COACHING FOR EFFECTIVE LEADERSHIP Beth Norden

What is Coaching? It’s a methodology for developing self and others so that people are more effective and fulfilled. It involves the development of increasing competence in the coachee competence = understanding + the ability to take action It’s about self correcting and self generation of new behaviours Conversations, self observations and practices are the primary processess and tools

How Coaching Works? 1.Current Reality Level of skill or quality Hinderances to improvement 2.Intended Outcomes Described in behavioral terms 3.Action Plan Practices Network of support Time frame

The three conversations in coaching 50-60% 20-30% 10% Conversation for relationship (SOI) Conversation for possibility Conversation for action 1.Conversation for Relationship Building mutual trust and respect Understanding the person in their context Clarifying what they want to do Understanding what they have tried already Re-aligning their expectations Exploring barriers and obstacles 2.Conversation for Possibility Working with them to generate new perspectives or ways or seeing the situation Pushing them to think outside of the box Generating multiple possibilities 3.Conversation for Action Turning possibilities into action Securing commitment to next steps Enrolling them in way forward Clarifying what could go wrong

Different Types of Coaching Business Coaching Executive Coaching Performance Coaching Life Coaching Can be done face to face or via telephone – the important thing is not to loose the momentum of the programme

Coaching conversations - types Longer conversation for fundamental change Type 3 Building a new competence over several sessions Type 2 Resolving an issue or helping a client to get unstuck Type 1 Time Depth of issue

An Example of a Coaching Model Leading to Capitalised in Creating New Breakdown Improving performance Self correction Self generation

Coaching Programmes for Leaders Learning to be both compassionate and competitive Speaking more powerfully Getting balance back in my life Learning to be more strategic Learning to leverage networks Dealing with Conflict Moving from a technical expert to a leader Coping with career transitions

“We do not believe in ourselves until someone reveals what is deep inside of us as valuable, worth listening to, worthy of our trust EE Cummings