USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18,

PRESENTERS Jim Dijks Functional Consultant SaNS Expertise Centre Jim has a background in teaching and consultancy and works since 2012 for the SaNS Expertise Centre 2

SaNS EXPERTISE CENTRE Shared PeopleSoft Campus Solutions Maintenance and Development 3

WHAT IS SaNS? SaNS: ‘Collaboration for a New SIS’ 4 Universities in the Netherlands:  University of Amsterdam (Research Un.)  Hogeschool van Amsterdam (Un. Appl. R.)  University of Leiden (Research Un.)  University of Tilburg (Research Un.) students faculty users 1000 administrative users 4

EXPERTISE CENTER Joint effort of the 4 SaNS-Universities Responsible for  Hosting of the Infrastructure & Technical Maintenance  Application Maintenance  Application Development and Customization  Servicedesk, support, testing, set up 12 FTE employees  Support (3), development (2), technical (2) and functional (3) Hosting and technical maintenance outsourced to MCX 5

SaNS: SITUATION ON ORACLE PeopleSoft Campus Solutions 9  Bundle #37  Modules in use:  Campus Community  Student Records  Academic Advisement  (Recruitment and) Admission  (Student Finance)  Student Self Service Heavily customized application (NL Higher Ed): ‘CampusHO’ PeopleTools Infrastructure and Database:  Oracle 11g  35 CS-environments (5 per SaNS-institution, 10 for EC, 5 POC)  50 Physical servers, no VM 6

OVERVIEW 1.Current situation 2.Real-time Notifications 3.Batch Notifications 4.Pros and Cons 5.Bonus material 7

NOTIFICATION FRAMEWORK 8

NTF  Notifications:   SMS  Alert  Worklist  Push Notifications  Announcements  Real-time or batch  Integration Broker  No Integration with COMGEN

CURRENT SITUATION 10

COMUNICATION CUSTOMIZATION  Petition Requests  Enrollment Requests  Results 11

MY ACADEMICS 12

PETITION REQUEST 13

STUDENT EXCEPTIONS 14

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PETITION REQUEST ADMIN 16

PETITION COMMUNICATION 17

PROCESS PARAMETERS 18

PARAMETERS 19

NOTIFICATION FRAMEWORK 20

NOTIFICATIONS  Real Time  Petition Request (Student Self Service)  Enrollment Request (Student Self Service)  Batch  Petition Request (Admin)  Enrollment Request (Admin)  Grade Rosters (Not Approved) 21

NOTIFICATION FRAMEWORK 22 Event Generic Template Service Operation Service Notification Queue Notification Consumer

GENERIC TEMPLATES PEOPLETOOLS > WORKFLOW> NOTIFICATIONS> GENERIC TEMPLATES 23

24 NOTIFICATION SETUP SET UP SACR> SYSTEM ADMINISTRATION > UTILITIES > NOTIFICATIONS > NOTIFICATIONS SETUP

25 RECIPIENTS CONFIGURATION

26 MESSAGE TEXT

27 NOTIFICATION CONSUMER SETUP SET UP SACR> SYSTEM ADMINISTRATION > UTILITIES > NOTIFICATIONS > NOTIFICATIONS CONSUMER SETUP

28 APPLICATION CLASS Bericht bestaat? Ja Geen bericht Nee Statuswijziging

29 APPLICATION CLASS

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NOTIFICATION FRAMEWORK 31 Batch Notifications

NOTIFICATIONS  Real Time  Petition Request (Student Self Service)  Enrollment Request (Student Self Service)  Batch  Petition Request (Admin)  Enrollment Request (Admin)  Grade Rosters not Approved 32

BATCH NOTIFICATIONS 33

SCC_BAT_NTF_TGT 34

QUERY 35

EXPRESSIONS 36

FIELDS 37

FIELDS PROPERTIES 38

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CONCLUDING THOUGHTS ANY QUESTIONS? AFFILIATIONS40

PROS AND CONS 41 PROCON  Less Customization  Flexible Variables  Easy to Use  One Action  No BI Publisher  Stored Notification  No Communication Outcome  Multi-Language  Limited Number of Variables

BONUS MATERIAL 42

MAIL MERGE 43

TEXT CATALOG 44

QUERY 45

EXPRESSIONS 46

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PRESENTERS Jim Dijks Consultant SaNS Expertise Centre ALL ALLIANCE PRESENTATIONS WILL BE AVAILABLE FOR DOWNLOAD FROM THE CONFERENCE SITE AFFILIATIONS48

THANK YOU! AFFILIATIONS49