Ali Rohani Technical Lead

What is Unified Communications Key Technology Investment Areas Feature Overview & Demo Devices and VoIP Product Architecture Questions!

Instant Messaging & Unified Messaging Telephony Web/Audio/VideoConferencing Presence Server Unified Client Rich & Reach

IT Decision Makers IT Professional Too much time wasted playing phone tag Communications tools don’t work together Users want to be able to work from anywhere Employee Consumer software everywhere Multiple directories across many systems There are already many different admin tools Big investments in existing PBX systems Deliver more than just cost savings Make decisions that ensure flexibility

` Voice Mail PBX / VoIP Audio Cf Web Cf Video Cf / IM Install, Maintain and Support Vertically Integrated Mainframe / Thin Client Architecture, Closed, Proprietary, Premium Priced Solutions Overall Costs Down Platform Horizontally Integrated Distributed Software Architecture, Best UX, Lowest TCO, PC Economics and Ecosystem Unified Experience + UM Conferencing IM Voice Common Mgmt Tools

Integration with Existing Telephony Systems Software-powered VoIP Rich Development Platform Software-powered VoIP Foundation Communicate From Inside Applications Integrated Communications Tools Anywhere Access Streamlined Communications Enterprise-grade Security and Compliance Centralized Provisioning Common Management Tools Operational Control

Identity-centric, Presence-centric Communications

Contextual Presence - Outlook

Contextual Presence – Outlook Calendar

Contextual Presence - Sharepoint

Converged modality Presence Available in personal productivity tools Office Word, Excel, PowerPoint, etc Contextual Presence - Office

Converged modality Identity-centric Available Anytime, anywhere Multiple browsers Various devices Presence Consistent Experience

Converged modality Identity-centric Presence Consistent Experience Unified Communications with anyone

 Marc and Joe are on a P2P call and determine the Brent needs to join  Brent receives a notification including the subject, and Importance setting, and clicks join  By adding Brent to the call, OC automatically escalates the P2P call to a conference  Marc, Joe, and Brent are now in a call that was seamlessly transitioned from a peer to peer call to an MCU based conference. Audio Conferencing

 Marc wants to start a conference call with several of his co-workers to go over the quarterly budget.  He selects his workgroup and clicks call.  Joe and Brent receive invitations and can join the conference call with a single click!  Once in the conference Marc, Joe and Brent can add or remove other modes such as IM, Video and Data as needed.

Audio Conferencing - Scheduled

 Marc wants to call Patrick and wants him to know that the call is important and regarding the widget project. Marc adds subject and importance before making the call  Marc can tag the call as private if he doesn ’ t want Patrick ’ s team to pick up the call  Separately, Patrick sees an incoming call with the subject and importance that Joe had entered can pick up the call, allow it to follow cover path or dynamically redirect

Personal & Intuitive Flexible & Trustworthy PCsDevicesPhones

 Streamlined calling window  Show/hide model that allows the user to only see the regions they care about  More button for overflow options keeps the toolbar simple and uncluttered  Removed extraneous headers  Reduced footprint of video only conversation window  New high quality Audio and Video Codec

Immersive virtual meetings Active speaker and panorama views Views synchronized with data Revolutionary experience Record and playback meetings Suitable for every meeting room

Unified Messaging On-premise and Hosted Conferencing Software- powered VoIP and Calendaring IM & Presence Audio Video Conf.

Architecture & Deployment

Standard Edition AD

Active Directory Active Directory Information Worker (UC endpoints) Perimeter Network (DMZ) Perimeter Network (DMZ) Remote Workers Remote Workers Federated Businesses Federated Businesses Archiving and CDR Archiving and CDR IM/Presence Web Conferencing Audio/Video Conferencing OCS 2007 Front End Server(s) Back End Server SQL Database Registrar, Proxy and Presence Server Manage- ment MOM / MMC Office Communicator Devices A / V / Web Conferencing Edge Server Access Edge Server

Simultaneous ringing on Office Communicator and legacy phone Provide interoperability with PBX systems Allow a single user to have both, Office Communicator and legacy phone Make use of PBX legacy capabilities Receptionist and boss-admin needs Emergency call requirements Analog lines (e.g. fax machines) Simultaneous Ringing Mediation Server Mediation Server Native SIP Existing PBX Existing PBX OCS 2007 IM, Presence, Audio, Video, Conferencing, IVR Inbound Routing Outbound Routing Voice Mail Routing SIP/PSTN Gateway

The Communicator phone experience, with a large color touch screen and a scroll wheel, simplifies everyday calling features such as: Scrolling through the status of people on users’ buddy lists Initiating a call simply by touching a name Setting up impromptu conference calls Merging two calls into one Forwarding calls 10/100 Ethernet switch/POE Hi Fidelity, Wideband, Low bit rate codec Full Duplex speakerphone USB and Blue-tooth devices

 Marc can select to forwards all his calls directly to voic  When a call comes in for Marc, he can also configure it to simultaneously ring the mobile phone.

