HRG Security Suite™

Why have we created HRG Security Suite? To enhance our global security proposition Help clients with compliance to CSR policy Encourage proactive risk management Enable location of travellers quickly Deliver efficient, co-ordinated response globally

Definition - HRG Security Suite™ 1. Core Services – from HRG  24 hr Traveller Assist service  Traveller tracking – HRG Travel Watch  Global network – presence in nearly 120 countries  Trusted supplier relationships 2. Specialist Services – from red24 A market leading security services specialist, red24 provides a comprehensive range of additional services. HRG Security Suite combines expertise both from HRG and a global security specialist, red24. The brand, HRG Security Suite is split into 2 categories:

Who are red24? Global security experts…..  Founded in 2000  Global offering & experience  All services 24/7  Global network of 400+ specialists  Experts with government, military or police experience  Trained and experienced call response and advice capabilities

The specialist services they provide… Intelligence –Travel Alert s –Daily security news –Specific trip reports –Monthly destination intelligence Consultancy –Security policy design –Crisis response training –Mentoring –Security surveys

The specialist services they provide… Monitoring –Check up calls –TravelTracker –Sat phone/ GPS location Response –International rescue –24/7 emergency escalation service –Close protection services

Key benefits of HRG Security Suite Specialist expertise (both from HRG & red24) Global Proactive Flexible and tailored Multi-channel services

red24 Case Study Client - Global oil/gas company Situation Aug 2010:  Client had 9 employees located in Maputo, Mozambique  Rioting and civil unrest could pose a threat Solution  red24 arranged check-in calls every six hours with employees  Evacuation plan created  Flights reserved by TMC  Employees evacuated overland from Mozambique to South Africa, and flown home from South Africa  Hourly contact maintained through red24’s Crisis Response Management centre  Employees safely returned home!