Winning with Storage Foundation 5.x – 4.x End Of Life Process Winning with Storage Foundation 5.x

Top Reasons to Upgrade to Storage Foundation 5.0 Improved Stability and Rolling Upgrades From 5.0 and Beyond Centralized Management and Automated Operations: Veritas Operation Manager (VOM) delivers visibility, management, and control across different operating systems and storage Optimized Thin Provisioning: Get thin and stay thin with non disruptive migrations automatic reclamation Simplified Operating System Migrations: Reduce downtime and required migration resources for operating system changes Data Mirroring Mirror data across servers and campus data centers Winning with Storage Foundation 5.x 2

Top Reasons to Upgrade to Storage Foundation 5.0 Improved Database Performance At A Lower Cost: Cached ODM and database accelerators – improved database consolidation, optimized storage costs for Oracle databases, reduced Oracle license cost Accelerated Application Recovery Cluster File System enables multiple servers to have access to the same storage for faster performance and faster recovery times On-Demand Storage Provisioning Deploy applications faster with storage templates Automated Recovery of Multi-tiered Applications Understand the dependencies between components of a multi-tiered application and automate the recovery of the related databases, application servers and web servers even if they are on different OS and virtual platforms Complimentary Upgrade to 5.0 – Zero Cost * * Current Symantec maintenance/support contract on applicable licenses required for complimentary upgrade Winning with Storage Foundation 5.x 3

SORT – Enabling You To Easily Upgrade and Manage Your Environment Real-time patch notifications Risk assessments and mitigation Actionable server error summaries Manage Proactively Guided installations/upgrades Automated product & license key inventory Advanced support-based searches Extended UMI error code solutions Improve Operations Efficiency Server and environmental specific recommendations Tune and optimize environment Best Practices Alignment Symantec Operations Readiness Tools (SORT) - web-based tools and services focused on proactively identifying risks and increasing operations efficiency for Systems Administrators SORT sort.symantec.com 4 Winning with Storage Foundation 5.x

SORT - Generate An Easy Checklist For Your Upgrade 5 Winning with Storage Foundation 5.x

System EOSL Detailed Schedule 6 Cluster File System EOSL Date Oracle EOSL Date DB2 EOSL Date 4.0 (AIX) 7/31/ (AIX) 7/31/ (AIX) 7/31/ (Solaris) 7/31/ (Solaris) 7/31/ (Solaris) 7/31/ MP1 (AIX) 7/31/ MP1 (AIX) 7/31/ MP1 (AIX) 7/31/ MP1 (Solaris) 7/31/ MP1 (Solaris) 7/31/ MP1 (Solaris) 7/31/ MP2 (AIX) 7/31/ MP2 (AIX) 7/31/ MP2 (AIX) 7/31/ MP2 (Solaris) 7/31/ MP2 (Solaris) 7/31/ MP2 (Solaris) 7/31/ MP3 (AIX) 7/31/ MP3 (AIX) 7/31/ MP3 (AIX) 7/31/ MP4 (AIX) 7/31/ MP4 (AIX) 7/31/ MP4 (AIX) 7/31/ (HP-UX) 7/31/ (HP-UX) 7/31/ (Linux) 7/31/ (Solaris) 7/31/ (Solaris) 7/31/ (Solaris) 7/31/ MP1 (HP-UX) 7/31/ MP1 (Solaris) 7/31/ MP1 (Solaris) 7/31/ MP1 (Solaris) 7/31/ MP2 (HP-UX) 7/31/ MP2 (Solaris) 7/31/ MP2 (HP-UX) 7/31/ MP2 (Solaris) 7/31/ (Linux) 9/13/ MP2 (Solaris) 7/31/ MP3 (Linux) 9/13/ (Linux) 9/13/2011 DB2 EOSL Date 4.0 MP1 (Linux) 9/13/2011 Oracle Real Application Clusters EOSL Date 4.0 (AIX) 7/31/ MP2 (Linux) 9/13/ (AIX) 7/31/ (Solaris) 7/31/ MP3 (Linux) 9/13/ (Solaris) 7/31/ MP1 (AIX) 7/31/ MP1 (AIX) 7/31/ MP1 (Solaris) 7/31/2011 UNIX/Linux EOSL Date 4.0 MP1 (Solaris) 7/31/ MP2 (AIX) 7/31/ (AIX) 7/31/ MP2 (AIX) 7/31/ MP2 (Solaris) 7/31/ (Solaris) 7/31/ MP2 (Solaris) 7/31/ MP3 (AIX) 7/31/ MP1 (AIX) 7/31/ MP3 (AIX) 7/31/ MP4 (AIX) 7/31/ MP1 (Solaris) 7/31/ MP4 (AIX) 7/31/ (Linux) 7/31/ MP2 (AIX) 7/31/ (HP-UX) 7/31/ (Solaris) 7/31/ MP2 (Solaris) 7/31/ (Solaris) 7/31/ MP1 (Solaris) 7/31/ MP3 (AIX) 7/31/ MP1 (HP-UX) 7/31/ MP2 (Solaris) 7/31/ MP4 (AIX) 7/31/ MP1 (Solaris) 7/31/ (Linux) 9/13/ (HP-UX) 7/31/ MP2 (HP-UX) 7/31/ (Solaris) 7/31/ MP2 (Solaris) 7/31/2011 Sybase EOSL Date 4.1 MP1 (HP-UX) 7/31/ (Linux) 9/13/ (Solaris) 7/31/ MP1 (Solaris) 7/31/ MP1 (Linux) 9/13/ MP1 (Solaris) 7/31/ MP2 (HP-UX) 7/31/ MP2 (Linux) 9/13/ MP2 (Solaris) 7/31/ MP2 (Solaris) 7/31/ MP3 (Linux) 9/13/ MP2 (Solaris) 7/31/ (Linux) 9/13/ (Solaris) 7/31/ MP1 (Linux) 9/13/ MP1 (Solaris) 7/31/ MP2 (Linux) 9/13/ MP2 (Solaris) 7/31/ MP3 (Linux) 9/13/2011 Winning with Storage Foundation 5.x

