Password security information (Questions – exactly 3) Answer 3 of the 7 Questions. In the future should you forget your password and click ‘Forgot Password’ the system will prompt you to answer 1 of the 3 questions chosen here. Click OK to save your answers.

Final Acknowledgement screen Final step ‘You are now logged off’. To access your web application enter your internet address with your ‘new’ password.

Self Service Password HELP Contact the Erie 1 BOCES Service Desk for issues involving access Option 2 Complete a USC for issues involving workstation function. Contact Sally King for training at ext or zone dial or