Manning & Training Conference 4-5 November 2009 The 10th Asia-Pacific Manning & Training Conference 4-5 November 2009 Minerva R. Alfonso, Maritime Advisor INTERTANKO

International Association of Independent Tanker Owners Membership Over 250 shipping companies in membership representing ca. 80% of the independent oil tanker fleet and 85% of the chemical carrier fleet with strict membership criteria 300 + associate members in oil and chemical tanker related businesses Offices in London, Oslo, Washington, Singapore, Brussels, Manila

ORGANISATION 15 issue-driven Committees & 5 Regional Panels Associate Members Committee Safety, Technical & Environmental Committee (ISTEC) Bunker Sub-Committee IT Committee Annual General Meeting Chemical Tanker Committee (CTC) Offshore Tanker Committee Council Chemical Tanker Sub-Committee Americas Short Sea Tanker Group Executive Committee Human Element Committee Vetting Committee Management Committee Documentary Committee Worldscale Committee Environmental Committee Shipowner Issues Sub-Committee Q-Quest Sub-Committee ASIAN REGIONAL PANEL HELLENIC FORUM LATIN AMERICAN PANEL NORTH AMERICAN PANEL 15 issue-driven Committees & 5 Regional Panels Insurance & Legal Committee

INTERTANKO Services INTERTANKO is the voice of the tanker industry - representing and promoting the interests of responsible oil and chemical tanker owners worldwide provides its members with technical, operational, legal, documentary and other support services, information and advice

What is TOTS ? TOTS is a core competency-based training system for tanker officers Aims to raise the bar over and above the minimum acceptable standard Voluntary Ensure a tanker officer’s competency for shipboard operations on three different types of tankers, namely crude, product and chemical tankers

TOTS Industry Standard TOTS is approved as a Professional Standard by: The Nautical Institute. The Institute of Marine Engineering Science & Technology. TOTS - Seatrade Winners 2009 “Investment in People”

Why is TOTS needed? Oil Company Officer Matrix Systems Shortage of Experienced Officers Increasing Incidents Officer Training Requirements / Continuous Improvement (TMSA 2) Human Element Factors

Record of Oil Spills (1970 – 2005) Why is TOTS needed? Record of Oil Spills (1970 – 2005) Source: ITOPF. Number of spills above 700 tonnes. 8

Why is TOTS needed? Tanker Incident Trends (1978 – 2008) Lloyds Casualty Data Increasing incidents: 1/2001-1/2008.

Why is TOTS needed? The Inter-Industry Group consists of: INTERTANKO International Chamber of Shipping (ICS) Oil Companies’ International Marine Forum (OCIMF) European Chemical Industry Council (CEFIC) International Association of Classification Societies (IACS), The International Group of P&I Clubs (IG) International Parcel Tankers Association (IPTA). 10

Why is TOTS needed? IIG Conclusions The primary cause of these incidents could be attributed to the failure of the crew to follow procedures. 11

Why is TOTS needed? Human Element Issues Shortage of qualified seafarers “Poaching” Faster promotions = outstripping the development time needed to train seafarers the development of enhanced compliance cultures The IMO Secretary-General quoted statistics suggesting that some 80 per cent of accidents are attributable in some way to human error

Why is TOTS needed? Continuous Improvement TMSA 2 “To be effective, a management system needs to be much more than just procedures. The Company Leadership/Management should define the company’s values and aspirations and detail how the company intends to achieve the objectives of their stated policies. Management must also provide adequate resources to ensure that the vessels are properly managed, crewed, operated and maintained by well-trained, competent personnel”.

Human Element Human Element aspects addressed in TOTS via Crew Resource Management (CRM): Situational awareness Planning & Decision making Communications Teamwork Emotional climate Stress Managing Stress Commercial Organisational Pressures & Morale Fatigue Civil Aviation Authority Management Training Guidance for flight crew CRM Instructors and Examiners www.caa.co.uk

The TOTS Objectives Provide a coordinated response by INTERTANKO Provide comfort to Oil/Cos via a structured controlled process; Enhance competency based training; Provide verification of understanding;

The TOTS Objectives Ensure compliance with today’s rules & regulations. “Ease compliance” with Officer Matrix Requirements. Ensure that the team onboard will operate the tanker environmentally aware & safe.

