Managing Employee Complaints –Plastic Injection Molding Template for Project Presentation November 19-21, 2002 Managing Employee Complaints –Plastic Injection Molding Project Manager: Sue Miller Project Team Member: Joe Mooring Kristen Yost Camille Carraway George Hillas Lorraine Sedlak

Project Development Summarize the results of the EHS Risk Assessment Plastic Off-gassing 230 Explosion Potential 225 Equipment Maint. 220 EPA/OSHA Compliance 190

Objectives Eliminate impact of employee complaints associated with insufficient ventilation. Implement engineering controls Establish EHS management system to prevent recurrence Demonstrate integrity of organization.

Scorecard Metrics Key EHS Opportunities Scorecard Component Description Metric (Units) FY02 Actual FY03 Goal Q1 Q2 Q3 Q4 Key EHS Opportunities  Eliminate EE complaints related to irritant plastic “fumes”  # of Complaints  10  0   Stakeholder Involvement  Engineering Org. Effectiveness  Characterize the existing Mfg. Process Develop Mgt. System of Introduction of new processes/materials Complete characterization Develop Mgt. System with EHS Learning/Growth  Partnership with EHS-Shared Learning/Train other Stakeholders  100% training of new Mgt system completed  100%

Project Benefits Tangible Intangible Minimize potential for repeat (willful) OSHA violations Reduce potential EE Exposures Reduce EE Illnesses Reduce WC $ Intangible Positive EE/Management Relations Increase productivity Enhanced management efficiency

Estimated Project Costs

Estimated Savings

Financial Analysis $5,559 2.8 Years 6% (Net) 106% (Gross) 13% Present Value of Savings: PV(Savings) $5,559 Net Present Value of Savings: NPV(Savings) Payback Period: 2.8 Years ROI ( 4 Years): 6% (Net) 106% (Gross) Internal Rate of Return (4 Years): 13%

Conclusions and Recommendations Require initial investment of $95,500 IRR 13% Short Term Actions -Implement during schedule Plant Shutdown Long Term Actions -Create an EHS Mgt. System that can be used throughout the organizations