© Prentice Hall, 2003 Business Communication TodayChapter Completing Business Messages

© Prentice Hall, 2003 Business Communication TodayChapter Three-Step Writing Process Planning Writing Completing

© Prentice Hall, 2003 Business Communication TodayChapter Moving Past the First Draft Content, style, tone, and organization Overall readability Mechanics and format

© Prentice Hall, 2003 Business Communication TodayChapter Starting the Revision Process Content Organization Style Tone

© Prentice Hall, 2003 Business Communication TodayChapter Reviewing for Readability Vary sentence length Keep paragraphs short Use lists and bullets Add headings and subheadings

© Prentice Hall, 2003 Business Communication TodayChapter Editing for Clarity Break up overly long sentences Rewrite hedging sentences Impose parallelism Correct dangling modifiers

© Prentice Hall, 2003 Business Communication TodayChapter Editing for Clarity Reword long noun sequences Replace camouflaged verbs Clarify sentence structure Clarify awkward references Moderate your enthusiasm

© Prentice Hall, 2003 Business Communication TodayChapter Focusing on Conciseness Delete unnecessary words and phrases Shorten long words and phrases Eliminate redundancies Recast “It is/There are” starters

© Prentice Hall, 2003 Business Communication TodayChapter Revising With Technology Revision tools Spell checker Grammar checker Thesaurus

© Prentice Hall, 2003 Business Communication TodayChapter Graphics, Sound and Hypertext Presentation software –Overhead transparencies –Computerized slide shows Graphics software –Simple diagrams and charts –Complex graphical designs

© Prentice Hall, 2003 Business Communication TodayChapter Document Design Consistency Balance Detail Restraint

© Prentice Hall, 2003 Business Communication TodayChapter Design Elements White space Captions and headings Margins Typefaces Type styles

© Prentice Hall, 2003 Business Communication TodayChapter Professional Image Word processing Desktop publishing –Adding a first-class finish –Managing document style

© Prentice Hall, 2003 Business Communication TodayChapter Proofreading the Message Grammar, usage, and punctuation Spelling errors and typos Missing material Design errors Overall format

© Prentice Hall, 2003 Business Communication TodayChapter Distributing the Message Photocopy machines Print shops Mail merge Broadcast faxing The Internet Computer disk and CD-ROM