Requesting Patient Transport Double Click icon to open patient transport Teletracking Application and log on with your VUNet ID & password Step1. Click Patients tab Step2. Search for patient ie Type patient’s last name or room # Step3. Click search Step4. Click on the blue patient name box to select your patient. After the initial request is placed, the view transport screen will display list of transports and status for that patient An “add patient request” button will appear – click to open up the request patient transport screen. Step5 Specify Origin & Destination – Click on magnifying glass icon to search for origin or destination or select from recent or favorites If searching Type location name Click to check all locations -This prevents you from having to scroll down the list. Click to Search & click to select unit/ bed Step6. Specify mode of travel & isolation via dropdown lists Step 7. Specify status - Pend for transport now or Appointment to specify date/ time Step 8. Specify travel requirements – click to select items in available list and click right arrow to place in selected box. Step9. Click Save- review request & click close. Step1. Step3. Step2. Step4 Step5 Step6 Step8 Step7 FYI…..The O/R, ED, GI Lab, Radiation Oncology, Cath Lab (M-Funtil5pm) will continue to have their own transport staff, DO NOT enter requests in Teletracking . Cath Lab after 5pm Mon. – Frid., you will have to enter requests in Teletracking Continue to do Medipac transfers and discharges – there is not a connection between Teletracking and Medipac. Step9

Effective September 23 at 6 am Effective September 23 at 6 am Requestor Guide To Request a Room to be Cleaned Step1. Dial 2-4333 Step 2 Enter ID code MR 555555 RN 777777 CP 888888 Step 3. Enter Room number (there will be a total of 6 digits) COBS-01 = 262701 COBS-02 = 262702 COBS-03 = 262703 COBS-04 = 262704 COBS-05 = 262705 COBS-06 = 262706 Step 4. Enter Status Press 3 for “dirty” Press 8 for “Isolation room that is dirty” The person who actually takes the patient out of the room at the discharge should request the bed to be cleaned.  If the transporter discharges the patient, they will perform this function.  If the RN or CP discharges the patient, they will perform this function. To Check Status of Cleaning Step 3 . Press #2 to inquire about the status of a specific bed Press #3 to inquire about the status for the entire unit Step 4. Enter Room number Effective September 23 at 6 am VUH ONLY will call 24333 instead of 31000 for a room clean Effective September 23 at 6 am Instead of using HEO/ WIZ to request patient transport, a new application (Teletracking) will be used to enter request s for patient transport . This impacts both VUH & VCH. 24h hot line for environmental services supervisor 615-818-4199 TO ESCALATE STATUS To clean next, contact bed management at 3-1510 or 3-8193 For STAT bed cleaning request contact the Administrative Coordinator at 497-2749 or 835-1018 ( pager) Downtime Emergency Downtime Phone Number for requesting Bed Clean  291-6976 What if patient transport doesn’t come? Or If you need a STAT transport Call the supervisor Transport: 615-818-4432 This number will be answered 24/7 Call the HELP Desk (34357) if you have ?s about how to use the system or logging in