Human Relations Unit 6 Relationships at Work & in the Community

6.1—11 Terms Courtesy Constructive Criticism Empathy Volunteerism Initiative Punctuality Adaptability Ethics Integrity Civic Responsibility Criticism

1. Able to adjust oneself readily to different conditions--

1. Adaptability

2. Duty of a citizen--

2. Civic Responsibility

3. Criticism or advice that is useful & intended to help or improve something often with an offer of possible solutions--

3. Constructive Criticism

4. Excellence of manners or social conduct; polite behavior--

4. Courtesy

5. The act of passing judgments as to the merits of anything--

5. Criticism

6. The ability to understand what someone else is experiencing--

6. Empathy

7. A set of moral principles & values--

7. Ethics

8. Taking action & getting started--

8. Initiative

9. Firm adherences to a code of moral values--

9. Integrity

10. Acting or arriving exactly at the time appointed; prompt--

10. Punctuality

11. Act of performing a task or service to others without pay--

11. Volunteerism

6.2 Identify characteristics desired by employers—(Employee Characteristics) Punctuality—on time Integrity—care about issues Work Ethic--professional Initiative—performing duties without supervision Courteous—polite & kind to others

Employee Characteristics… Take on added responsibility Ability to get along with others Respectful Cooperative—work well with others Helpful Considerate Handle criticism well Respect other employee’s culture Dress for success

Employee Characteristics… Pursue additional education & training Join work-related organizations—these are working for you Stay alert to new opportunities—keep Resume current

6.2.1 Explain the importance of punctuality, attendance, integrity, work ethics, initiative, & courtesy— Can lead to higher positions (advancement) Better job duties Higher pay

6.2.2 Explain the consequences of not complying to established rules, regulations, & policies— Stay in same position Never advance Never increase pay Could lose job

6.2.3 Apply the FCCLA National Program Career Connections--

6.3 List teamwork & leadership skills in the workplace— Positive self-concept—leaders believe in themselves Put the success of the group ahead of personal success Have the empathy to listen to others & recognize their needs & rights

Leadership Skills… Take a stand & be able to resist unreasonable demands Weigh alternatives (choices) before making decisions & setting goals Provide stimulation to move groups toward their goals Have convictions & courage to follow through on decisions that have been made Delegate responsibility & give credit to others for their work efforts

Explore the importance of respecting others values, cultures, & traditions— *Teamwork: Group of people who rely on the efforts of each member to achieve success or reach a goal *Tolerance

6.3.2 Create Scenarios that depict working with others & handling criticism, disagreement & disappointment--

6.4 State the value of volunteerism— What we accomplish in our communities impact our nation!

Volunteer… Learn to be responsible Put your talents to good use Test your skills to learn new ones Explore a career or field of work Work with people in different age groups Make important contacts in community Be recognized for a job well done Fill a need you see in your community

Volunteer… Beautification of community—beaches, roadsides Tutoring small children or a subject you know well Clothing & food drives Recycling materials Garden plots for flowers & vegetables

Volunteer… People are needed around the world to ease suffering Teens have youth & energy Brings personal satisfaction You can increase skills as you tackle new projects for others

Volunteer… American Red Cross Salvation Army Habitat for Humanity Big Brothers/Big Sisters Nursing Homes—carry trays, read to them, visit with them, make them gifts Museums & zoos Animal shelters Libraries, parks Children with special needs Planting trees

6.4.1 Analyze the value of volunteering to the community--

6.4.2 Analyze the importance of civic responsibility--

6.4.3 Incorporate the FCCLA Star Event: Community Service--

6.5—Relationship Skills— Promote Job Success 1. Ability to get along with others 2. Is respectful, cooperative, helpful, considerate, courteous 3. Look the part—dress for success 4. Pursue additional training & education 5. Take on additional responsibility 6. Join work-related organizations 7. Stay alert to new opportunities—Keep resume current