UNITED REPUBLIC OF TANZANIA President’s Office-Public Service Management e-Government Agency Information Security Management (ISM) June, © e-Government Agency

Agenda © e-Government Agency 2  Introduction to ISM  Overview of ICT Security Management  Approach  Way Forward

Introduction to Information Security Management The main objective of information security is to protect the interests of those relying on information, and the systems and communications that deliver the information, from harm resulting from failures of availability, confidentiality and integrity The ISM process should be the focal point for all IT security issues, and must ensure that an Information Security Policy is produced, maintained and enforced that covers the use and misuse of all IT systems and services. © e-Government Agency 3

ISM Introduction.. ISM needs to understand the total IT and business security environment, including the: – Business Security Policy and plans – Current business operation and its security requirements – Future business plans and requirements – Legislative requirements – Obligations and responsibilities with regard to security contained within SLAs – The business and IT risks and their management. © e-Government Agency 4

Agenda © e-Government Agency 5  Introduction to ISM  Overview of ICT Security Management  Approach  Way Forward

6 Information security is about protection of ICT assets/resources in terms of Confidentiality Integrity Availability – (information and services) Access Control to Information Involves: Protective/Proactive, Detective, Reactive and/or Recovery Measures An overview of ICT & its security Problem Valuable asset of organizations-Information Operating systems, Application software) set of instructions Software (Operating systems, Application software) set of instructions ICT Holistic View of ICT security Problem

7 continuousprocess whatwhywhat ThreatsVulnerabilitieshow Managing ICT security is a continuous process by which an organisation determines what needs to be protected and why ; what it needs to be protected from (i.e. Threats and Vulnerabilities ); and how (i.e. mechanisms) to protect it for as long as it exists. Virus, worm or denial-of-service attack, Backdoors, salami attacks, spyware, etc.) Malicious software (Virus, worm or denial-of-service attack, Backdoors, salami attacks, spyware, etc.) can be introduced here ! Holistic Approach required Valuable asset of the organizations-Information An overview of ICT security Problem Physical security of the hardware Authorised user abusing his/her privileges e.g. Disgruntled staff

8 An overview of ICT Security Management in the organisations Perception Problem At the strategic level (Absence of ICT Security policy, no defined budget for ICT security, Perceived as technical problem and not business risk) At the operational (perceived to belong to the IT departments and in some cases not coordinated) Absence of designated ICT security personnel/unit.

9 Perception Problem Ad-hoc An overview of ICT Security Management in the organisations -

Agenda © e-Government Agency 10  Introduction to ISM  Overview of ICT Security Management  Approach  Way Forward

11 A Holistic Approach for Managing ICT Security in Organisations Presented in a book: ISBN Nr

12 Each process maps the Holistic View of the security Problem

13 Management team discussing ICT security Problem

Agenda © e-Government Agency 14  Introduction to ISM  Overview of ICT Security Management  Approach  Way Forward

The way Forward - How the Government Reacts Government has purchase ISO Series Toolkit which is the formal standard against which Government may seek certify their ISMS (meaning Government frameworks to design, implement, manage, maintain and enforce information security processes and controls systematically and consistently throughout the MDAs/LGAs) Auditing of the current IT Governance frameworks in all MDAs and LGAs © e-Government Agency 15

ITIL – Framework for Managing IT Security © e-Government Agency 16 Customers – Requirements – Government Needs

Reference ITIL V3 – System Design A Holistic Approach for Managing ICT Security in organizations - Dr. Jabiri Kuwe Bakari © e-Government Agency 17

THE END Thank You For Your Attention 18 © e-Government Agency President’s Office, Public Service Management e-Government Agency / Wakala wa Serikali Mtandao Samora, Avenue, ExTelecoms House, 2nd Floor, P.O Box 4273, Dar es Salaam Telephone: /74 Fax: General CEO Website: