ProQuest Higher Ed Advisory Board Monday May 5, 2008 Corey Seeman Kresge Business Administration Library

ProQuest Higher Ed Advisory Council Monday May 5, Corey Seeman (University of Michigan) Major Trends & Changes at Kresge Expanding ‘universe’ of information needs Changing from Library Size to Library Access  Library purchased items  Library ‘leased’ items  Easy library access (Melcat - shared collection)  More difficult library access - ILL  Everything else (Google, etc.) We run the risk of viewing the library as a collection of what we control - our students & faculty do not see it that way.

ProQuest Higher Ed Advisory Council Monday May 5, Corey Seeman (University of Michigan) Major Trends & Changes at Kresge The students view the library as a portal to a great information universe They will use a very wide net - using Google first - This is fine MAP* is forcing us to truly revisit this approach - How can we create a value add to their experience Increasingly - students are asking our assistance to provide clarity

ProQuest Higher Ed Advisory Council Monday May 5, Corey Seeman (University of Michigan) Major Trends & Changes at Kresge Pricing issues for business resources Some vendors are no longer courting the academic market with lower prices to build brand recognition and loyalty Vendors such as Bloomberg have market saturation and have little desire or incentive to present us with academic pricing Some vendors are very concerned about access to walk-ins As they walk away from the academic market - we lose this information

ProQuest Higher Ed Advisory Council Monday May 5, Corey Seeman (University of Michigan) Major Trends & Changes at Kresge INTEROPERABILITY!!!!!!!!!!!!!!!! Need systems that talk to each other Balance between ‘compartmentalization’ and ‘simplification’ of information requests OUR PATRONS/CUSTOMERS DO NOT CARE where something is

ProQuest Higher Ed Advisory Council Monday May 5, Corey Seeman (University of Michigan) Major Trends & Changes at Kresge Other Issues: Authenticity for digitally-born documents Leased vs. owned collections Realistic pricing models: Why am I buying access to a business collection for philosophers, artists, doctors, historians, social workers, etc. Pricing should be based on a realistic FTE count of “interested” heads Why does the pricing vary if I have 5 campuses of 10K or 10 campuses of 5K

ProQuest Higher Ed Advisory Council Monday May 5, Corey Seeman (University of Michigan) Major Trends & Changes at Kresge Strong desire to create a database of Ross authors  All formats (articles, books, chapters)  Will help with accreditation  Will help students seek out expertise on campus  Will help the school promote its scholarship

ProQuest Higher Ed Advisory Council Monday May 5, Corey Seeman (University of Michigan) Future of Aggregation and A&I Very valuable tool for libraries in helping craft searches Very valuable tool for patrons to find similar materials Does a great job in crafting results - better than pure full-text searches

ProQuest Higher Ed Advisory Council Monday May 5, Corey Seeman (University of Michigan) Future of Aggregation and A&I ‘2.5 million’ items Ranked by relevance Searches whatever data it can find

ProQuest Higher Ed Advisory Council Monday May 5, Corey Seeman (University of Michigan) Future of Aggregation and A&I 149 items (last three months or 5229 for all) Ranked by date Strictly a full- text search

ProQuest Higher Ed Advisory Council Monday May 5, Corey Seeman (University of Michigan) Future of Aggregation and A&I 792 items Can use suggested topics Can limit by format

ProQuest Higher Ed Advisory Council Monday May 5, Corey Seeman (University of Michigan) Future of Aggregation and A&I Our default is to search all ProQuest databases (different from main University Libraries) Can be expanded to include more open access content While it always finds less than Google - these can be more focused & potentially relevant To me…I do not care about ‘paying’ for Business Week five times

ProQuest Higher Ed Advisory Council Monday May 5, Corey Seeman (University of Michigan) Other Thoughts and Comments Libraries need to exert their ability to provide a “competitive advantage” Very competitive environment for faculty, doctoral student and MBA student recruiting Excellent service and resources can sway people to come to your school

ProQuest Higher Ed Advisory Council Monday May 5, Corey Seeman (University of Michigan) Other Thoughts and Comments We have to understand our role as a “monopoly” service provider Like Comcast, the postal service, local phone companies, most electrical companies, we:  Have a monopoly for information services on campus  Run the risk of being tolerated - not loved  Slow down the pace of change  Slow down the adoption of innovation Google is a tool - not our competition

ProQuest Higher Ed Advisory Council Monday May 5, Corey Seeman (University of Michigan) Thanks Corey Seeman Kresge Business Administration Library University of Michigan