Personal Connection Enables High Performance Importance Change occurs in community Creates safety Links people to each other and the task Practices Take time to connect Working together produces connection Legitimize the personal

Engage the Whole Person Importance Different learning styles Change occurs in the body as well as mind Adults learn through experience Practices Visual and kinesthetic maps Create movement - stand up meetings, gallery walks Use art

Make the Whole Visible Importance Understanding connections and relationships Helps people feel in control Practices Create maps Piece to whole Look at whole from many directions Build a pictures of current reality & of the future

Foster Curiosity Importance Supports creativity Enhances learning Practices Exaggeration Encourage playfulness Polarize Take things apart and put them back together again

Establish & Hold Creative Tension Importance Current Reality Future Working with unease Not forcing resolution Practices Mind Map Panel discussions Support truth telling Dive deeply into the tension

Take Time to Reflect Importance Learning Antidote to do and decide Creates better solutions Practices Mirroring After Action Reviews Silence Journalizing Sleep on it Put things away and come back to them

Enable People to Discover What They Know Naturally Importance When people believe they are smart they act smart Builds self esteem and confidence Practices Pass the order through Build in discovery process

Public Commitments Create Momentum Importance Witnessing Know that others are on board Practices Voluntary Simple Commitments Complex Commitments Support and follow up