Human Element in Shipping Committee TOTS Project Partners Vetting Committee Human Element in Shipping Committee TOTS Working Group AET Ship Management (Singapore) Ltd Interorient Marine Services Minerva Marine Inc. Broere Shipping BV Brostrom Tankers SAS MOL Tankship Management (Europe) Ltd Anglo Eastern Ship Management Ltd Teekay Shipping (Canada) Ltd

TOTS Project Partners Warsash Maritime Academy Simulator Training/Verification Malaysian Maritime Academy Engineering Skills/Modules MARLINS CBA Verification

TOTS contains Four Elements Overview of TOTS TOTS contains Four Elements TOTS: Training Record Books: Time in Rank Time in Company 2. TOTS: Computer Based Assessment (CBA) 3. TOTS: Company Verification (CBA) Time with Company 4. TOTS: Ship Specific Practical Simulator Verification/Training Tanker Type Specific Time in Rank TMSA Part 3, 6, Stage 4 TMSA Part 3, 3, Stage 4, TMSA Part 3, 3A, Stage 2 & 3: TMSA Part 3, 5, Stage 3: TMSA Part 3, 11, Stage 1

TOTS contains Four Elements Overview of TOTS TOTS contains Four Elements TOTS: Training Record Books: Time in Rank Time in Company 2. TOTS: Computer Based Assessment (CBA) 3. TOTS: Company Verification (CBA) Time with Company 4. TOTS: Ship Specific Practical Simulator Verification/Training Tanker Type Specific Time in Rank TMSA Part 3, 6, Stage 4 TMSA Part 3, 3, Stage 4, TMSA Part 3, 3A, Stage 2 & 3: TMSA Part 3, 5, Stage 3: TMSA Part 3, 11, Stage 1

3 x “Time in Rank” Training Record Books TOTS : Time in Rank 3 x “Time in Rank” Training Record Books 1A: Command Module (Master and Chief Officer) A.1 Ship Handling & Characteristics A.2 Pilotage A.3 Mooring Equipment & Operations A.4 Passage Planning/Navigation A.5 Navigating in Restricted Visibility A.6 Heavy Weather Navigation A.7 Emergencies, Drills & Fire Fighting Equipment A.8 Ship/Shore Interface A.9 Ship to Ship Transfer A.10 Helicopter Operations A.11 Pollution Prevention & Environmental Protection B.1 General Tanker Section B.2.1 Flammability Composition Diagram B.3 Fixed & Portable Gas Detections Systems B.4 Enclosed Spaces/Tank Atmosphere Evaluation B.5 Familiarisation prior Cargo Operations B.6 Cargo Information Personnel Safety – Health C. CHEMICAL TANKERS D. PRODUCT TANKERS E. CRUDE OIL TANKERS

1. TOTS : Time in Rank 1B: Senior Engineering Officers A.1 Engine Room Operations during manoeuvring A.2 Engine Room Operations during special circumstances A.3 Watchkeeping in the Engine Room A.4 Operation, monitoring and trouble shooting machinery A.5 Electrical, Electronic and Control Operations A.6 Maintenance and Repair A.7 Control of operations and Care of personnel onboard B.1 Management of the Engineering Department C. EMERGENCIES, DRILLS & FIRE FIGHTING EQUIPMENT C.1 Emergencies, Drills & Fire Fighting Equipment. D. POLLUTION & ENVIRONMENT PROTECTION D.1 Pollution & Environment Protection E. GENERAL TANKER SECTION E.1 General Tanker Section F. FLAMMABILITY COMPOSITION DIAGRAM F.1 The Flammability Diagram (Ref: ISGOTT 5th Edition) G. FIXED & PORTABLE GAS DETECTION SYSTEMS G.1 Fixed and Portable Gas Detection systems G.2 Enclosed Spaces/Tank Atmosphere Evaluation H. FAMILIARISATION PRIOR CARGO OPERATIONS H.1 Familiarisation prior cargo operations H.2 Cargo Information-Requirements-Precautions-Personnel Safety-Health Data

