ETHICAL AND SOCIAL IMPACT OF INFORMATION SYSTEMS 5. ETHICAL AND SOCIAL IMPACT OF INFORMATION SYSTEMS 5.1

INFORMATION SYSTEM MANAGEMENT INFORMATION TECHNOLOGY ORGANIZATION BUSINESS CHALLENGE SOLUTIONS MANAGEMENT INFORMATION TECHNOLOGY ORGANIZATION MORAL RISKS OF NEW TECHNOLOGY INCLUDE INFO SYSTEMS ISSUES IN CORPORATE ETHICAL POLICIES 5.2

PRINCIPLES OF RIGHT AND WRONG ETHICS PRINCIPLES OF RIGHT AND WRONG USED BY INDIVIDUALS AS FREE MORAL AGENTS TO GUIDE BEHAVIOR * 5.3

MORAL DIMENSIONS OF THE INFORMATION AGE INFORMATION RIGHTS & OBLIGATIONS PROPERTY RIGHTS ACCOUNTABILITY & CONTROL SYSTEM QUALITY QUALITY OF LIFE * 5.4

ETHICAL, SOCIAL & POLITICAL ISSUES INFORMATION RIGHTS &OBLIGATIONS PROPERTY RIGHTS & OBLIGATIONS POLITICAL ISSUES SOCIAL ISSUES ETHICAL ISSUES INFORMATION & TECHNOLOGY INDIVIDUAL ACCOUNTABILITY & CONTROL SYSTEM QUALITY SOCIETY POLITY 5.5 QUALITY OF LIFE

TECHNOLOGY TRENDS & ETHICAL ISSUES COMPUTING POWER DOUBLES EVERY 18 MONTHS ADVANCES IN DATA STORAGE ADVANCES IN DATA MINING TECHNIQUES ADVANCES IN TELECOMMUNICATIONS INFRASTRUCTURE * 5.6

ETHICS IN AN INFORMATION SOCIETY RESPONSIBILITY: Accepting costs, duties, obligations for decisions ACCOUNTABILITY: Assessing responsibilities for decisions & actions LIABILITY: Must pay for legal damages DUE PROCESS: Insures laws are applied properly * 5.7

ETHICS IN AN INFORMATION SOCIETY ETHICAL ANALYSIS: IDENTIFY, DESCRIBE FACTS DEFINE CONFLICT, IDENTIFY VALUES IDENTIFY STAKEHOLDERS IDENTIFY OPTIONS IDENTIFY POTENTIAL CONSEQUENCES * 5.8

ETHICS IN AN INFORMATION SOCIETY ETHICAL PRINCIPLES: TREAT OTHERS AS YOU WANT TO BE TREATED IF ACTION NOT RIGHT FOR EVERYONE, NOT RIGHT FOR ANYONE IF ACTION NOT REPEATABLE, NOT RIGHT AT ANY TIME PUT VALUE ON OUTCOMES, UNDERSTAND CONSEQUENCES INCUR LEAST HARM OR COST NO FREE LUNCH * 5.9

ACM CODE OF PROFESSIONAL CONDUCT CONTRIBUTE TO SOCIETY & HUMAN WELL-BEING AVOID HARM TO OTHERS BE HONEST & TRUSTWORTHY HONOR PROPERTY RIGHTS; COPYRIGHTS; PATENTS GIVE CREDIT FOR INTELLECTUAL PROPERTY ACCESS ONLY AUTHORIZED RESOURCES RESPECT PRIVACY OF OTHERS * 5.10

INFORMATION RIGHTS PRIVACY: Right to be left alone FAIR INFORMATION PRACTICES (FIP): NO SECRET PERSONAL RECORDS INDIVIDUALS CAN ACCESS, AMEND INFORMATION ABOUT THEM USE INFO ONLY WITH PRIOR CONSENT MANAGERS ACCOUNTABLE FOR DAMAGE DONE BY SYSTEMS GOVERNMENTS CAN INTERVENE * 5.11

U.S.FEDERAL PRIVACY LAWS GENERAL FEDERAL PRIVACY LAWS: Freedom on Information Act, 1968 Privacy Act of 1974 Electronic Communications Privacy Act of 1986 Computer Matching and Privacy Protection Act of 1988 Computer Security Act of 1987 Federal Managers Financial Integrity Act of 1982 * 5.12

U.S.FEDERAL PRIVACY LAWS PRIVACY LAWS AFFECTING PRIVATE INSTITUTIONS: Fair Credit Reporting Act, 1970 Family Education Rights & Privacy Act of 1978 Right to Financial Privacy Act of 1978 Privacy Protection Act of 1980 Cable Communications Policy Act of 1984 Electronic Communications Privacy Act of 1986 Video Privacy Protection Act of 1988 * 5.13

INTELLECTUAL PROPERTY INTELLECTUAL PROPERTY: Intangible creations protected by law TRADE SECRET: Intellectual work or product belonging to business, not in public domain COPYRIGHT: Statutory grant protecting intellectual property from copying by others for 28 years * 5.14

INTELLECTUAL PROPERTY TRADE MARK: Legally registered mark, device, or name to distinguish one’s goods PATENT: Legal document granting owner exclusive monopoly on an invention for 17 years * 5.15

NEW INFORMATION TECHNOLOGY: ACCOUNTABILITY, LIABILITY & CONTROL ETHICAL ISSUES: Who is morally responsible for consequences of use? SOCIAL ISSUES: What should society expect and allow? POLITICAL ISSUES: To what extent should government intervene, protect? * 5.16

SYSTEM QUALITY: DATA QUALITY & SYSTEM ERRORS ETHICAL ISSUES: When is software or service ready for release? SOCIAL ISSUES: Can people trust quality of software, services, data? POLITICAL ISSUES: Should Congress or Industry develop standards for software, hardware, data quality? * 5.17

QUALITY OF LIFE CENTRALIZATION VS. DECENTRALIZATION RAPID CHANGE: Reduced response time to competition MAINTAINING BOUNDARIES: Family, work, leisure DEPENDENCE AND VULNERABILITY COMPUTER CRIME & ABUSE * 5.18

QUALITY OF LIFE EMPLOYMENT: Trickle-down technology; reengineering job loss EQUITY & ACCESS: Increasing racial & social class cleavages HEALTH RISKS: REPETITIVE STRESS INJURY (RDI) CARPAL TUNNEL SYNDROME (CTS) COMPUTER VISION SYNDROME (CVS) TECHNOSTRESS: Irritation, hostility, impatience, enervation, fear VDT RADIATION * 5.19

MANAGEMENT ACTIONS: A CORPORATE CODE OF ETHICS INFORMATION RIGHTS & OBLIGATIONS PROPERTY RIGHTS & OBLIGATIONS ACCOUNTABILITY & CONTROL SYSTEM QUALITY QUALITY OF LIFE * 5.20

LIABILITY ON THE INTERNET LIBEL COPYRIGHT INFRINGEMENT PORNOGRAPHY FRAUD JURISDICTION? SEEK LEGAL ADVICE BEFORE DEVELOPING WEB SITE... * 5.21

ETHICAL AND SOCIAL IMPACT OF INFORMATION SYSTEMS 5. ETHICAL AND SOCIAL IMPACT OF INFORMATION SYSTEMS 5.22