Process Capability (Example) Food served at a restaurant should be between 38 o C and 49 o C when it is delivered to the customer. The process used to.

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Presentation transcript:

Process Capability (Example) Food served at a restaurant should be between 38 o C and 49 o C when it is delivered to the customer. The process used to keep the food at the correct temperature has a process standard deviation of 2 o C. What is the process capability of the process? If the mean temperature of the food prior to delivery is 43.5 o C, what proportion of all meals will be delivered at an acceptable temperature? If management wants to ensure that only 0.1% of meals are delivered either too warm or too cold, what specifications should they set for delivery temperature? What other course of action could management take to make sure that only 0.1% of meals are delivered either too warm or too cold?

Process Capability (Example) Food served at a restaurant should be between 38 o C and 49 o C when it is delivered to the customer. The process used to keep the food at the correct temperature has a process standard deviation of 2 o C. What is the process capability of the process?

Process Capability (Example) Food served at a restaurant should be between 38 o C and 49 o C when it is delivered to the customer. The process used to keep the food at the correct temperature has a process standard deviation of 2 o C. What is the process capability of the process?

Process Capability (Example) If the mean temperature of the food prior to delivery is 43.5 o C, what proportion of all meals will be delivered at an acceptable temperature?

Process Capability (Example) If the mean temperature of the food prior to delivery is 43.5 o C, what proportion of all meals will be delivered at an acceptable temperature?

Process Capability (Example) If management wants to ensure that only 0.1% of meals are delivered either too warm or too cold, what specifications should they set for delivery temperature?

Process Capability (Example) If management wants to ensure that only 0.1% of meals are delivered either too warm or too cold, what specifications should they set for delivery temperature?

Process Capability (Example) What else could management do?