Status of The Car Wash Market RYKO 1998 SUMMER SURVEY Bob Burke & Wayne Smith

The Car Wash Market is Up! 90% Responded The Car Wash Market Is Up! The Average Market Is Up 8% Last Year The Response Was up 6% RYKO 1997 Summer Survey

The Car Wash Market is Up! 83% Responded The Car Wash Market Is Up! The Average Market Is Up 8% Last Year The Response Was up 8% RYKO 1998 Summer Survey

Menu Prices Are Up! 96% Said Menu Prices In Their Areas Are Up RYKO 1997 Summer Survey

Menu Prices Are Up! 83% Said Menu Prices In Their Areas Are Up RYKO 1998 Summer Survey

Monthly Revenue By Wash Type RYKO 1997 Summer Survey +29% +18% +12% +15% +11%

Monthly Revenue By Wash Type RYKO 1998 Summer Survey

Monthly Wash Counts By Wash Type 1997 RYKO Summer Survey +27% +4%+29% +3% +30%

Monthly Wash Counts By Wash Type 1998 RYKO Summer Survey -24%

Things Car Wash Operators Are Doing to Improve….. Better Signs and Menus Pay At The Pump Commissions Promotions New Equipment Options Improving the Appearance of the wash Increase the Price Brand Name Chemicals Adding Fast Food Fleet Sales Free With A Fill Going Conveyorized Better Maintenance Going Touch Free Tri-Foam Arches Charge For The Wash Going FoamBrite or Cloth Cashier Training RYKO 1997 Summer Survey

Things Car Wash Operators Are Doing to Improve….. Promotions Better Signs and Menus New Equipment Options Increase the Price commissions Pay At the Pump Charge For The Wash Cashier Training Fleet Sales Improving the Appearance of the Wash Free With A Fill Going Conveyorized Better Maintenance Going Touch Free Tri-Foam Arches Going FoamBrite or Cloth Adding Fast Food RYKO 1998 Summer Survey

Car Wash Operators Biggest Concerns Reliability Cost Of Operation Quality of Clean Damage Equipment Price Service Speed Customer Perception Competition Equipment Type Options Revenue Reclaim Warranty Appearance Response Time Equipment Life Installation Costs RYKO 1997 Summer Survey

Car Wash Operators Biggest Concerns Damage Reliability Cost of Operation Quality of Clean Equipment Price Service Speed Customer Perception Competition Equipment Type Options Revenue Reclaim Warranty Appearance Response Time Equipment Life Installation Costs RYKO 1998 Summer Survey

At What Level Of Gasoline Volume Do You Recommend…. T/F Separate Dry RYKO 1997 Summer Survey Gallons Per Month Wash Type

At What Level Of Gasoline Volume Do You Recommend…. T/F Separate Dry RYKO 1998 Summer Survey Gallons Per Month Wash Type

What Is the Average “Cents” Per Wash by Equipment Type? Cents Per Wash Equipment Type RYKO 1997 Summer Survey

What Is the Average “Cents” Per Wash by Equipment Type? Cents Per Wash Equipment Type RYKO 1998 Summer Survey

...Expect a 23% Increase When Adding Pay At The Pump Average Response was 23% Increase 47% Of Car Wash Sites have Pay At The Pump RYKO 1997 Summer Survey

...Expect a 25% Increase When Adding Pay At The Pump Average Response was 25% Increase 58% Of Car Wash Sites have Pay At The Pump RYKO 1998 Summer Survey

Do Long Lines Affect Revenue? RYKO 1997 Summer Survey

Do Long Lines Affect Revenue? RYKO 1998 Summer Survey

Charge For Wash Market? RYKO 1977 Summer Survey 1996 Response was 89% 90% Charge For The Wash

Charge For Wash Market? RYKO 1998 Summer Survey 1997 Response was 90% 87% Charge For The Wash

Are Operators Looking For Greater Speed? RYKO 1997 Summer Survey

Are Operators Looking For Greater Speed? RYKO 1998 Summer Survey

Average Car Wash Menu Prices 1997 RYKO Summer Survey

Average Car Wash Menu Prices 1998 RYKO Summer Survey

Are Industry Sales Increasing? 12% UP 1996 Response was up 16% RYKO 1997 Summer Survey

Are Industry Sales Increasing? 85% UP 1997 Response was up 12% RYKO 1998 Summer Survey

Are Equipment Prices Increasing? 1996 Response was 84% Yes RYKO 1997 Summer Survey

Are Equipment Prices Increasing? 1997 Response was 81% Yes RYKO 1998 Summer Survey

Is Competition Getting Stronger? 100% 1996 response was 100% RYKO 1997 Summer Survey

Is Competition Getting Stronger? 90% 1997 response was 100% RYKO 1998 Summer Survey

Thank You! RYKO 1998 Summer Sales Meeting Bob Burke & Wayne Smith