1 Networked Improvement Communities at Work - Activities on CIM3-CWE sites Presented at Doug Engelbart’s 80 th Birthday Party Jan. 29, 2005 SRI International, Menlo Park, CA. ( v 1.10 )

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 Supporting NICs and Co-evolution CIM Engineering, doing business as “CIM3”CIM Engineering, doing business as “CIM3” offering a hosted Collaborative Work Environment (“CWE”)offering a hosted Collaborative Work Environment (“CWE”) to provide distributed collaboration support for NICs (Networked Improvement Communities) and to augment their co-evoluation.to provide distributed collaboration support for NICs (Networked Improvement Communities) and to augment their co-evoluation. The CIM3-CWE is inspired by Doug Engelbart’s Bootstrap vision and mission, as well as his OHS (Open Hyperdocumet System) & DKR (Dynamic Knowledge Repository) concepts (see: References on the last slide).The CIM3-CWE is inspired by Doug Engelbart’s Bootstrap vision and mission, as well as his OHS (Open Hyperdocumet System) & DKR (Dynamic Knowledge Repository) concepts (see: References on the last slide). developed by integrating best-of-breed open source software components to form an Internet-based environment for virtual community- and team-workdeveloped by integrating best-of-breed open source software components to form an Internet-based environment for virtual community- and team-work

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 What Does CIM3 Do? Mission: to enable more effective distributed collaboration and virtual enterprise through bootstrapping collective intelligence over the InternetMission: to enable more effective distributed collaboration and virtual enterprise through bootstrapping collective intelligence over the Internet Doing business as:Doing business as:  “cim3.com”, “cim3.net” and “cim3.org”  cim3.com – the business arm of the company  cim3.net – the collaborative work environments where client Communities of Practice and distributed team workspaces are hosted  cim3.org – the research arm, and holder of the company’s open technology, content and other intellectual properties Products/Services: providing an ASP based Collaborative Work Environment (“CWE”) infrastructure that enables distributed project teams, virtual enterprise partners and communities of practice to work effectively over the Internet.Products/Services: providing an ASP based Collaborative Work Environment (“CWE”) infrastructure that enables distributed project teams, virtual enterprise partners and communities of practice to work effectively over the Internet.

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 Our Focus: Communities & Distributed Teams People as an integral part of the systemPeople as an integral part of the system The Community Spectrum [Kaplan/iCohere]The Community Spectrum [Kaplan/iCohere]  Affinity Networks  Learning Communities  Communities of Practice (CoP’s)  Project Teams We optimize our infrastructure, tools and process for CoP’s and Distributed Project TeamsWe optimize our infrastructure, tools and process for CoP’s and Distributed Project Teams

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 Our Hosting Facility

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 CIM3's Approach Augmentation - human-machine interaction - collaboration - communitiesAugmentation - human-machine interaction - collaboration - communities Openness - we use open-source software & comply with open standards as much as we can; we open-source our technology and content, and participate in open standards developmentOpenness - we use open-source software & comply with open standards as much as we can; we open-source our technology and content, and participate in open standards development Capitalizing on the Internet technology: taking itCapitalizing on the Internet technology: taking it  from the research and academic network  to the current form as publishing media  to Transactions and Web Services  onto being its future as knowledge media in the Semantic Web Providing Enterprise performance, quality, robustness, security & fault toleranceProviding Enterprise performance, quality, robustness, security & fault tolerance Providing platform neutrality: supporting machines on PC’s, Mac’s, Linux, Unix, …Providing platform neutrality: supporting machines on PC’s, Mac’s, Linux, Unix, … System built upon a knowledge architecture optimized for distributed teamworkSystem built upon a knowledge architecture optimized for distributed teamwork Emphasis on effectiveness and strategic value - not technologyEmphasis on effectiveness and strategic value - not technology Supporting entire user spectrum: from the everyday users to the power usersSupporting entire user spectrum: from the everyday users to the power users While we do open-source work, we believe in properly remunerating our contributors, and in helping create a viable economic model for open workWhile we do open-source work, we believe in properly remunerating our contributors, and in helping create a viable economic model for open work

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 The Case for the Augmentation Approach in CWE We work towards providing a work environment for both humans and machines, optimizing between objectives likeWe work towards providing a work environment for both humans and machines, optimizing between objectives like Supporting the expressiveness that humans need to convey their ideas, and the structure and rigor that machines need to properly interoperate - in essence, promoting both creativity and operational efficacySupporting the expressiveness that humans need to convey their ideas, and the structure and rigor that machines need to properly interoperate - in essence, promoting both creativity and operational efficacy The ease-of-use that everyday users need, and the versatility and extensibility that power users need to take their work to the next levelThe ease-of-use that everyday users need, and the versatility and extensibility that power users need to take their work to the next level Securing the borders of the cwe to malicious intruders, while encouraging access, participation, sharing and the free flow of information and knowledge among members of the trusted communitiesSecuring the borders of the cwe to malicious intruders, while encouraging access, participation, sharing and the free flow of information and knowledge among members of the trusted communities Catering to the quality requirements of information and transaction processing systems and the realities of human behavior that just aren’t *Catering to the quality requirements of information and transaction processing systems and the realities of human behavior that just aren’t * oFully describable, fully online, fully informative, fully accurate, or fully responsible Our intent is to foster shared understanding and learningOur intent is to foster shared understanding and learning We are trying to spur innovation, as well as organic or emergent behavior in the user communities and teamsWe are trying to spur innovation, as well as organic or emergent behavior in the user communities and teams * * Ref: Winograd, Newman, Yim “Including People in CIM Designs”Including People in CIM Designs