1. TOTS Voluntary: Time in Rank 1C: Junior Officer Tanker Module (Deck & Engine) A. GENERAL SHIPBOARD OPERATIONS (DECK) A.1 Ship Handling & Characteristics (Deck) A.2 Pilotage (Deck) A.3 Mooring Equipment & Operations (Deck) A.4 Emergencies, Drills & Fire Fighting Equipment A.5 Pollution Prevention & Environmental Protection B. NAVIGATION (DECK) B.1 Passage Planning/Navigation/Chart Correction B.2 Navigating in Restricted Visibility (Deck) B.3 Heavy Weather & Ice Navigation (Deck) C. GENERAL TANKER SECTION C.2.1 Flammability Composition Diagram C.3 Fixed & Portable Gas Detections Systems C.4 Enclosed Spaces/Tank Atmosphere Evaluation C.5 Familiarisation Prior Cargo Operations (Deck) C.6 Cargo Information-Precautions-Personnel Safety D. CHEMICAL TANKER SUPPLEMENT E. PRODUCT TANKER SUPPLEMENT F. CRUDE OIL TANKER SUPPLEMENT G. GENERAL SHIPBOARD OPERATIONS G.1 Engine room operations during Manoeuvring G.2 Watchkeeping in the Engine Room (Engine) G.3 Operation, monitoring troubleshooting Machinery G.4 Maintenance and Repair G.5 Control of Operations and Care of Persons H.1 Management of the Engineering Department I. POLLUTION & ENVIRONMENT PROTECTION

(TOTS Provides template, “BUT” Companies to make company specific) 1. TOTS: Time in Company 1D: Generic Record Book Module (TOTS Provides template, “BUT” Companies to make company specific) 1D “Template” Training Book includes guidance on: Company operating systems ISM Procedures. Company Security Requirements Occupational Health & Safety

TOTS contains Four Elements Overview of TOTS TOTS contains Four Elements TOTS: Training Record Books: Time in Rank Time in Company 2. TOTS: Computer Based Assessment (CBA) 3. TOTS: Company Verification (CBA) Time with Company 4. TOTS: Ship Specific Practical Simulator Verification/Training Tanker Type Specific Time in Rank TMSA Part 3, 6, Stage 4 TMSA Part 3, 3, Stage 4, TMSA Part 3, 3A, Stage 2 & 3: TMSA Part 3, 5, Stage 3: TMSA Part 3, 11, Stage 1

TOTS Time in Rank Certification Follows The Candidate 2. TOTS: CBA - Time in Rank CBA (CD-ROM) to verify candidates understanding of “Time in Rank” tasks CBA = c.2000 Questions: Total Dataset 18-20 CBA assessments each Record book TOTS Time in Rank Certification Follows The Candidate 1x CBA CD-ROM (2A) with each Record book: section assessment 1 x CBA CD-ROM (2B) held by Company, taken under exam conditions

TOTS contains Four Elements Overview of TOTS TOTS contains Four Elements TOTS: Training Record Books: Time in Rank Time in Company 2. TOTS: Computer Based Assessment (CBA) 3. TOTS: Company Verification (CBA) Time with Company 4. TOTS: Ship Specific Practical Simulator Verification/Training Tanker Type Specific Time in Rank TMSA Part 3, 6, Stage 4 TMSA Part 3, 3, Stage 4, TMSA Part 3, 3A, Stage 2 & 3: TMSA Part 3, 5, Stage 3: TMSA Part 3, 11, Stage 1

3. TOTS: CBA - Time with Company CBA based company verification process to verify candidates understanding of “Time with Company” Tailor made Company Specific Officer Changes Company- Must Re-Train for Time in Company

TOTS contains Four Elements Overview of TOTS TOTS contains Four Elements TOTS: Training Record Books: Time in Rank Time in Company 2. TOTS: Computer Based Assessment (CBA) 3. TOTS: Company Verification (CBA) Time with Company 4. TOTS: Ship Specific Practical Simulator Verification/Training Tanker Type Specific Time in Rank TMSA Part 3, 6, Stage 4 TMSA Part 3, 3, Stage 4, TMSA Part 3, 3A, Stage 2 & 3: TMSA Part 3, 5, Stage 3: TMSA Part 3, 11, Stage 1

