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Authoring Division Name File Name Security Notice (if required) H Agenda - 8:30 am Aptos room Team and Planning Meeting Schedule for Monday and Tuesday Review – Vision – Mission – Goals – Values Discuss HP's planning techniques Review Plans and Hoshin ISO our template to planning Open Discussion End by 10:29 am

Authoring Division Name File Name Security Notice (if required) H Palo Alto Campus Facilities Management Group FY 94 Planning & Team Workshop - December 1, 1993

Authoring Division Name File Name Security Notice (if required) H Vision Statement - New Organization A team of individual creative thinking people working together in a manner where processes are defined and flow charted with measurement data being collected and analyzed. The data is being used to solve complexities without finger pointing and hard feelings being present. The environment is clean and well kept with many happy customers being in and around the department personnel.

Authoring Division Name File Name Security Notice (if required) H Mission Statement Business Provide leadership in innovating and managing our processes and services to be cost-effective, of the highest quality and optimum customer satisfaction to supported entities. Should be aligned with HP Real Estate organization and utilize best practices. People Provide a working environment that promotes and recognizes our individual and team contributions in a manner that the results of employee development are noticeable. Benefits should be balanced for both the employee and the company.

STRATEGIC DIRECTION--FY '91/'92 R EAL E STAT E COR P O RA T E Site Facilities Previously started Tasks "Put Forth" the Safety Issues Intent of all guidelines and laws. Accomplishments Productivity Costs reviews with specific focus on high dollar Capital Assets Computer Assets Quality and productivity improvement. - Identify key programs and burst of energy to complete them. - Assure ourselves that we meet the - Make successes visible, true communication. - Are we helping our people be productive. - More training on Targeting system, Monthly - Put in place Barcode and data base tools. - Increase utilization of tools to support controllable costs.

Authoring Division Name File Name Security Notice (if required) H Strategic Goals FY94 Break through in customer satisfaction Positioned to assume more in region Unload each manager to allow development Provide skills training at all levels Assure all Business Fundamentals are in control Play "catch-up" over the next 12 months

Hh Tasks and Expenses PRIORITIES 0 Safety related issue 1 Emotional issue - delayed item 2 Asset protection - return usable space 3 Reduce expense levels 4 Process and/or work environment - productivity 5 Image related - public relations - helping others

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Authoring Division Name File Name Security Notice (if required) H Shared Value - Summary Flexibility Communication Quality Trust People Tools Skills Environment

Authoring Division Name File Name Security Notice (if required) H Flexibility Desire Willingness Skill Change what you are doing quickly by re-pritorization with a plan

Authoring Division Name File Name Security Notice (if required) H Communication Open Honest Everyone participates Free to express w/o criticism Use the how method Timely Share plans No surprises Listening No rumors

Authoring Division Name File Name Security Notice (if required) H Quality Lasts long time - holds up No rework No waste Improves overtime Consistency Neat and clean Meets customer's needs

Authoring Division Name File Name Security Notice (if required) H Trust How do we get it ? - Earn it ! Do it right over time – Meets customer's specific ations – Timely – Meet commitments – Take ownership - more than just your job – Follow-up Approachable Understanding of others

Authoring Division Name File Name Security Notice (if required) H People Respect Recognize Reword Develop Support Train

Authoring Division Name File Name Security Notice (if required) H Skills Appropriate for the job

Authoring Division Name File Name Security Notice (if required) H Environment Where - its home How it looks Feel – Lighting – Temperature – Fresh air Secure Clean