System EOSL Detailed Schedule - Continued 7 Windows EOSL Date Volume Manager for UNIX/Linux EOSL Date 4.1 (Released) 7/31/ (Solaris) 7/31/ (Released) 7/31/ MP1 (Solaris) 7/31/ (Released) 7/31/ MP2 (Solaris) 7/31/ MP1 (Released) 7/31/ (HP-UX) 7/31/ MP2 (Released) 7/31/ (Solaris) 7/31/ MP1 (HP-UX) 7/31/2011 Storage Foundation HA for Windows EOSL Date 4.1 MP1 (Solaris) 7/31/ (Released) 7/31/ MP2 (HP-UX) 7/31/ (Released) 7/31/ MP2 (Solaris) 7/31/ (Released) 7/31/ MP1 (Released) 7/31/2011 Volume Replicator EOSL Date 4.3MP2 (Released) 7/31/ (AIX) 7/31/ (Solaris) 7/31/2011 HA for Windows Cluster Agent for EMC SRDF EOSL Date 4.0 MP1 (AIX) 7/31/ MP1 7/31/ MP1 (Solaris) 7/31/ MP2 7/31/ MP2 (AIX) 7/31/ MP3 (AIX) 7/31/2011 HA for Windows Cluster Agent for Microsoft Exchange EOSL Date 4.0 MP4 (AIX) 7/31/ MP1 7/31/ (HP-UX) 7/31/ MP2 7/31/ (Solaris) 7/31/ MP1 (Solaris) 7/31/2011 Storage Foundation HA for Windows Cluster Agent for Microsoft SQL EOSL Date 4.1 MP2 (HP-UX) 7/31/ MP1 7/31/ MP2 (Solaris) 7/31/ MP2 7/31/ (Linux) 9/13/ MP1 (Linux) 9/13/2011 Storage Foundation QuickStart EOSL Date 4.0 MP2 (Linux) 9/13/ MP1 (Linux) 9/13/ MP3 (Linux) 9/13/ (Linux) 9/13/2011 Visit for latest detailshttps://sort.symantec.com/eosl/show_matrix Winning with Storage Foundation 5.x

Storage Foundation and High Availability Solutions Release Versions 4.x End of Support Life Process Customers are advised to have completed the upgrade to Storage Foundation High Availability 5.1 prior to the End of Support Life date of 7/31/2011 Unable to upgrade by 7/31/2011? – The Support Extension package is available for purchase – Symantec is offering a limited amount of courtesy calls for SFHA 4.x support services to assist with a smooth transition Customer will be informed they are requesting service on a End of Support Life release version Courtesy call period ends on 10/30/2011 Limited to 2 service calls in total by 10/30/ Winning with Storage Foundation 5.x

Legacy Support 24x7 phone support and access to Symantec’s knowledge base, content updates, maintenance packs, and minor releases Access to software fixes as needed Access to future software version upgrades Symantec Support Extension Overview 9 Sustaining Support Offers continued support and upgrade flexibility Customized support services to fit your needs: Legacy and Sustaining Support Online technical support through Symantec’s knowledge base Assistance from technical support experts via and Symantec’s MySupport Access to content updates, maintenance packs and minor releases Access to future software version upgrades Purchase and updated information available at the Symantec Support Extension site: svc_support_extensions Winning with Storage Foundation 5.x

Symantec Support Extension Feature Comparison 9 FeatureLegacySustaining Support Extension End Date Final Support Extension Service DateJuly 31 st, 2013July 31 st, 2016 Response Times and Hours of Coverage Initial Response Time Goals30 min2 Hours Hours of Coverage24x7 Reactive Coverage # of CasesUnlimited # of Technical Contacts6 per software title Case Submittal and InterfacePhone and Web/ /Web only Live/warm handoffYesNo Escalation Management Escalation (ability to request an escalation)Yes (per Support Policy)No 3 rd Party Escalation via TSANetYes (if available)No Troubleshooting Resources My SupportYes Access to KnowledgeBaseYes Community Forums and BlogsYes Updates and Upgrades New Major ReleasesYes Minor Releases, Service Packs, Maintenance Packs Yes (If currently available) PatchesYesYes (If currently available) Hot FixesYesNo Delivery Logistics Access to EngineeringYesNo Winning with Storage Foundation 5.x

Thank you! Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. Thank you! Presentation Identifier Goes Here 11