Train the Trainer Update February 27, 2015

Agenda TTT Complete Panorama Updates – Interfaces – Releases and Release Notes RHAs Rollout and Training Update Change Readiness Survey Reminder Training Materials Updates New inventory functionality

Interfaces Client Registry  Panorama – New clients added daily – Updates/deletes/changes applied manually Panorama  MIMS – New immunizations added weekly – Updates/deletes/changes applied manually Physician Billing  MIMS New immunizations added monthly *Some issues are arising that are being managed by the project team. We will identify these issues and solutions. We may develop a separate training webex to disseminate

Panorama Releases A release is a bundle of changes that are made to the software or configuration of the system. Releases may contain new functionality; new values in dropdown boxes; new reports; or changes to access roles. The content is determined by the project team. Releases are scheduled to minimize disruption to users. Emergency releases

Panorama Release Notes Release notes are a brief description of what has changed in the software. Release notes are sent to all Panorama users to inform them of the changes. Release notes will be posted on the Panorama Manitoba website. Panorama users are responsible to review the release notes and to be aware of the changes. Release notes are sent by the Help Desk with the notification that an update/service release or patch has been added to Panorama.

ROLLOUT AND TRAINING UPDATE

Interlake Eastern 1 day training for early adoption site (Stonewall) Feb. 11. Single immunization and client management Inventory added to Stonewall – Feb. 13 Stonewall go-live Feb. 17 Desk side coaching for inventory training

Desk-side coaching Melody Hawyrluk April Gage Angela Grandmont

Theresa Klus

Southern Health Go-live 2 sets of 3 day training sessions held for users, Feb. Feb and Feb Inventory added on Feb. 13 Go live in 3 sites starting Feb. 17 th

Jill Klippenstein

Prairie Mountain Health 4 day training session held Feb Will have 4 -5 go-lives next week Inventory is being entered by CD Coordinators

Kate Longstaff Melanie Sanderson

Nicole Viger Rosanna Klassen Melanie McLaughlin Jacquie Phillip-Loucks Karen Stinson Stacie Gardiner- Graham Tonya VanMackelberg Natalie Beaudet Maureen Chandler

WRHA Clerks from all Community Areas to receive training March 5-10 – Supported by Helena and Cindy Parks (clerk from River East Pilot location) 11 Community Areas will to go live in early March with clerks doing all entries – River East already live – All Winnipeg sites will be live Aggressive rollout schedule begins in mid march to bring on all nurses

Rollout Progress by users # of UsersUsers Activated% Complete MB Health44100% MDA10 100% WRHA307106% SHSS762319% PMH % IERHA561833% NRHA26714% First Nations*12543% Overall % *First Phase sites that meet connectivity requirements

Rollout progress by sites # of LocationsSites Deployed% Complete WRHA1417% SHSS20630% PMH24313% IERHA2214% NRHA8113% First Nations*2115% Total % *First Phase sites that meet connectivity requirements

Change Readiness Survey Participation Today is the last day for users to complete their surveys.

Training Materials Updates DateDocumentSummary February 11, 2015 Scenario 11  Removed reference to refreshing the forecaster to run 2 working days before clinic  Corrected Activity 4 on page 2 to read clients (not 41-49)  Made a notation at the bottom of page 3 re: the need to ensure lot numbers are attached to the mass imms in order to record immunizations. February 11, 2015 QRC 0.3 Setting Up User Defaults – Anatomical Admin Site Added the following to the Points to remember:  The anatomical site default does not work when using the mass immunization functionality. February 11, 2015 QRC 1.6 Recording Client Warnings Added the following to the Points to remember:  Once a client warning has been created, a note must also be authored to reflect the client warning.  Check out the “Managing Client Warnings Imported from MIMS” Tip Sheet to determine if the client warning should remain on the client record or whether it should be deleted. February 11, 2015 QRC 1.9 Creating a Note Added the following to the Points to remember:  The nurse’s name and designation must be documented after the note. (This also applies to any other sections in the client record where free text nursing documentation occurs.)

Training Materials Updates DateDocumentSummary February 11, 2015 QRC 1.10 Updating a Note Added the following to the Points to remember:  The nurse’s name and designation must be documented after the note. (This also applies to any other sections in the client record where free text nursing documentation occurs.) February 11, 2015 QRC 3.13 Recording Non Provider Immunizations from a Worksheet Added “YES” to the consent decision tree arrow February 11, 2015 QRC 2.2  Added the Consent Decision Tree  Referenced organizational documentation standards in the points to remember. February 11, 2015 QRC 2.3  Added the Consent Decision Tree  Referenced organizational documentation standards in the points to remember. February 25, 2015 Tip Sheet IE9 Settings  Added new step Crtl+F10 to show menu bar

New Inventory Functionality Coming New functionality – Physical inventory – Returns – Adverse storage conditions Plan is to train the pilot sites first and then rollout to all other sites

Roundtable Southern: – We are having trouble setting the user defaults (follow up with Maureen or Dawn) – Issue with compatibility settings, its been helpful to have IT support – After training, someone is being assigned to touch base with the user and reassure them or provide support

Roundtable Prairie Mountain Health – Trainers have been meeting this week and planning in addition to providing training – Was good to see our trainers in action – Prep for inventory went well Interlake Eastern – Will be loading inventory for 2 single nurse offices where the nurses are trainers and they will go live – Some side by side training in 2 weeks – March 19 and 23 for Mass imms training. – First school on March 26

Roundtable Thompson – 4 pilot nurse users – All staff have used the videos – Doing side by side coaching and them putting them live after. WRHA – Starting training next week with clerks – Did a practice training session in January for Senior Admin staff.

Next Meeting ?March 20