Community and Social Service Management Program Program Coordinator Jane Eyers Monday November 30, 2015

Commonalities “Getting to Know You!” What is your current area of study? What social issues and/or populations are of interest to you? What interests you about the CSSM program? What would be your ideal career post-graduation?

CSSM Program Focuses on developing skills in managing public, private, and non-profit community organizations. Ontario College Graduate Certificate Program 1 year - 2 levels/semesters (Sept/16 – April/17) Level 2 includes 75 hour placement

Program Outcomes Analyze economic, social, political, environmental and cultural variables affecting community development and the social economy. Develop problem-solving processes relevant to community and social service organizations and to issues found in a culturally diverse environment. Assess the role of ethics in community and social service management including issues of privacy and confidentiality. Assess the use of client management and other software systems in community and social service management.

Program Outcomes Explore strengths and weaknesses of management/supervisory styles and implications of various styles for organizational life. Apply interpersonal, community building, leadership, communication, and team building skills to community development. Describe the organizational change process and the implications for the supervisor and their agency. Apply entrepreneurial characteristics, skills, and strategies to work in the social sector. Develop strategies for fundraising and business development.

Program Outcomes Apply techniques for evaluating programs, including metrics for measuring outcomes. Apply concepts of financial accounting to assist decision-making, to assess risk, to evaluate capital investments, and to prepare operating budgets in the context of specific agency goals and objectives. Examine techniques for measuring social return on investment. Contribute to planning and administration of organizational resources including financial, technical and human resources.

Level 1 Sponsorship and Fundraising Canadian Social Economy and Entrepreneurship Public Administration Computer Applications in Community and Social Services Principles of Management Introduction to Project Management Safety in the Workplace Level 2 Financial and Managerial Accounting Business Development and Program Evaluation Human Resources Management Community Leadership Community Development and Outreach Work Experience

Placement Opportunities Waterloo Region Family Network Guelph Community Health Centre K-W Community Foundation Athletes in Action Cambridge Non-Profit Housing Corp Waterloo Region Community Legal Services Social Planning Council Canadian Diabetes Association Brant Habitat for Humanity YMCA of Kitchener Waterloo 2nd Chance Employment Services Hope House City of Kitchener City of Guelph City of Brantford ACCKWA Langs

Course Exemptions  Credit Transfers - ONTransfer.ca  PLAR - Prior Learning Assessment and Recognition

Program Advisory Committee opportunity for student representative on committee

What Our Graduates are Doing Ministry of Community and Social Services (5) Guelph-Wellington Women in Crisis City of Brantford Conestoga College United Way of Kitchener Waterloo University of Guelph Alumni Services Milton Community Resource Centre Nutrition for Learning Lutherwood Strong Start to Reading Family Counselling and Support Services of Guelph Wellington

Have we covered everything? Are there any questions? Thank you for coming!