Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Chapter Three Human Services Today.

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Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Chapter Three Human Services Today

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Settings RuralIndustrialMilitarySchools

Community-based services Outreach Hospice care Corrections

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Rural Services More senior populations Disadvantaged minorities Lack of opportunities Patterns of relocation

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Challenges Recruiting and training GeographyCostConfidentialityIsolationCoordination

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Industrial Settings Hughes Act 1970 EAPs ADA 1990 New Freedom Initiative

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Military Services PTSDTBI Focus on wellness Technology

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Technology Communication Information management Service delivery Professional development

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Communication Teleconferencing Cell phones/pagers World wide web New blogs, facebook, twitter

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Information Management CoordinationOrganization Record of service provision Evaluations

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Client Services Software for clients E-therapy Online chat forums

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Professional Development CD-ROMs Software for skill development Pod casting Online educational programs

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Managed Care Terms Fee-for-service External review Care management Gate keeping

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Managed Care Principles External review of services Lowest level of care Outcomes Increased documentation

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. International Challenges Population International migration Urbanization

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. U.S. Challenges Immigration Multiracial recognition Diversity

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Trends AgingDiversityTerrorism New Roles & Skills Partisanship

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Diversity RacialEthnicReligious Sexual Orientation

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. Terrorism Consequences Short-termLong-term

Copyright © 2012 Brooks/Cole, a division of Cengage Learning, Inc. New Roles and Skills Clients vs. participants Advocacy Whole Person Economic downturns