0  Ex Libris Ltd., 2014- Internal and Confidential Ex Libris Overview Dvir Hoffman VP, Product Management & Marketing.

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Presentation transcript:

0  Ex Libris Ltd., Internal and Confidential Ex Libris Overview Dvir Hoffman VP, Product Management & Marketing

1  Ex Libris Ltd., Internal and Confidential Ex Libris in Figures  110 new customers  5,500+ institutions  560 employees (up from 530)  Primo institutions  Alma – 370 institutions  2043 institutions using our cloud (at least one product)  ProQuest agreement  Salesforce CRM, Cloud Status Portal, Developers Network  Ex Libris Ltd., Internal and Confidential 1

2 Global Increase in Resources Chicago Boston Mexico Brazil Chile Israel China Korea Japan Taiwan Australia Vietnam Singapore Thailand Colombia UK Italy France Germany Denmark Spain Poland Czech Republic HungaryUkraine 130 employees 80 employees 40 employees 310 employees

3  Ex Libris Ltd., Internal and Confidential Working with the Entire Community Supporting open access Members of the PREMIS Committee Taking an active role in NISO initiatives: Open Discovery Initiative (ODI) Open Access Metadata and Indicators (OAMI) Knowledge Base And Related Tools (KBART) Demand Driven Acquisition of Monographs Working Group Roster (DDA) NCIP Standing Committee Standard Interchange Protocol (SIP) Participating in research projects: PrestoPRIME SCAPE

4  Ex Libris Ltd., Internal and Confidential Channels of collaboration with our customers Voting process for enhancements Product working groups IGeLU & ELUNA mailing lists Primo ranking advisory group Alma community zone advisory group Rosetta advisory group Special interest working group on Interoperability Special interest working group on Linked Open Data

5  Ex Libris Ltd., Internal and Confidential Alma Overview

6  Ex Libris Ltd., Internal and Confidential Alma Main Milestones in Recent Year  370 institutions worldwide (176 signed in 2013)  130 live institutions (10,000+ active staff users)  First live consortia (Orbis Cascade Alliance)  12 monthly updates (500+ enhancements)  40% of institutions switching from non-ExL ILS  BIBSYS (104 institutions) – all of Norway  Ex Libris Ltd., Internal and Confidential

7 Where is Alma Today?

8  Ex Libris Ltd., Internal and Confidential Expected Growth in Live Alma Institutions

9  Ex Libris Ltd., Internal and Confidential Alma Transforms Libraries of all Sizes 132 institutions

10  Ex Libris Ltd., Internal and Confidential Alma Transforms Consortia of all Sizes 19 institutions 7 institutions 37 institutions 26 institutions 104 institutions 24 institutions 32 institutions 132 institutions

11  Ex Libris Ltd., Internal and Confidential Alma value Proposition

12  Ex Libris Ltd., Internal and Confidential Discovery & Access Purchasing Building Collections Personalized Experience Demand & Usage-Driven Research Involvement Joint Collection Building Providing Additional Value Resource Sharing Discovery & Access Present Services Next Gen ServicesConstituents Users Suppliers Parent Institution Partners Scholarly Community Road to Next Generation Library Services

13  Ex Libris Ltd., Internal and Confidential the frameworks CONSOLIDATE OPTIMIZE through collaboration EXTEND the range of services The Strategy – Unified Resource Management

14  Ex Libris Ltd., Internal and Confidential the frameworks CONSOLIDATE OPTIMIZE through collaboration EXTEND the range of services The Strategy – Unified Resource Management

15  Ex Libris Ltd., Internal and Confidential Silo 1 Silo 2 Silo 3 DuplicateData Duplicate Workflows The Current Resource Silos Challenges

16  Ex Libris Ltd., Internal and Confidential Efficiency: Unified Resource ManagementUnifiedData Unified Workflows Unified Management

17  Ex Libris Ltd., Internal and Confidential  User-driven collection development  Cross-resource type selection  Combined acquisition and activation  Digitization on demand  Usage-driven evaluation & renewal  Overlap analysis – D, E, & P  Unified fulfillment – D, E, & P  Unified Resolving Services Selection Physical Mgmt Electronic Mgmt Metadata Mgmt Link Resolution Fulfillment Digital Asset Mgmt Consolidated Workflows - Examples

