Careers in the Hospitality Industry. Hotel Manager Responsibilities: Directs everything involved in the operation and financial result of the property;

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Presentation transcript:

Careers in the Hospitality Industry

Hotel Manager Responsibilities: Directs everything involved in the operation and financial result of the property; creates standards for personnel administration and performance, service to patrons, room rates, advertising, publicity and food selection. Vlademir Reyes GM, Manila Peninsula

Hotel clerk Responsibilities: Performs an assortment of services for hotel guests, such as guest check-in and check- out, assigning rooms and answering inquiries to hotel services.

Bellhop Responsibilities: Escorts incoming hotel guests to rooms; assists with luggage; offers information about available services and facilities of hotel and entertainment attractions; inspects guest's room to make sure things are satisfactory.

Meeting and convention planner Responsibilities: Plans meetings and special events of various sizes. Coordinates such logistics as budgets, speakers, entertainment, transportation, facilities, technology, equipment, logistical requirements, printing, food and beverage, and other related issues.

Concierge Responsibilities: Assists guests with everything from making restaurant reservations to acquiring tickets to special events to helping with travel arrangements and tours of interesting places to visit.

Maitre d’ Responsibilities: Also known as the head waiter, the maitre d’ assigns customers to tables; makes advance reservations; oversees all aspects of the dining room experience for patrons; makes sure all waiters are doing their jobs effectively.

Executive chef Responsibilities: Oversees all kitchen activity, such as menu creation and staff management; utilizes food surpluses and leftovers; tracks popularity of various dishes; estimates customer food consumption; tests cooked foods by tasting and smelling them; creates special dishes and recipes.

Reservation ticket agent Responsibilities: Answers phone or inquiries; offers suggestions and information about travel arrangements, such as schedules, rates and types of accommodation; quotes fares and room rates; makes and confirms transportation and hotel reservations.

Maids and housekeeping cleaner Responsibilities: Such light cleaning duties as making beds, replenishing linens, cleaning rooms and halls, vacuuming, emptying wastebaskets and restocking bathroom supplies.

Gaming dealer Responsibilities: Operates table games such as craps, blackjack and roulette; provides dice and dispenses cards to players; determines winners, calculates and pays winning bets, and collects losing bets.

Source: Top 10 Jobs in Hospitality Rachel Zupek, CareerBuilder.com Writer

The End