Business Communication, MGT309 University of North Carolina at Greensboro Writing that Works (2010). Oliu, Brusaw, & Alred
We need to…. Understand our customers Manage our personnel Recruit talent Have an adapting/open leadership style Communicate respect at all times
Clothes Appearance Ethnic Group Energy Behavior Language choices
◦ Ethnocentrism Individualism or Collectivism Associative or Abstractive thinking Particular or Universal Faith, facts or feelings Values Open or closed-minded Relationship support Personal biases
Geert Hofstede – Dutch Researcher in the fields of Organizational Studies (culture), and cultural economics and management. Pioneered the study of cultural dimensions. The man who put corporate culture on the map The man who put corporate culture on the map