18  Ex Libris Ltd., Internal and Confidential the frameworks CONSOLIDATE OPTIMIZE through collaboration EXTEND the range of services The Strategy – Unified Resource Management

19  Ex Libris Ltd., Internal and Confidential Access from anywhere On-demand fulfillment Network-level architecture Cloud based service Open interfaces & open data Library process management Shared data and collection Shared resources Enriched content Intelligence & Analytics Optimized Services & Workflows Optimized Library Resources & Data Optimized Infrastructure Optimized User Experience Optimization Library optimization: Networked library system Automation Library automation: Integrated library system Unlocking the Value of the Library

20  Ex Libris Ltd., Internal and Confidential the frameworks CONSOLIDATE OPTIMIZE through collaboration EXTEND the range of services The Strategy – Unified Resource Management

21  Ex Libris Ltd., Internal and Confidential Discovery & Delivery Material Vendors Alma Developers Platform Cloud Integration Templates Web Services Adapters & Interfaces Publishing Services Export & Import Services Apps & Extensions Apps & Extensions Alma Developers Network Alma Developers Network Financial Systems Custom Apps The Alma Developers Platform

22  Ex Libris Ltd., Internal and Confidential Alma Developers Publishing Data Extract & Import APIs

23  Ex Libris Ltd., Internal and Confidential New Ex Libris Developer Network

24  Ex Libris Ltd., Internal and Confidential API’s In Action by Our Customers Sentry Security Gate check Custom Portal/discovery Patron card via portal Real time synchronization with SIS Course Reading List for Mobile Cash payment integration Reading Lists integration

25  Ex Libris Ltd., Internal and Confidential Alma Cloud

26  Ex Libris Ltd., Internal and Confidential Ex Libris Worldwide Data Centers Chicago Amsterdam Singapore

27  Ex Libris Ltd., Internal and Confidential Running on Industry leading Cloud Datacenter  Ex Libris Ltd., Internal and Confidential

28  Ex Libris Ltd., Internal and Confidential Unified by Design

29  Ex Libris Ltd., Internal and Confidential Infrastructure Cloud Infrastructure Open Platform Security Workflow Engine Acquisitions Cataloging Fulfillment Resource Management DATA SERVICES Alma Community zone Business Intelligence and Analytics Primo Delivery Discovery Unified Architecture

30  Ex Libris Ltd., Internal and Confidential ERM Managing e-Resources Without Alma

31  Ex Libris Ltd., Internal and Confidential Total # of Separate Handoffs Required to Manage e-Resources Real Case BC Real Case BC Managing e-Resources with Alma

32  Ex Libris Ltd., Internal and Confidential Single search across all resource types Resource types managed together Single Search  Ex Libris Ltd., Internal and Confidential

33  Ex Libris Ltd., Internal and Confidential Infrastructure Cloud Infrastructure Open Platform Security Workflow Engine Acquisitions Fulfillment Resource Management DATA SERVICES Alma Community zone Business Intelligence and Analytics Primo Delivery Discovery Cataloging  Ex Libris Ltd., Internal and Confidential

34  Ex Libris Ltd., Internal and Confidential Metadata Management  Ex Libris Ltd., Internal and Confidential

35  Ex Libris Ltd., Internal and Confidential Metadata Management  Ex Libris Ltd., Internal and Confidential

36  Ex Libris Ltd., Internal and Confidential FHSU regularly imports MARC records as part of their cataloging workflow Used Alma one-time setup for the import of the MARC with appropriate rules for validation, duplicate detection, normalization, etc. 75% of the work required with their traditional ILS eliminated due to the automation built into Alma. Real Case 75% Reduction in Records Import Work Real Use Case - Metadata Management

37  Ex Libris Ltd., Internal and Confidential Infrastructure Cloud Infrastructure Open Platform Security Workflow Engine Acquisitions Fulfillment Resource Management DATA SERVICES Alma Community zone Primo Delivery Discovery Cataloging Analytics  Ex Libris Ltd., Internal and Confidential

38  Ex Libris Ltd., Internal and Confidential Near real-time Role-based Operational and analytics Customizable and intuitive ARL reports Sophisticated analysis, informed decision making Analytics data as part of daily work Suite of industry-relevant report templates Diverse customization options Alma Analytics

