MAX’S RESTAURANT Team 2 Dina Alshawwa Diana Gonzalez Michael Pohyar Jamie Stotler
Statement of Values OUR EMPLOYEES ARE CRITICAL TO OUR SUCCESS We value their proficiency, expertise, knowledge and vision. We know that, driven by the imagination and enthusiasm of our employees, our company’s potential is unlimited. We are committed to treating all employees with the utmost respect, trust, and compassion. We foster leadership through competence, creativity and teamwork. Through empowerment, we treat all of our employees as partners to the company. We protect and encourage the freedom of thought and expression. In addition, we are committed to sustain a healthy work environment all the times. OUR CUSTOMERS ARE CRITICAL TO OUR SUCCESS We are customer-focused and responsive, sensitive to cultural realities and driven to exceed our customers’ expectations. We treat all of our customers with the utmost respect and care that they deserve. Customer satisfaction is our number priority, therefore we only deliver the best quality service. OUR PRODUCTS AND SERVICES ARE CRITICAL TO OUR SUCCESS Quality is defined and emphasized of all facets of who we are and how we conduct ourselves. It is an essential component in each product and service, every time, all of the time. We will adhere to the Department of Health’s food and safety guidelines at all times. OUR COMMITMENT TO STAKEHOLDERS, THE COMMUNITY, AND THE ENVIRONMENT Our shareholders/stakeholders commitment to our growth shall be rewarded in our efforts towards achieving the highest returns possible. In representing our collective interests, we, both as a team and individually, are accountable for upholding the highest standards ethical standards, including honesty, fairness, and integrity in all aspects of our work and relationships. We act transparently and fulfill our commitments as responsible citizens and team members. Our community is both who we are and who we serve. We are dedicated towards serving our community by being active volunteers, and supporting local charitable organizations and educational programs. We remain devoted to upholding our social responsibility. Our environment is critical to our future as a people. We pledge to minimize our impact to our precious environment and support sustainable energy, agriculture, pollution reduction, and other Green practices, whenever possible.
Our Values The values that we will incorporate into our statement as to ensure our success, include: Respect (for diversity, for one another, for our customers, for our community, for our environment); Quality (in service, in products, in our collective efforts); Integrity (transparency, honesty, truthfulness, and trust for each other as well as our relationships with customers, shareholders/stakeholders, contractors/suppliers, and community); Compassion (for one another and our community in times of desperation); Social Responsibility (acting in a moral and ethical manner relative to each other and our relationships with others); Sustainability (acting in a manner that aids in preserving our environment and minimizing our environmental impact.
Our Community We will manage aspects of our community involvement and relations by encouraging our employees to volunteer, by dedicating a portion of our proceeds (quarterly) and products (foods and services) for charitable donations to local community organizations, services, and educational programs. Community organizations chosen to influence our operations and success will be relative to varying factors such as membership size, financial strength, access to resources (human, technological, etc.), their proximity to Max’s, and their demographic composite relative to the demographical composition of our target market. Max’s Restaurant volunteer efforts include, but are not limited to: Organizing food banks, volunteering to assist in community cleanup's, toy drives, and fundraisers for local schools. Providing meals for needy seniors, veterans, young mothers, and homeless shelters. Organizing annual cookouts for local firefighters, EMT, and police officers. Donating old uniforms and clothes to various churches and shelters. Conducting eating contests, where admission funds are donated to children's hospitals, cancer research, and AIDS awareness organizations. Participating in initiatives to help end childhood obesity by educating the community on better ways to feed their children. Max's will incorporate a healthy menu for children to support this plan. In order to involve our target market (colleges and universities), we will help other organizations promote awareness for healthier lifestyles to college students as well. (i.e. an "anti-Freshman 15" campaign) Participating in Walk-a-thons and charity bike rides. Sponsoring a “rebuild-our-community” event, where we will work with local contractors and employee volunteers to help revive community churches, schools, or help families in need of repairs to their homes. Sponsoring blood drive and offering incentives to employees for donating. Participating in “Earth Day” events to show its commitment to save the environment, such as “Plant-A-Tree” or “Keep Your Beach Clean”. Managing signup sheets in the restaurant for volunteer opportunities and offering bonuses for employees who perform volunteer work. Running internship programs to strengthen the entrepreneurship’s spirit among the youth which can have a great effect on the future of the country.