Office Communicator Only Migrate teams or departments to software-powered VoIP Typically information or mobile workers None VoIP users have IM and presence Supports standard PBX migration procedures Common PBX network interfaces PBX numbering plans No PBX upgrade required Mediation Server Mediation Server Native SIP OCS 2007 IM, Presence, Audio, Video, Conferencing, IVR Inbound Routing Outbound Routing Voice Mail Routing SIP/PSTN Gateway

Telephony: Desktop phone and PC Integration No need to rip and replace your existing phone system Initiate phone calls from desktop applications Ad-hoc and automatic call forwarding Missed call notification

Active Directory Active Directory Information Worker (UC endpoints) Perimeter Network (DMZ) Perimeter Network (DMZ) Existing PBX Network Existing PBX Network PSTN and Mobile Phones PSTN and Mobile Phones Remote Workers Remote Workers Federated Businesses Federated Businesses Conferencing Server Conferencing Server Exchange Server 2007 Exchange Server 2007 Speech Server Speech Server Archiving and CDR Archiving and CDR Mediation Server Mediation Server Inbound Routing Outbound Routing Voice Mail Routing OCS 2007 Front End Server(s) Back End Server SQL Database Registrar, Proxy and Presence Server IVR Manage- ment MOM / MMC Audio, Video and Data Unified Messaging SIP/PSTN Gateway Office Communicator Devices A / V / Web Conferencing Edge Server Access Edge Server SIP

SELECT MODE: PRINT, DISPLAY, UPDATE, MOVE => d ENTER LOCATION or ? => 24. DISPLAY TYPE or ? CA => HCABINET 24 SHELF 2 17:42:57 01/30/ CIRCUITS CIRCUITS SLOT CARD TYPE EQUP ASSG SLOT CARD TYPE EQUP ASSG IXL ST IXL ST MSF L2E DTI EITE EITE EITE EITE EITE ST UNQ 8 ST UNQ RETURN CONTINUES DISPLAY..... ENTER LOCATION or ? SELECT COMMAND => mos SELECT MODE: PRINT, DISPLAY, FUNCTION => d MOS DISPLAY: (D=Detailed, S=Summary) D => u ENTER DISPLAY OPTION or - or ? => u ACCESS BY P=PORT OR G=GROUP P => ENTER LOCATION, or ? => SELECT COMMAND => mo fone SELECT MODE: PRINT, DISPLAY, UPDATE => d u UPDT MODE: C-Create M-Modify D-Delete => c ENTER PORT NUMBER, LOCATION, or ? => LOCATION (wiring directory): => ENTER PHONE TYPE DEFAULT SET ID or ? => 9 ***...STATION PORT: STATION USER GROUP NUMBER or ? NONE => 78 DTMF PASSTHROUGH TIMING INDEX: 1-7,N or ?...N => ADT ANALOG SIDE DTMF DIALING: Y=YES; N=NO...N => EMERGENCY CALLING PARTY NBR: N, ? N => ASSIGN DATA LINE: Y=YES; N=NO N => ASSIGN LINE SELECT BUTTONS: Y=YES; N=NO.....N => y LINE SELECT (Button #-Type-Number/Group): 1-UNAS LINE SELECT BUTTON NUMBER: Return=END => 1 ENTER LINE TYPE OR ? V => VOICE LINE DIRECTORY NUMBER or ? => USER GROUP => 78 NAME (name/number directory): => CLASS OF SERVICE => 1 CALL PICKUP GROUP #: 0=NONE => ACD AGENT LINE: Y=YES; N=NO N => OAI ASSOCIATED MEMBER: Y=YES; N=NO Y => AUTOMATIC PRIVACY RELEASE: Y=YES; N=NO......N => 100 NUM. ABBV. DIALING: Y=YES; N=NO N => STATION DIAGNOSTICS ALLOWED: Y=YES; N=NO....N => CALL FORWARD INTERNAL/EXTERNAL HANDLING.....N => CALL FORWARD NO ANSWER: N=INACTIVE or ? 24 digits MAX N => 55400