Policy Admin 1

New business in 9 th 2011 wkm CFS ratio, SMS Greeting Claim figure 2 nd BDO examination Plan for next month Company trip

New business in 9 th 2011 wkm Working month 3rd 20114th 20115th 20116th 20117th 20118th 20119th 2011 New cases received Issued ratio 95.1%96.1%96.0%96.3%95.8%95.1%94.9% New business in Agent Cases Agent Cases % 34.8%40.6%31.7%35.7%34.8%32.2%33.9% 3

CFS ratio within 14 days 96.5 % Target 2011 UW Index3rd 20114th 20115th 20116th 20117th 20118th 2011 HCM197.8%98.9%92.9%97.4%99.0%99.2% HCM2100.0%94.9%84.8%96.9%97.6%96.6% HCM378.6%88%91.2%91.7%96.6%94.4% HCM96.6%96.7%91.0%96.6%98.3%98.2% HAN1100.0%97.5%100.0% HAN294.0%98.6%100.0%99.3%100.0%99.4% HAN399.3%99.2%99.8%98.5%100.0%98.3% HAN4 88.0%98.6%94.2% HANOI97.6%98.9%99.8%97.2%99.9%98.3% DONG NAI99.3%92.0%94.8%97.2%93.0%90.9% DANANG100.0% CANTHO96.1%93.9%97.2%98.9%96.3%95.2% HAP1 96.6% HAP2 92.4% HAI PHONG100.0%91.1%98.7%93.0%95.9%95.3% CFS within 14 days97.8%96.3%97.7%96.9%97.7%96.2% 4

CFS chart 96.5 % Target

SMS: Greeting client birthday Supplier August Sending cases SuccessfulFailed CaseRatioCaseRatio Mobifone % Viettel % Vinaphone % EVN % Sfone % VNM % Wrong number % Total %352.2% 6

Claim figure Div Jan ~ Aug 2010 Jan ~ Aug 2011 Basic plan Medical Rider Accident rider Basic plan Medical rider Accident rider HCM HN DNG CTO DNA HP Total Unit: million dong 7

Underwriting received the examination from CS UW sent mail for CRD to confirm the list name’s candidates jointed in this examination UW waited for feedback for 7 days UW take the score UW sent the score for CRD again include the sheet answer of examination. UW wait for 7 days and report for BOD. 8

The process of the 2nd examination Branch Date of examinationReceived day Sent list name for CRD CRD feedback Total candidates Number's testing HCM22/08/201123/08/201129/08/2011not yet2910 ĐNG25/08/201129/08/2011 not yet2926 CTHO24/08/201107/09/20117/9/2011not yet6848 ĐNAi26/08/201130/08/20111/9/2011not yet85 HP25/08/201130/08/20111/9/2011not yet428 HNOI30/08/201103/09/20114/9/2011not yet

Branch Attendant ratio 未到考 PoorGoodExcellent ListAttendant <70 分 Person s P% PP %P%P% HCM291034%19770%330%00% ĐNai8563%300%5100%00% ĐNẵng292690%300%26100%00% HN %600%112100%00% HP42819%3400%8100%00% CT684871%2012%3165%1633% Total %8583%18589%168% The accurate number of participant and the score results. 10

What we have done… & what we will do… 1.Draw up SOP chart 2.Testing UL product (cont) 3.Develop annual statement plan 4. Premium collection with Vina Post Last month Next month 1.VIP Medical examination plan development 2.Testing UL product (cont) 3.Finished 2 nd BDO examination 4.Short UW training (Dr. Peng ) 11

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MAP 13

Integrated in Sea Links City complex, 10km from the provincial capital of Phan Thiet & just minutes away from the famous beach of Mui Ne & cultural sites Information about Sea Links 14

The distinctive architecture brings ocean breeze & sunlight into every room Superior Pool View Room 37 sqm 15

Relaxation & Recreation Enjoy basking under the sun in our day beds or take a dip in our four palatial sized pools 16

 Separate to 4 teams as Cathay day Each team preparation 3 songs at Gala dinner Play games at the swimming pool Announce the winner team at Gala dinner Game Activity 17

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