URBAN HACK – NASSCOM BANGALORE – OCT 3-4,2015 TEAM : Anirudh Menon (iGate, Bangalore) Hitesh Thakkar(Mumbai) Suraksha Setu

Team and Theme  Team ID: HE-16ff311  Team Member: Anirudh Menon (Ani Menon) ( Hitesh Thakkar ( Theme:  We build our theme based on 'Safe Connect' or 'Surukha Setu' Framework i.e. to provide option to connect citizens, visitors from all age and language to government agency using technology as well as process framework.  Most of technology initiative fails as it lacks flexibility on technology as well as process re- engineering to adapt to the changing pattern of governance, social life and technology which we feel are most important dynamics.

Center Idea of Theme  Unique and Center Idea of Surksha Setu: There are three stage of safety and crime. Prevent - Provision to Prevent crime possibility - Awareness of possibility and precaution. Deterrence - Provision to immediate safety measures to avoid or minimise impact incident. (Build Analytics from past crime incidents) Response - Provision to ensure crime incidents reported, status of it, actions taken till closure. 1. Prevent 2. Deterrence 3. Response

Salient Features of Suraksha Setu Touch point:  Citizen Kiosk installed at strategic locations across cities by Government Authorities.  Citizen Societies can also volunteer and place request for installation as sponsors.  Mobile App for citizens on GO ( On Road) Backbone:  Centralised cloud based application with control or call center access. Setu (Network):  All kiosks will be connected to cloud on secured network link.  All kiosks will act as Wi-Fi Hot-Spot to download Mobile App and interact using Smartphone App.

Technical Features - Suraksha Setu Citizen Kiosks #Kiosk ComponentUsability Description 1 Web Camera For Video Conferencing with back end govt authority department’s control or call center 2 UIADI Compliant Finger Print Scanner For registration of FIR to verify citizen using Aadhar number and biometric scanning 3 Touch Screen Display Typical all weather resistant (Sun light readable) 21” LCD TFT display with capacitive touch screen 4 Network Connection 1.Secured connection to back end (Cloud) prefer VPN or MPLS link to data center on firewall. 2.Wi-Fi Hot Spot for Mobile App download and smartphone users secured access. 5 Printer Acknowledgement printing for any services as may be choose by user for record. 6 Siren PANIC Button feature on kiosk for SMS to emergency number, audio alert 7 Audio Input/Output For Video Conferencing, Speech recording and partially visually hampered citizens

Backbone Application Landscape Workflow Logic for Crime Request Media Engine (Handle Image, Video, Speech data) Video Chat Engine For ‘112 Services’ Firewall + Cloud Network Layer (IP V4/V6)Cloud – Virtualized OS Layer ( Linux – Open source OS) Front End User Interface ( Development Language – php) WEB SERVICE Crime Data Convert ‘Bi directional data flow’ Crime Call Logging Application API Interface Crime Prevention – Police and Safety Application stake Database Engine ( Open Source DB – MySQL, Hibernate layer in future) Travel Assistance and Road Safety Services Stake E - Governance Services (Driving license, bill pay, Tax pay …) Way Finder (Google Map API and Web Services Road Damage (Handle Image, Video, Speech data) Traffic Status ‘Trip Simulator’ Parking Status ‘Availability and Price’ GPS Tracker Feed of Buses/Pass enger API Interface Property Tax Payment Utility Payments Donation ‘Local and Central’ Web Services for E-Governmant Services API Interface E- Governance Services

Use case of Surakasha Setu UI Select Language HindiKannadaEnglishSpanishJapanese KIOSK WELCOME SCREEN Instruct to Select Language and options Foreign Visitors – Tourists can also use it Local Citizen can also use it with call center feature

Use case of Surakasha Setu UI Police Help Crime Reporting - Informatio n Data EntryCall Center Lost + Found Report Report Loss Report Found MOST Wanted Register using UIADI FIR Registratio n Register using UIADI Upload Evidences Control Room Video Chat (Talk to 112)

Use case - Surakasha Setu Mobile Vehicle model  Citizen Kiosk can be installed in a mobile wan.  It can make trips in interior parts of villages.  Villagers can access, Update and Track various services using kiosk. Safety awareness education content can be shared with villagers. Corporate sponsorship can help in operating and donation.

Commercial Viability of Suraksha Setu  Single Stop Shop for Citizen Services  Kiosks can serve other services such as Vehicle traffic congestion for the route Simulation of ride with estimation of time on possible routes E-governance payments

Commercial Viability of Suraksha Setu  Funding:  Public Private Partnership for sponsoring Kiosks across city (or state)  Corporate sponsorship for rural areas

Connect (v1.0)  Connect (i.e. Safe Connect) or Suraksha Setu Web version currently has the following features:  1.FIR Submission  2.Complaint Registration  3.Help Me travel(BMTC route help, work in progress)  4.General Contacts page which provides links to various useful government sites.

Anirudh and Hitesh Thanks to Entire team – Urban Hack