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 The Collaborative Work Environment Features archived forumarchived forum Wiki : a read-and-write webWiki : a read-and-write web document repository/file sharing workspacedocument repository/file sharing workspace Community of Practice (CoP) portalCommunity of Practice (CoP) portal Fine-grain access and linking (“purple numbers”)Fine-grain access and linking (“purple numbers”)purple numberspurple numbers Full-text searchFull-text search voice conferencing screen/application sharing instant messaging real-time chat session Optimized for distributed community and teamwork Platform neutral

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 Some Current CIM3 Projects & Pilots eGov -,, eGov -,, sinecolabgov-cwesinecolabgov-cwe Open standards development:Open standards development:  [ontolog] Forum - an international forum on business ontologies [ontolog] Forum [ontolog] Forum  NIST – semantic distance workshop on  NIST – semantic distance workshop on interop  OASIS-UBL TC work/collaboration support OASIS-UBL TCwork/collaboration support OASIS-UBL TCwork/collaboration support International Collaborative R&D:International Collaborative R&D:  Millennium Project - State of the Future Index System Development State of the Future Index System DevelopmentState of the Future Index System Development  AC/UNU-Millennium Project - hosting and collaboration support AC/UNU-Millennium Project AC/UNU-Millennium Project  Digital Art Ontology -  Digital Art Ontology - dao Learning/Education:Learning/Education:  Aragon Robotics Team -  Aragon Robotics Team - art  Western Region Robotics Forum - an adjunct to the FIRST Robotics Competition initiative Western Region Robotics ForumFIRST Robotics Competition Western Region Robotics ForumFIRST Robotics Competition

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 The CWE where NIST is engaging an international community of multi-disciplinary experts in a discourse on “semantic distance”

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 The “pilot” and the “sandbox” for eGov CWE’s

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 For the community of Government CWE users and administrators

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 A walk-through of the Community CWE ontolog The Discussion ForumThe Discussion Forum The Wiki – a read+write websiteThe Wiki – a read+write website The File Workspace/RepositoryThe File Workspace/Repository Best PracticesBest Practices  Archived discussions  Project HomePages  Sharing documents and Resources  Augmented Conference Calls  Virtual Presentations & Workshops  Knowledge sharing, re-use, access & exploration  An open collaborative work environment “ … on tackling 'wicked problems': it's about arriving at a shared commitment, with a shared understanding, augmented by a shared display and a facilitator.” -- citing the work by the IBIS people (Horst Rittle/Jeff Conklin)

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 CWE use cases – Archived Discussions ref:

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 CWE use cases – wiki augmented meetings & calls ref:

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 CWE use cases – shared document repository ref:

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 CWE use cases – collective intelligence ref:

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 An Organizational Form that the CWE aims at supporting – bringing us from collaboration to innovation by forging the Open Virtual Enterprises Source: Institute for the Future: Johansen, R., Swigart, R. Upsizing the Individual in the Downsized OrganizationUpsizing the Individual in the Downsized Organization The Fishnet Organization these are temporary (or semi-permanent) hierarchies, that emerge out of the CoP's, which capitalize on distributed capabilities to achieve specific purposes; when those purposes are achieved (or when the opportunities no longer exist), they disband, and the resources (people, knowledge, skill-sets) are returned to the CoP's where they come from.CoP

ppy/DougE-80-party_CIM3_presentation_ ppt/Jan of 20 References Doug Engelbart's Bootstrap Vision and MissionDoug Engelbart's Bootstrap Vision and MissionDoug EngelbartVision and MissionDoug EngelbartVision and Mission  "Toward High-Performance Organizations: A Strategic Role for Groupware" (June 1992) Toward High-Performance Organizations: A Strategic Role for GroupwareToward High-Performance Organizations: A Strategic Role for Groupware [ontolog-forum]: CWE Community: Community: CIM3 ASP Product/Pricing: Collaborative Work Environment HostingCIM3 ASP Product/Pricing: Collaborative Work Environment HostingCollaborative Work Environment HostingCollaborative Work Environment Hosting More Information:More Information:  CIM Engineering, Inc. CIM Engineering, Inc. CIM Engineering, Inc.  Contact author: Peter Yim at CIM3 Peter Yim at CIM3Peter Yim at CIM3