39  Ex Libris Ltd., Internal and Confidential Staff Tasks Notifications Usage Statistics Library Calendar Alma Analytics  Ex Libris Ltd., Internal and Confidential

40  Ex Libris Ltd., Internal and Confidential Embedded Usage Analytics  Ex Libris Ltd., Internal and Confidential

41  Ex Libris Ltd., Internal and Confidential Analytics Vision Predictive Analytics Prescriptive Analytics Hindsight Insight Foresight Value Difficulty WHAT happened? Primarily batch and some ad hoc reports WHY Did it happen? Increase in ad hoc reporting and Information on demand HOW should we take action? Dashboard for managers and analysts WHAT WILL Happen? Data-driven planning and forecasting HOW CAN we make it happen? Ability to model, manage, and adapt Descriptive Analytics Managed Reporting Ad Hoc Reporting Analytics Dashboards Scorecards & Benchmarking

42  Ex Libris Ltd., Internal and Confidential Real Use Case Two days after moving into production, Fort Hays ran the Analysis report within Alma Analytics Discovered they were double ordering a journal titles Immediately saved 3,000 USD/Year They expect the saving to increase significantly to tens of thousands of dollars. Real Case 3,000 USD Saving in Two Days

43  Ex Libris Ltd., Internal and Confidential Infrastructure Cloud Infrastructure Open Platform Security Workflow Engine Acquisitions Fulfillment Resource Management DATA SERVICES Alma Primo Delivery Discovery Cataloging Business Intelligence and Analytics Community Zone  Ex Libris Ltd., Internal and Confidential

44  Ex Libris Ltd., Internal and Confidential Community Zone Global Authorities Community Catalog Central KnowledgeBase Inventory Local Catalog Academic Search Premier Hamlet The Trial The Alma Community ZoneThe Alma Institution Zone

45  Ex Libris Ltd., Internal and Confidential Primo Delivery Discovery Infrastructure Cloud Infrastructure Open Platform Security Workflow Engine Fulfillment Resource Management DATA SERVICES Alma Community zone Cataloging Business Intelligence and Analytics Acquisitions  Ex Libris Ltd., Internal and Confidential

46  Ex Libris Ltd., Internal and Confidential Unified processes Review and approval steps Various sources Streamlined mixed resource purchasing models Integrated claims management Budget visibility enabling smart decision making Unified processes for all material types Acquisitions

47  Ex Libris Ltd., Internal and Confidential Automated Acquisitions Process Track POs and Budget Track POs and Budget Vendor C Vendor B Rules validations And Auto PO Generation Rules validations And Auto PO Generation Auto EOD Import and Processing Wizard Based Vendor EOD Profile Creation Vendor A

48  Ex Libris Ltd., Internal and Confidential Patron Driven Acquisitions Alma Does the rest Alma Does the rest Vendor Publishing Publish to Primo Load Candidate records

49  Ex Libris Ltd., Internal and Confidential Advanced Acquisitions Models Ex Libris collaborates with SWETS and YBP to streamline library operations and deliver efficient acquisitions and resource management workflows

50  Ex Libris Ltd., Internal and Confidential Real Use Case Boston University is saving 5+ hours per week, over 260 Hours/Year ! in staff time spent loading and activating e-book records from their vendor for a patron-driven acquisitions program. With Alma, an import profile for the load is set up once, specifying where to retrieve the records, the frequency of load, etc. From then on, the load runs automatically based on the library specified schedule with no staff intervention required Real Case 260+ working hours/Year Saving on PDA Work

51  Ex Libris Ltd., Internal and Confidential Alma Collaborative Networks

52  Ex Libris Ltd., Internal and Confidential The Challenge Maximize cooperation, integration and sharing between institutions in a network Standardize and streamline the connection points to make them seamless and reliable Maintain local privacy and ownership of data Support each institution’s particular workflows and standards

53  Ex Libris Ltd., Internal and Confidential Unprecedented Collaboration

54  Ex Libris Ltd., Internal and Confidential Types of Networks Fulfillment Shared Catalog Cataloging ILL via broker, directly between partners Resource Sharing Direct patron interaction Joint acquisitions and negotiations Acquisitions Fulfillment

