Working with HIT Systems Unit 8b: HIT system planning, acquisition, installation, and training: Practices to Support & Pitfalls to Avoid This material.

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Working with HIT Systems Unit 8b: HIT system planning, acquisition, installation, and training: Practices to Support & Pitfalls to Avoid This material was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU24OC

Training Timing is important Incorporate a “practice” version of the system Design to meet the needs of different roles within the organization Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring Image Source: MS Clipart

More Training People prefer to learn in different ways –Just in time (by function), or full immersion –Classroom-based or online –Instructor led or self-paced –Group-based or one-on-one Accommodate differing schedules Determine the best people to deliver the training Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring Image Source: MS Clipart

Even More Training! Keys to success –Convenient locations –Focused curriculum –Flexible, knowledgeable trainers Training starts early, continues through operational stage Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring Image Source: MS Clipart

Key Success Factors Readiness of the organization; prepared to: –Understand what the system can do –Investigate and choose a system –Implement system –Training –Monitor the system Availability of a champion Perceived usefulness of the system Organizational teamwork –For small practice settings, change occurs from within the staff rather than from the top –People skills are as important as the technology Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring

HIT System Planning, Acquisition, Installation, and Training: Tools for Skilled Nursing Facilities & LTC Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring TOOLKIT: Image Source: MS Clipart

HIT System Planning, Acquisition, Installation, and Training: Tools for Small Provider Practices Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring DOQ-IT (“Dock-it”) Operational%20Redesign%20Workbook.pdf Health Information Technology Toolkit for Physician Offices: TOOLKITS:

HIT System Planning, Acquisition, Installation, and Training: Tools for Community Health Clinics & Safety Nets Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring TOOLKIT Images: MS Clipart

Summary Component 7/Unit 89 Health IT Workforce Curriculum Version 2.0/Spring 2011 Core concepts of HIT systems planning, acquisition, installation and training Apply core concepts to specific health care settings Implementation challenges Image: cdc.gov

References: 1.Calman N, Kitson K, Hauser D. Using Information Technology to Improve Health Quality and Safety in Community Health Centers. Pro Community Health Partnership Dec 4. Available from: 2. Lorenzi N, Kouroubali A, Detmer D, Bloomrosen M. How to successfully select and implement electronic health records (EHR) in small ambulatory practice settings. BMC Medical Informatics and Decision Making. 2009;9:15. Available from: DOQ-IT (“Dock-it”): 0Redesign%20Workbook.pdf 0Redesign%20Workbook.pdf 4.Health Information Technology Toolkit for Physician Offices: Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring