MiPCT Regional Summit 2015 Care Management Session Brief Action Planning (BAP), Patient Engagement & Agenda Setting Thompsonville October 20,

Learning Objectives: Brief Action Planning: Discuss Brief Action Planning (BAP) and its evidence base Demonstrate early proficiency in skills of BAP Agenda Setting: Explain the benefits of agenda setting Demonstrate early proficiency in skills of agenda setting Patient Engagement Demonstrate Ask-Tell-Ask Learn how to effectively engage patients in their care 2

Kathy Reims MD Dr. Reims is a Board-Certified Family Medicine physician who is a Principal of CSI Solutions, LLC and its Chief Medical Officer. She currently co-directs the Centre for Collaboration, Motivation and Innovation (CCMI), a non-profit organization dedicated to building skills and confidence for better health and health care. She has served as an Improvement Advisor and Faculty for numerous health systems improvement projects and has a strong interest in patient engagement so as to respectfully include patients’ values and preferences in their care. Dr. Reims continues to be actively involved with Denver Health and Hospital’s Lowry Clinic as a volunteer preceptor serving a diverse population from around the world and holds an appointment of Assistant Clinical Professor Department of Family Medicine, School of Medicine, University of Colorado Health Sciences Center. She was a National Health Service Corps Scholar, has over 25 years of clinical experience with underserved populations and has served as Medical Director for two Federally Qualified Health Centers. Dr. Reims received her MD degree from Baylor College of Medicine, completed her Family Medicine residency at Roanoke Memorial Hospitals and is a member of the Motivational Interviewing Network of Trainers (MINT). 3

Disclosure statement The following individuals have reported no relevant conflict of interest for the purpose of the MiPCT Summit Care Manager Session “Brief Action Planning (BAP), Patient Engagement & Agenda Setting” Kathy Reims Betty Rakowski Scott Johnson Marie Beisel

Recorded Summit Webinars (Pre-work) For those who have not yet done so, completion of the four recorded webinars prework is highly recommended. Each is available for 1.5 nursing contact hours. Our presenter for the recorded webinars is Connie Davis, RN, MN, GMP, co-director of the CCMI. The links to the webinars will be available until December 31, The recorded webinars are posted on the website on the 2015 Summit Prework Webinars page located under the 2015 MiPCT Annual Summits tab. ▫Webinar 1: Understanding Motivational Interviewing (MI): How the Elements of Motivational Interviewing Provide a Context for BAP ▫Webinar 2: Effective Communication with Patients (Ask-Tell-Ask): Identify ways to provide information consistent with the Spirit of MI ▫Webinar 3: Understanding Brief Action Planning: Describe the components of BAP ▫Webinar 4: Applying Brief Action Planning in the Care Setting: Identify the application of BAP in work settings 5

Why was this topic of Brief Action Planning (BAP), Patient Engagement & Agenda Setting Selected? 6 Desired Curriculum Topics : Summer 2015

MiPCT Summit Care Management Conference Logistics “ MIPCT Summit 2015 Care Manager Session” is approved for 3.0 contact hours by the Michigan Nurses Association, an approver of continuing nursing education by the Michigan Board of Nursing. Steps you need to complete to receive Nursing CE certificate ▫Attend the entire 3 hour afternoon conference ▫Initial the sign out sheet at conclusion of the conference ▫Upon completion of the above steps a link to the evaluation will be sent to you via . ▫Complete and submit an online electronic Summit evaluation form: evaluation-links/ evaluation-links/  You must complete the online electronic evaluation form within the next 14 days  Your CE certificate will be sent to the you provide on the evaluation form  See evaluation instruction sheet 7

CMRC Team Members Judy Avie, BSN, M.Ed. IT, RN ▫Population Health Consultant Marie Beisel, MSN, RN CPHQ ▫Senior Project Manager Scott Johnson, BBA, MSA, RN ▫Project Manager Jean Malouin, MD, MPH ▫Medical Director Betty Rakowski, BSN, RN, MAEd ▫Curriculum Designer Sue Vos, BSN, RN ▫MiPCT Master Trainer Cindy Stevens ▫Administrative Assistant Sr. Julie Wolf ▫Administrative Assistant Sr. Lauren Yaroch, RN ▫Project Manager 8

Questions 9