55  Ex Libris Ltd., Internal and Confidential Primo Delivery Discovery Acquisitions Fulfillment Resource Management DATA SERVICES Alma Community zone Cataloging Business Intelligence and Analytics Infrastructure Cloud Infrastructure Open Platform Security Workflow Engine  Ex Libris Ltd., Internal and Confidential

56  Ex Libris Ltd., Internal and Confidential Discovery & Delivery Material Vendors Alma Developers Platform Cloud Integration Templates Web Services Adapters & Interfaces Publishing Services Export & Import Services Apps & Extensions Apps & Extensions Alma Developers Network Alma Developers Network Financial Systems Custom Apps The Alma Developers Platform

57  Ex Libris Ltd., Internal and Confidential New Ex Libris Developer Network

58  Ex Libris Ltd., Internal and Confidential API Console – Easy to Learn & Test APIs

59  Ex Libris Ltd., Internal and Confidential API Platform – Deploying a Secure & Scalable API Infrastructure THIRD PARTY APPS INTEGRATIONS DEVELOPERS MOBILE APPS api DEVELOPER PORTAL Documentation Tech Blog Code & Apps API Console Forum API PROXY Access Control Threat Protection Routing Caching Throttling API CONTROL & ANALYTICS Policy Management Versioning API Analytics API Monitoring Auditing

60  Ex Libris Ltd., Internal and Confidential Alma Developers Publishing Data Extract & Import APIs

61  Ex Libris Ltd., Internal and Confidential API’s In Action by Our Customers Sentry Security Gate check Custom Portal/discovery Patron card via portal Real time synchronization with SIS Course Reading List for Mobile Cash payment integration Reading Lists integration

62  Ex Libris Ltd., Internal and Confidential Alma Cloud

63  Ex Libris Ltd., Internal and Confidential Running on Industry leading Cloud Datacenter  Ex Libris Ltd., Internal and Confidential

64  Ex Libris Ltd., Internal and Confidential Ex Libris Worldwide Data Centers Chicago Amsterdam Singapore

65  Ex Libris Ltd., Internal and Confidential Goal - Relentless on Security ISO 27001, SSAE-16, EU Safe Harbor, Data processing agreements, independent audit 24/7 security, biometric authentication, video surveillance, authorized personnel Security Development Lifecycle (SDL), Penetration tests, OWASP Top10 Vulnerability scans, Intrusion Prevention System (IPS), TLS/SSL encrypted communication Data isolation (Oracle VPD), encryption, media sanitization (DoD M) High availability, database cluster, storage redundancy, frequent snapshots, offsite backups, 24x7 HUB 24x7 monitoring, Chief Security Officer (CSO), security breach notification SSO, S/LDAP, SAML/Shibboleth, Role-Based Access Control (RBAC) Security awareness training, confidentiality agreements, adherence to regulations Hardening, change management procedures, patch management, password policy Infrastructure Network Identity & Access Control Application Data Business Continuity Monitoring & Incident Mgmt Human Resources Compliance & Audit Physical

66  Ex Libris Ltd., Internal and Confidential Ex Libris Cloud

67  Ex Libris Ltd., Internal and Confidential Support and service calls Diagnostics Implementing proposed fixes and testing solutions Capacity planning & tuning O/S management Oracle upgrades Back-ups Disaster recovery Test environments Security infrastructure Server, network and DBA Logging-debugging Firewall Liaison between local server/app teams and Ex Libris Logging & tracking service calls Blue = unchanged Green = cloud managedPurple = changed Application Configuration and customization Service packs Version upgrades Client deployment Sandbox environment Command line System Management

68  Ex Libris Ltd., Internal and Confidential Single unified solution for Print, Electronic and Digital Enhanced Patron Experience Sophisticated discovery integration (Primo) Improved Productivity Workflow Automation (Exception-based tasks list) Optimized Collection Usage Comprehensive Analytics (Data-Driven Decisions) Unique and Shared Data Hybrid model – institution & community zone Interoperability & Extended Services Open Platform, APIs & Integrations Decreased Complexity & Silos Maximized Flexibility Depth of functionality & High degree of configurability Unprecedented Collaboration Collaborative Networks Unified Resource Management (multi-format metadata) Why Moving to Alma?

69  Ex Libris Ltd., Internal and Confidential 69 Thank You