Module 9 Planning and Implementing Monitoring and Maintenance

Module Overview Planning Monitoring Tasks Calculating a Server Baseline Tools for Monitoring Server Performance Planning Software Updates

Lesson 1: Planning Monitoring Tasks Discussion: Why Monitor Servers? Monitoring Methods Planning for Event Monitoring

Discussion: Why Monitor Servers? Why should you monitor your servers? 15 min

Monitoring Methods Historical:  Event logs  Retained performance logs Historical:  Event logs  Retained performance logs Real time:  Performance monitoring  Service-level agreements Real time:  Performance monitoring  Service-level agreements Tools:  Event Viewer  Windows System Resource Manager  Network Monitor  Reliability and Performance Monitor  System Center Operations Manager Tools:  Event Viewer  Windows System Resource Manager  Network Monitor  Reliability and Performance Monitor  System Center Operations Manager

Planning for Event Monitoring Cost:  Money savings  Time savings Cost:  Money savings  Time savings Personnel:  Effort reductions  Efficiency increases Personnel:  Effort reductions  Efficiency increases Respond to events:  Reactive  Proactive

Lesson 2: Calculating a Server Baseline Discussion: Which Hardware Components Should You Monitor? Common Performance Metrics Analyzing Performance Trends Planning for Future Capacity Requirements

Discussion: Which Hardware Components Should You Monitor? Which server resources should you monitor? What is a bottleneck? 15 min

Common Performance Metrics Process Processor Server System Thread Process Processor Server System Thread Cache Memory Objects Paging file Physical disk Cache Memory Objects Paging file Physical disk

Analyzing Performance Trends Historical analysis Future business requirements IT consolidation planning

Planning for Future Capacity Requirements New services Upgrades Operating system updates Upgrades Operating system updates Number of users

Lesson 3: Tools for Monitoring Server Performance Windows Server 2008 Monitoring Tools Performance Monitor Reliability Monitor Third-Party Monitoring Tools What Are Subscriptions? Identifying Business Requirements

Windows Server 2008 Monitoring Tools Built-in tools for monitoring systems: Event Viewer Task Manager Scripting Reliability and Performance Monitor Event Viewer Task Manager Scripting Reliability and Performance Monitor

Performance Monitor

Reliability Monitor

Third-Party Monitoring Tools Applications Hardware System Center Operations Manager integration

What Are Subscriptions? Subscriptions collect events from multiple computers, and store them locally

Identifying Business Requirements Economic cost of service failure Service-level agreement response times Staff availability

Lesson 4: Planning Software Updates What Is Microsoft Update? What Is Automatic Updates? What Is WSUS? WSUS Deployment Scenarios Best Practice for Using WSUS

What Is Microsoft Update? Microsoft Update is a Microsoft Web site that includes: Updates for Windows operating systems, software, and device drivers Updates for Microsoft applications New content that is added to the site regularly Updates for Windows operating systems, software, and device drivers Updates for Microsoft applications New content that is added to the site regularly

What Is Automatic Updates? Automatic Updates is client software that: Communicates with Microsoft Update or WSUS Automatically downloads updates Notifies users of update availability Communicates with Microsoft Update or WSUS Automatically downloads updates Notifies users of update availability

What Is WSUS? Automatic Updates LAN Microsoft Update Web site Internet Test Clients Server running Windows Server Update Services

WSUS Deployment Scenarios Main Office WSUS Server Disconnected WSUS Server Remote Office Client Computers Main Office Client Computers Regional Client Computers Independent WSUS Server Replica WSUS Server Firewall Microsoft Update

Best Practice for Using WSUS Configure an initial test group Configure a business testing group Deploy updates one department at a time Remove problem updates Use computer groups for testing

Lab: Planning and Implementing Monitoring and Maintenance Exercise 1: Evaluating Performance Metrics Exercise 2: Monitoring Performance Metrics Exercise 3: Configuring Data Collector Sets Exercise 4: Evaluating Trends Estimated time: 60 minutes Logon information Virtual machine 6430B-SEA-DC1 6430B-SEA-SVR1 User name Adatum\Administrator Password Pa$$w0rd

Lab Scenario Some of the users at A. Datum Corporation are reporting issues with certain servers in the New York offices that have been identified as running slowly. The IT manager, Allison Brown, has forwarded to you some performance log files from the problematic server. You must evaluate data that is collected from performance logs and identify where potential problems may exist.

Module Review and Takeaways Review Questions