Showcasing and Rewarding European Public Excellence © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN Meeting, Luxembourg, 4 December 2015 EIPA’s European Public Sector Award – EPSA 2015

© The European Public Sector Award... The European network of public sector excellence! Target: EPSA targets all sectors of public administration. Scope: EPSA awards projects which have proven their success by tangible results and impact. Focus: EPSA focuses on recognition and dissemination of good practice. The EPSA brings together the best, most innovative and efficient performers from the European public sector. By highlighting best practice models of innovative public performance, the award serves as a catalyst for continued progress in addressing Europe’s most pressing concerns.

© EPSA 2015 – Institutional & co-financing partners EU Commission, DG EMPLOY Luxembourg Netherlands Norway Sweden Switzerland Municipality of Maastricht Province of Limburg Austria Belgium Denmark Italy

© EPSA 2015 – Overarching Theme ‘The Public Sector as Partner for a Better Society’ Innovative solutions and methods with tangible results for improved efficiency and effectiveness in the public sector in relation to 4 key areas: Effective engagement by government with stakeholders New service delivery approaches Innovative knowledge management and leadership approaches Sound public finance

© EPSA applications from 36 countries

© EPSA 2015 Application period 5 February – 24 April 2015 Total result: 266 eligible projects submitted from 36 different countries and EU institutions. European/National/Regional level: 160 applications – (8 evaluators). Supra-Local and Local level: 106 applications – (5 evaluators). 64 Best Practice Certificate recipients from 21 European countries and 1 European agency have been identified 27 BPC come from the supra-local and local level, 37 from the European, national and regional level

© EPSA 2015

© EPSA 2015 Publication Part 1: Trends and Practices Part 2: Best Practices Catalogue Available on-line EIPA seminars

© Effective engagement by government with stakeholders  Move towards a participatory society and citizens empowerment  Increasing role of governments as facilitator and enabler in co-policy making  Breaking down of departmental silos Winner and Nominees  Urban Environment and Health (ES) – Winner EPSA 2015 Cross-cutting Award  FremKom – Future Competencies in Northern Jutland (DK) – Cross Cutting Nominee  Your City, You Decide (PL)

© New service delivery approaches  Co-design and co-creation for human-centered services  ICT a well-established tool to deliver efficient services and to connect with the citizens  Extended use of one-stop shops centered around life events and ground-breaking use of no-stop solutions Winner and Nominees  Every Child Safe Forever (NL) – Winner EPSA 2015 Award (Local)  BQ-Portal – The Information Portal for Foreign Professional Qualifications (DE) – Winner EPSA 2015 Award (National)  ALF – Child Benefit without Application (AU)  From Settlement to Employment (NO) – Cross Cutting Nominee

© Innovative knowledge management and leadership approaches  Importance of leadership driving innovation forward  Engagement of staff for ensuring successful innovation processes  Organisational support for fostering entrepreneurial and creative thinking Nominee  Improved Customer-Oriented Policing in an Age of Austerity (IE)

© Sound public finance  Stronger focus on policy priorities and integrated project management  Increased use of E-procurement practices for promotion of competition and generating savings  Innovative fund management through cross-sectoral partnerships and stage-gate approaches Nominee  Challenge-Driven Innovation – Societal Challenges as Growth Opportunities (SE)

© EPSA 2015 Award Winner Local level Every Child Safe Forever (NL) submitted by Youth Protection Amsterdam Region System wide change process –involvement of employees Efficient and effective case management and and user- centred service Reduction of administrative burden with 75 % and cost savings of € 30 million so far

© EPSA 2015 Award Winner (National level) BQ Portal – The Information Portal for Foreign Professional Qualifications, submitted by the German Federal Ministry for Economic Affairs and Energy Addressing skills shortages and mutual recognition of qualifications A unique initiative - based on joint contribution of implementing organisations to undertake the equivalence assessments Significant results: 73 country profiles and more than 1300 professional profiles

© EPSA 2015 Award Winner (Cross-cutting category) Urban Environment and Health, submitted by the Barcelona Provincial Council Health mainstreaming in urban policies Breaking down of institutional silos and building synergies between different areas of political action and across 13 administrative departments Building knowledge, developing products and promoting research for use in future urban policy making.

© EPSA 2015 Final event and Award Ceremony, November, Maastricht  Three events that brought together over 150 participants from 20 European countries:  Presentations by the 9 Nominees at EIPA  Handing over the BPC at the Maastricht Town Hall  Award Ceremony, Provincial Government House