UPS: Making Brown a Popular Choice For Shipping

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Presentation transcript:

UPS: Making Brown a Popular Choice For Shipping Mike Melugin, Feb 2008 Mike Melugin UPS: Making Brown a Popular Choice For Shipping

Making Brown a Popular Choice for Shipping A look at the Air Delivery and Freight Industry An overview of the major companies in the industry A more detailed examination of one of these, UPS A look to what technologies they currently use Recommendation for improvement

Making Brown a Popular Choice for Shipping

Making Brown a Popular Choice for Shipping

Making Brown a Popular Choice for Shipping

Making Brown a Popular Choice for Shipping UPS’ Business Model: Responsible Efficiency “ — is built on a single, highly integrated network structure. We believe this model is the most efficient, cost effective, environmentally responsible and profitable in the industry. (UPS Sustainability Report 2002)

Making Brown a Popular Choice for Shipping UPS’ Key Technologies: DIAD - Delivery Information Acquisition Devices PLD - Package Level Detail ISPS - International Shipments Processing System

Making Brown a Popular Choice for Shipping The Success of UPS: Attributable to far reaching outlook Quick adoption and indoctrination of new technologies With an emphasis on employee and customer retention

Making Brown a Popular Choice for Shipping Recommendation for how UPS can improve in the future Launch initiative for improving driver/customer relationship Multiple Limited Market Trials of different tiers of improvement Then cost/benefit analysis of most effective and Implementation of on large scale

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