4. Ship Specific Practical Simulator Verification/Training Simulator courses designed to meet TOTS standard. Can be run by any externally accredited Maritime Training Centre Trains & Verifies tanker type knowledge in three areas Crude Oil Module Product Module Chemical Module

4. Ship Specific Practical Simulator Verification/Training 6 x TOTS Specific Model simulator courses 4C Product Tanker Simulator Training Model Course 4D Product Tanker Simulator Verification Model Course 4E Crude Oil Tanker Simulator Training Model Course 4F Crude Oil Tanker Simulator Verification Model Course 4A Chemical Simulator Training Model Course 4B Chemical Simulator Verification Model Course

CBA Training of General TOTS Pictogram INTERTANKO – Tanker Officer Training Standards (TOTS) STCW 1-4 = TOTS 1 2 3 4 Entry Level Core Competency Statutory Training STCW Reg V/1 1.2 Statutory Training STCW Reg V/1 2.2 TOTS: Company Based Rank/Ship Specific Time in Rank (Tanker) Time in Rank (General) Time in Company TMSA Part 3, 3, Stage 4 TMSA Part 3, 3A, Stage 2 & 3 TMSA Part 3, 5, Stage 3 TMSA Part 3, 11, Stage 1 Computer Based Assessment Time in Rank General Company Verification of Time with Company Simulator Training & Verification (Cargo) Time in Rank, Tanker Type Specific Modules 4A, B, C, D, E, & F TMSA Part 3, 6, Stage 4 Statutory Requirement (Voluntary TOTS) Company Training Record Book (Voluntary TOTS) CBA Time in Rank Company Verification (Voluntary TOTS) Shore Based Simulator Verification & Training IMO Tanker Endorsement Petroleum Familiarisation Model Course 1.01 Chemical (Module 1A) Command Tanker Module Master & Chief Officer (Module 1B) Senior Engineering Officers (Module 1C) Junior Deck/Engineering Officers (Module 1D) All Officers CBA Training of General Elements & General Tanker Sections Shore Based Company Assessment of Module 4B Chemical Simulator Verification Module 4D Product Simulator Verification Module 4F Crude Simulator Verification (Not: Applicable to Engineer Officers) Module 4A Chemical Simulator Training Module 4C Product Simulator Training Module 4E Crude Simulator Training

In the Seagull “Training Administrator” “E-TOTS” Licensing In response to many of Seagulls customers and INTERTANKO members requesting an alternative to paper versions of TOTS: Seagull and INTERTANKO have negotiated a non exclusive agreement to TOTS in E-Format In the Seagull “Training Administrator” E-TOTS provides a simple tool to administer and monitor Officer progress remotely and allow more companies to adopt the initiative with minimal extra workload. E-TOTS Launched April 2009

TOTS Implementation “IF” the owners wishes IACS members can undertake TOTS audits: Tanker Companies Against the TOTS standard, to verify that a tanker owners or managers own company "tanker officer competence training system" either: complies fully with the various elements of the TOTS standard elements; or to undertake a gap analysis of that companies "tanker officer competency training system" against the various elements the TOTS standard elements; Training Centres 2. To undertake external audits, with a view to verifying that any Maritime Training Centres, Academies or Universities who furnish TOTS simulator courses meet the TOTS simulator model course standards for TOTS. (The permission granted by INTERTANKO is "not" exclusive and these permissions are a minimum, to allow third parties to undertake this work if they wish).

TOTS Acceptability Q: How many have implemented TOTS? A: “Our current estimate is that 40% of our members have either implemented TOTS or equivalent OR are in the process of implementing TOTS or an equivalent” Q: Will the oil companies accept TOTS? A "If robustly implemented and on a case by case basis we are aware that some of our members have had positive results"

Poseidon Challenge: striving towards zero fatalities, zero pollution, zero detentions