Turnkey Solutions About MESA Performance Excellence LEAN.

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Presentation transcript:

Turnkey Solutions

About MESA

Performance Excellence LEAN

From “OK” to “World Class”

Differentiation: What Makes Companies Stand Out? Everyday Low Prices Customer Service & Personal Attention Innovative, Cool Products

Keys to Strategic Planning Know who you are Know where you are and where you need to be Know what your customers want and will pay for Develop a Value Package you can deliver Have a pretty good idea of the future Expect the unexpected

Strategy Development Definition of Key Initiatives Development of Operating Group Plans Individual Plans Alignment Achievable Targets

What We Do? Exceptional Customer Service Remarkable Relationships Performance Excellence Great Place to Work Opportunistic Growth

Format and Presentation Matters

Communication Tools Intranet Posters Wallet Cards New Employee Orientation Meetings Regular Written Messages

Execution: The Hard Part

Measurement and Adjustment

The Take-Away Know your Objectives Create a Tactical Plan Use a Systematic Approach to Deploy the Plan Communicate and Integrate Don’t forget to review and measure And finally, Change and Adapt accordingly